
Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Service department In the two years I have had my car. I find Dan and the service department outstanding. Everyone is friendly, polite and pleasant I like the te In the two years I have had my car. I find Dan and the service department outstanding. Everyone is friendly, polite and pleasant I like the text updates while the car is in service More
Terrible service My car was brought in for a battery light being on. I paid for the battery light came back on when I drove it off the lot. I was told to bring it back My car was brought in for a battery light being on. I paid for the battery light came back on when I drove it off the lot. I was told to bring it back the next day. That night I drove my truck it started smoking like a burn smell and the vehicle would not start. They did tow it for free but then told me I needed a alternator which was $968 on top off the $300 I just paid for a new battery. My car was diagnosed wrong every time you call a service advisor 9 times out of 10 they are never at the desk to answer. Such a nightmare with my experience will not be back will look elsewhere next time!!! More
So many things wrong with my car My car had a check engine light warning & was overdue for a 60K service appointment. My check in was seamless and a loaner vehicle was arranged for wh My car had a check engine light warning & was overdue for a 60K service appointment. My check in was seamless and a loaner vehicle was arranged for while the car was being worked on. After the repair, I needed to bring the car in again because I had heard/felt a loud noise in the rear of the car. I was able to get another appt where it was determined, thankfully, that nothing was additionally wrong with my car. More
100,000 mile service Tom Wood Jaguar is a trustworthy dealership! I have been going there for years. Totally trust Service Rep Dan Klinger...always honest, good advice a Tom Wood Jaguar is a trustworthy dealership! I have been going there for years. Totally trust Service Rep Dan Klinger...always honest, good advice and personable! Even take my GM car there for service. More
CPO Range Rover Evoque I found exactly the car I wanted, with a great CPO warranty, got a solid deal on it, easy sales/negotiation process, and they made picking it up speci I found exactly the car I wanted, with a great CPO warranty, got a solid deal on it, easy sales/negotiation process, and they made picking it up special - showroom floor, huge red bow, looked brand new, and my sales associate, Tim Branson, took 1/2 hour going over all the features and even walked me through using the parallel park assist feature. I would recommend Tim to anyone looking for a vehicle, and to give this dealership and their vehicles a try. Love, love, love my new Evoque!! More
Great experience 20 years and 4 Volvos. Never had to take car in second time for same problem. I trust Matt's advice. My car is solid. Very pleased 20 years and 4 Volvos. Never had to take car in second time for same problem. I trust Matt's advice. My car is solid. Very pleased More
The service department took great care of the repair and wer The service department did a fabulous job on the repair and kept me informed along the way. They even cooled off the car before I left so my dog would The service department did a fabulous job on the repair and kept me informed along the way. They even cooled off the car before I left so my dog wouldn't be overheated! Great customer service! More
Volvo Service Visit Matthew Benn did a great job with this visit which got delayed due to parts availability. I appreciate the loaner car for 2.5 days. Matt had really go Matthew Benn did a great job with this visit which got delayed due to parts availability. I appreciate the loaner car for 2.5 days. Matt had really good text communication updates to me. More
Fast efficient and friendly Was in for standard oil change and entire experience was friendly and efficient from start to finish. Excellent detailed report was provided for the s Was in for standard oil change and entire experience was friendly and efficient from start to finish. Excellent detailed report was provided for the service and inspection done. More
Very accomadating Excellent service but thought cost of interior detailing was more expensive than other local dealerships. No problem with customer service or timeline Excellent service but thought cost of interior detailing was more expensive than other local dealerships. No problem with customer service or timeliness. All requests were handled. More