Jaguar, Land Rover, Volvo Cars of Indianapolis

Jerry was awesome, very professional and patient with everything that was going on with me. It was my first time there to get a tire repaired. I relocated from TN and I will admit I’m used to the advisor everything that was going on with me. It was my first time there to get a tire repaired. I relocated from TN and I will admit I’m used to the advisor going over all the details that were performed but I didn’t receive it. I also did not like the fact that a paper protection was not provided when my vehicle was taken to the back to get serviced, I had to ask the young gentleman who took my vehicle to the back why there wasn’t any protection put down he apologized but next time if there’s a next time I require certain amenities. I guess you can say the dealership in Memphis has me spoiled and honestly they know how to treat a customer. Also what I found to be very disappointing is that my tire pressure option was not restored my vehicle was not washed as promised on the website. Overall the professional attitude I received from Jerry is why I give it a five on the service, no car protection no car wash the tire was dirty was not washed I give it a zero. It was xxxxxxxx, I rather ship my truck to Memphis and have the level of awesome service to continue. More

Very disappointed with ability to work with an out of state customer. Dealership will not hold vehicle until I can fly out and pick up vehicle in a week. state customer. Dealership will not hold vehicle until I can fly out and pick up vehicle in a week. More

The dealership had a car listed both on Cars. com, and their own dealership website that I was prepared to buy at distance, fly to pick up, amd drive 8 hrs back home. However, when I started the p com, and their own dealership website that I was prepared to buy at distance, fly to pick up, amd drive 8 hrs back home. However, when I started the process to acquire it, only then did a salesman tell me, via text, thsat the vehicle had already been sold. That was 10 days ago. And the vehicle is still listed on your website. So I would have to give the dealership a grade F. More

My experience with Tom Wood Volvo service was totally awesome! The entire staff was very attentive and willing to go the extra mile to make sure my vehicle was able to get the update needed. They even s awesome! The entire staff was very attentive and willing to go the extra mile to make sure my vehicle was able to get the update needed. They even stayed an hour after closing to get me finished when they promised. More

Tammy Greeson and her team did everything possible to solve my Volvo’s emergency problem QUICKLY! I rarely use the word “awesome”, but her service truly was! I’m a business owner, and great service solve my Volvo’s emergency problem QUICKLY! I rarely use the word “awesome”, but her service truly was! I’m a business owner, and great service is rare …. yours is the best! More

The dealership is one of the friendliest, cleanest and easiest with which to do business! They gave me a more than fair trade in on my older car. I had my pre-owned Volvo XC40 delivered the same day my easiest with which to do business! They gave me a more than fair trade in on my older car. I had my pre-owned Volvo XC40 delivered the same day my paperwork and down payment were completed. I love the Bursting Blue color too! What a handsome and helpful salesman who made this transaction one to remember; I’ll send my friends to Jake Baker for sure. More

They were extremely helpful getting us tires when one tire blew out while traveling. We couldn’t have had a better experience. tire blew out while traveling. We couldn’t have had a better experience. More

Excellent performance in every way. Only Because of excellence am Insnswering this despite abusive intrusion into my time. Only Because of excellence am Insnswering this despite abusive intrusion into my time. More

Great experience! Check in was quick and personable. Shuttle ride provided to and from. Tammy scheduled the service to be completed in time for me to avoid rush hour t Check in was quick and personable. Shuttle ride provided to and from. Tammy scheduled the service to be completed in time for me to avoid rush hour traffic return. Car was clean inside and out, service completed and communication was very professional by everyone I came into contact! More

Tom Wood Volvo is an excellent customer focus dealership with great customer experience! Facility is very clean and great working area! The service consultant, Jerry Bronson was excellent, very professional with great customer experience! Facility is very clean and great working area! The service consultant, Jerry Bronson was excellent, very professional and made sure that all of my service needs for my Volvo were addressed and communicated before and after service. I was very satisfied. More