
Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Daniel Syvrud went above and beyond to ensure that all my concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and w concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and we successfully reached an agreement on a pre-owned purchase. Upon my arrival, the paperwork, efficiently and accurately prepared by Ben Darland, was ready for me to finalize the transaction. I was promptly assisted by Darrin Turner with looking over the vehicle, although Daniel Syvrud stepped in to assist when I raised a concern about the vehicle. I must express my utmost appreciation for these four gentlemen's exceptional dedication to ensuring customer satisfaction. They consistently prioritized my comfort without applying any form of pressure. Their professionalism, coupled with their approachable demeanor, made the entire experience effortless. I strongly believe that everyone at Tom Wood Volvo can learn valuable lessons from these outstanding individuals, particularly Daniel Syvrud. More
Found our 2018 Honda Pilot exactly as advertised. Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t match our credit Union rates she didn’t push the issue. Taking delivery went smoothly on a Saturday. Unfortunately the title team was out of office so we’re still working that issue, but it’s in process. Overall a good buying experience. More
Highly recommend for vehicle purchase, but neutral about service… service has been great, good and average. Of course, would prefer consistently great for the premium. service… service has been great, good and average. Of course, would prefer consistently great for the premium. More
My experience and expectations were highly met. From the moment my husband and I walked in- we’re greeted and directed to a sale specialist- Waldir Vellani is just very knowledgeable and treated us From the moment my husband and I walked in- we’re greeted and directed to a sale specialist- Waldir Vellani is just very knowledgeable and treated us with utmost respect and care. Ben in finance was also great to work with. Explained everything that we can truly enjoy and know the car we are getting. I would highly recommend this place! More