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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.3
277 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 277 reviews

December 11, 2017

Great car - not so good delivery Took delivery of RR sport - delighted with the car. Only issue is that is was delivered with an amber fault on the front headlight. Has been subsequ More

by Colin753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Adolay
December 07, 2017

New car purchase The sales staff are wonderful to work with and very knowledgeable. The service department does Quality work and always very friendly. I can’t think of More

by Rogerkeller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe DeFano and Randy Bennett
Dec 13, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your kind words. We’ve spent 50 years building our business, and we’re proud you’re part of it.

December 07, 2017

visit was made to check on excess oil consumption The visit was successful--I got some peace of mind and received a good education on some technical points about my Volvo from the service representati More

by diane7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rynard
Dec 13, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we know that’s where we keep our customers. Glad you’re one of them.

December 05, 2017

Recent LR4 Purchase I recently purchased a certified pre-owned LR 4 from Tom Wood Land Rover and had a good experience dealing with the Bruce the sales rep and the whole More

by NewLandRoverOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Watts
Dec 05, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Such kind thoughts. Thank you. Enjoy your LR4 and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

December 01, 2017

Excellent service and Service Manager Tom Wood Jaguar has always taken excellence care of my 4 Jaguars! The recent service for 70 thousand miles was completed efficiently and thoroughly! I More

by Doug Elmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
Dec 01, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

November 30, 2017

Waste of money and time they did not have the tools to diagnose the transmission error on my 1997 car but scheduled an appointment anyway. it was a 100% waste of my time dro More

by Chetkkene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan klingler
November 30, 2017

Good job Tom I dropped my car off and they called me we did everything over the phone and I was happy how everything thing went well I was very satisfied More

by Dwaites72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 01, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

November 28, 2017

Land Rover Serice We don't have many issues with our Land Rover, but when we do Tom Wood Service center always take care of us without trying to suggest unneeded servic More

by Art1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric K. Johnston, Molly Kennedy
Nov 29, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

November 27, 2017

Great experience My experience at with Tom Wood Jaguar was very good. The service manager or service advisor Dan was most helpful and knowledgeable. The work was done More

by Preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Molly Kennedy
Nov 28, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

November 27, 2017

Superb Service Mary Rynard was my service advisor and was absolutely fabulous, as always. She even stayed after closing because I got stuck in traffic and arrived More

by Volvo Owner Since 2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rynard
Nov 28, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

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