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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.3
275 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 275 reviews

November 14, 2017

They reset my lift activation system They went above and beyond by letting me know what else was going on with the vehucle and what I should do take care of it More

by Adrian Cush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

November 13, 2017

Volvo Visit, tip rate In for oil change, prompt and professional service as always. Dealership always looks first rate, right in line with anyone I’ve dealt with there. More

by Kevin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maguire , Molly Kennedy
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

You’re happy with us! Great. We like to think you’ll tell others. Referrals are absolutely the best form of advertising. So, please do tell them…and come back whenever you need us.

November 13, 2017

Great Service Our F-Pace has had two regular services performed at Tom Wood Jaguar. We have received excellent service at this dealership. They kept us informed on More

by jag17
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

November 07, 2017

Super Service by Dan Klingler at Tom Wood Jaguar I live an hour away from this dealer but have always taken my car there for service. Expensive, yes, but my 11 S-type now has over 180k miles and stil More

by Nasmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

November 06, 2017

Very pleased with the service I have received over the years Tom Wood Jaguar has always provided me with outstanding service on my Jaguars. My vehicles are always serviced to my complete satisfaction. Both Dan More

by Stephen Baranyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler Steve Petry
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

November 03, 2017

Trade with Tom Wood Jag because of Service Department! Have had two Jags. First one had nearly 200K miles before traded it in; current one over 100K. Never a real problem with either as Service Rep Dan K More

by Richard Hester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

November 02, 2017

Great Service Even though I am only in Indy 1-2 weeks out of the month I schedule my non emergency service at Tom Wood Volvo. I have found the service to be superi More

by Volvolady789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mc Guire
Nov 17, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

October 29, 2017

They stayed with it and solved a difficult electrical proble Had X type electrical short after battery died. Effected several essential modules. Their service department worked several days and even consulted fa More

by Robert Wonsetler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
October 28, 2017

My experience was efficient, professional and pleasant My service experience was efficient, professional and pleasant. All my questions were addressed and resolved. I enjoyed my loaner range rover and reco More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klinger
October 27, 2017

Customer service is a joke Recently purchased a Range Rover. The car is beautiful and so far appears to be doing fine. However, if you’re looking for top of the line service you More

by And317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forget the names
Nov 20, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

I'd like the opportunity to resolve this issue, please reach out to me at your earliest convenience at (317) 574-2348 or roger_keller@tomwood.com. Sincerely, Roger Keller, General Manager at Tom Wood Jaguar Land Rover Volvo

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