Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Routine maintenance and repair The service department and customer rep are excellent I have true peace of mind after having work done at the dealership. I also like Nana Nails The service department and customer rep are excellent I have true peace of mind after having work done at the dealership. I also like Nana Nails More
Service review They did a great job taking care of me when I was stranded. They took care of my Range Rover Sport quickly and set me up in a rental. The whole proces They did a great job taking care of me when I was stranded. They took care of my Range Rover Sport quickly and set me up in a rental. The whole process was seamless and much apppreciated! More
Service And MAINTENANCE performance Matt Benn was the Service Advisor. The explanation of the maintenance performed was very detailed. The maintenance was completed on time. Matt wa Matt Benn was the Service Advisor. The explanation of the maintenance performed was very detailed. The maintenance was completed on time. Matt was very courteous and professional More
Jag service Always friendly, professional, and honest service. Have worked with Dan and Steve Petry for eleven years and they are the reason I still own and love Always friendly, professional, and honest service. Have worked with Dan and Steve Petry for eleven years and they are the reason I still own and love this car. Thanks, Gents. More
Service department The customer service at Tom Wood Land Rover was beyond my expectations.The representative was pleasant and very knowledgeable.He made me feel importan The customer service at Tom Wood Land Rover was beyond my expectations.The representative was pleasant and very knowledgeable.He made me feel important.The service was thorough and expedient.My wait time was less than two hours which is amazing.I have waited four hours or left my car overnight at other dealerships.I would recommend Tom Wood as the place to take your vehicle for service. More
Wouldn't go back. I purchased a used truck there and would not go back. I was lied to. It's my own fault I knew something wasn't right. I signed anyway. The kicker I purchased a used truck there and would not go back. I was lied to. It's my own fault I knew something wasn't right. I signed anyway. The kicker was they told me it was the lowest possible price. And that same night I bought it. They lowered the price 400 dollars on the internet. Fail More
Service department In the two years I have had my car. I find Dan and the service department outstanding. Everyone is friendly, polite and pleasant I like the te In the two years I have had my car. I find Dan and the service department outstanding. Everyone is friendly, polite and pleasant I like the text updates while the car is in service More
Terrible service My car was brought in for a battery light being on. I paid for the battery light came back on when I drove it off the lot. I was told to bring it back My car was brought in for a battery light being on. I paid for the battery light came back on when I drove it off the lot. I was told to bring it back the next day. That night I drove my truck it started smoking like a burn smell and the vehicle would not start. They did tow it for free but then told me I needed a alternator which was $968 on top off the $300 I just paid for a new battery. My car was diagnosed wrong every time you call a service advisor 9 times out of 10 they are never at the desk to answer. Such a nightmare with my experience will not be back will look elsewhere next time!!! More
So many things wrong with my car My car had a check engine light warning & was overdue for a 60K service appointment. My check in was seamless and a loaner vehicle was arranged for wh My car had a check engine light warning & was overdue for a 60K service appointment. My check in was seamless and a loaner vehicle was arranged for while the car was being worked on. After the repair, I needed to bring the car in again because I had heard/felt a loud noise in the rear of the car. I was able to get another appt where it was determined, thankfully, that nothing was additionally wrong with my car. More
100,000 mile service Tom Wood Jaguar is a trustworthy dealership! I have been going there for years. Totally trust Service Rep Dan Klinger...always honest, good advice a Tom Wood Jaguar is a trustworthy dealership! I have been going there for years. Totally trust Service Rep Dan Klinger...always honest, good advice and personable! Even take my GM car there for service. More