Jaguar, Land Rover, Volvo Cars of Indianapolis

Daniel Syvrud went above and beyond to ensure that all my concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and w concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and we successfully reached an agreement on a pre-owned purchase. Upon my arrival, the paperwork, efficiently and accurately prepared by Ben Darland, was ready for me to finalize the transaction. I was promptly assisted by Darrin Turner with looking over the vehicle, although Daniel Syvrud stepped in to assist when I raised a concern about the vehicle. I must express my utmost appreciation for these four gentlemen's exceptional dedication to ensuring customer satisfaction. They consistently prioritized my comfort without applying any form of pressure. Their professionalism, coupled with their approachable demeanor, made the entire experience effortless. I strongly believe that everyone at Tom Wood Volvo can learn valuable lessons from these outstanding individuals, particularly Daniel Syvrud. More

Found our 2018 Honda Pilot exactly as advertised. Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t match our credit Union rates she didn’t push the issue. Taking delivery went smoothly on a Saturday. Unfortunately the title team was out of office so we’re still working that issue, but it’s in process. Overall a good buying experience. More

On time. Price was not a surprise. Service writer was professional and friendly. I wii go back Price was not a surprise. Service writer was professional and friendly. I wii go back More

Highly recommend for vehicle purchase, but neutral about service… service has been great, good and average. Of course, would prefer consistently great for the premium. service… service has been great, good and average. Of course, would prefer consistently great for the premium. More

My experience and expectations were highly met. From the moment my husband and I walked in- we’re greeted and directed to a sale specialist- Waldir Vellani is just very knowledgeable and treated us From the moment my husband and I walked in- we’re greeted and directed to a sale specialist- Waldir Vellani is just very knowledgeable and treated us with utmost respect and care. Ben in finance was also great to work with. Explained everything that we can truly enjoy and know the car we are getting. I would highly recommend this place! More

Good location to get a used car that is in nice condition. Had helpful staff. condition. Had helpful staff. More

Easy to work with, extremely fair, great communication. Extremely helpful from the get go. Highly recommended Extremely helpful from the get go. Highly recommended More

Was very pleased with service. Exceeded expectations! Tammie was very friendly. Excellent to work with. Exceeded expectations! Tammie was very friendly. Excellent to work with. More

Jerry was awesome, very professional and patient with everything that was going on with me. It was my first time there to get a tire repaired. I relocated from TN and I will admit I’m used to the advisor everything that was going on with me. It was my first time there to get a tire repaired. I relocated from TN and I will admit I’m used to the advisor going over all the details that were performed but I didn’t receive it. I also did not like the fact that a paper protection was not provided when my vehicle was taken to the back to get serviced, I had to ask the young gentleman who took my vehicle to the back why there wasn’t any protection put down he apologized but next time if there’s a next time I require certain amenities. I guess you can say the dealership in Memphis has me spoiled and honestly they know how to treat a customer. Also what I found to be very disappointing is that my tire pressure option was not restored my vehicle was not washed as promised on the website. Overall the professional attitude I received from Jerry is why I give it a five on the service, no car protection no car wash the tire was dirty was not washed I give it a zero. It was xxxxxxxx, I rather ship my truck to Memphis and have the level of awesome service to continue. More

Very disappointed with ability to work with an out of state customer. Dealership will not hold vehicle until I can fly out and pick up vehicle in a week. state customer. Dealership will not hold vehicle until I can fly out and pick up vehicle in a week. More