Jaguar, Land Rover, Volvo Cars of Indianapolis

Fast efficient and friendly Was in for standard oil change and entire experience was friendly and efficient from start to finish. Excellent detailed report was provided for the s Was in for standard oil change and entire experience was friendly and efficient from start to finish. Excellent detailed report was provided for the service and inspection done. More

Very accomadating Excellent service but thought cost of interior detailing was more expensive than other local dealerships. No problem with customer service or timeline Excellent service but thought cost of interior detailing was more expensive than other local dealerships. No problem with customer service or timeliness. All requests were handled. More

Great service I always receive great service. I have never had a problem at all. Dan Kilgore does a wonderful job working with me. I have been a Customer for sev I always receive great service. I have never had a problem at all. Dan Kilgore does a wonderful job working with me. I have been a Customer for several years. More

consistent customer satisfaction Dan Klingler always goes the extra mile to satisfactorily resolve periodic issues with my 2010 XF. Very much appreciated. Dan is low key but stays on Dan Klingler always goes the extra mile to satisfactorily resolve periodic issues with my 2010 XF. Very much appreciated. Dan is low key but stays on top of what needs to be done. Honest and trustworthy. Even when I question jag reliability his service professionalism retains me as a customer. More

Exceptional service time after time Over the years I have had many Jaguar automobiles and have always had exceptional service at Tom Wood Jaguar. Service for me always starts with Dan K Over the years I have had many Jaguar automobiles and have always had exceptional service at Tom Wood Jaguar. Service for me always starts with Dan Klingler. He is a very experienced service writer and always keeps me advised on the work in progress. My repairs and routine service are normally always done by Steve Petry, the master Jaguar mechanic that Tom Wood is very fortunate to have in his service department. More

Expected much more for a high end dealer Set appoint 5 days in advance for monday 8am appointment. I dropped car off Saturday afternoon and had to wait almost 20min to get help. Remember my Set appoint 5 days in advance for monday 8am appointment. I dropped car off Saturday afternoon and had to wait almost 20min to get help. Remember my appt was Monday at 8am. I did not receive a call till Tuesday at 12:20 informing me of issue. So it took them an entire day till they looked at my car. Why have appointment. They did not have part. Said it would be in Wednesday and car would be ready thurs evening or Friday midday. Called Friday and was transferred to voice mail two time and got cut off both times. I then told operator and she said they must be busy and should call back. I asked her to take them a message. She agreed. I Finally got a call on Monady afternoon saying the just finished my car. Very disappointed. More

New F-Type with Ease After going through a few places to find out which new car I wanted, Bruce from Tom Wood Jaguar made everything very easy for me. I was looking into t After going through a few places to find out which new car I wanted, Bruce from Tom Wood Jaguar made everything very easy for me. I was looking into trading my car in or even just getting a new one. He just told me that no matter what happens he would get me the best deal possible and he did. I walked away keeping my old car and getting a brand new one. Can't get much better than that. More

Great Buying Experience Frankly, my expectations were pretty high about the dealer experience when I was considering buying a Jaguar. Tom Wood Jaguar exceeded my expectations Frankly, my expectations were pretty high about the dealer experience when I was considering buying a Jaguar. Tom Wood Jaguar exceeded my expectations. I recommend the dealership unconditionally. More

Service sucks I ordered a replacement key and made the appointment to have it programmed. It took close to 2 hours to complete. Reason being they decided to do reca I ordered a replacement key and made the appointment to have it programmed. It took close to 2 hours to complete. Reason being they decided to do recall work on my brakes, without letting me know as I waited in their lounge. Other customers were updated on the progress of their vehicles but not me. My time was not even considered here! I should've known since I also had a radio stolen while in their shop for service years back. They haven't changed their service still sucks!!! More

Jaguar purchase Todd made the entire transaction easy and enjoyable, went out of his way to pick me up at the airport on his day off. Explained everything to me very Todd made the entire transaction easy and enjoyable, went out of his way to pick me up at the airport on his day off. Explained everything to me very well and was knowledgeable about the vehicle More