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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.4
270 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 270 reviews

May 28, 2023

Highly recommend for vehicle purchase, but neutral about serviceā€¦ service has been great, good and average. Of course, would prefer consistently great for the premium. More

by FSA
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 29, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share your experience with us. While we are happy to hear how great your vehicle purchase was, we are saddened that our service did not meet your expectations. Our team strives to provide consistent and excellent care, and we apologize for any inconvenience caused. Please don't hesitate to contact me directly if there's anything further we can do to assist you moving forward. Thank you, Brandon Branam - Service Manager - Jaguar Land Rover - 317-848-1104

May 24, 2023

My experience and expectations were highly met. From the moment my husband and I walked in- weā€™re greeted and directed to a sale specialist- Waldir Vellani is just very knowledgeable and treated us More

by Pinoy kami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waldir Vellani, Ben
May 25, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for the review! We are thrilled to hear that you had such a successful purchase experience working with Waldir and Ben. Drive safely in your new vehicle, and we hope to see you again at Tom Wood Jaguar Land Rover Volvo!

April 29, 2023

Good location to get a used car that is in nice condition. Had helpful staff. More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kenjorski
May 01, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Don, it means so much to us to see your review! Thanks from the team at Tom Wood Jaguar Land Rover Volvo.

April 28, 2023

Easy to work with, extremely fair, great communication. Extremely helpful from the get go. Highly recommended More

by nyr2_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda and dakota
Apr 28, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We're thrilled to hear that our team at Tom Wood Jaguar Land Rover Volvo delivered such an outstanding experience. We appreciate your support and hope to see you back again down the road!

April 09, 2023

Was very pleased with service. Exceeded expectations! Tammie was very friendly. Excellent to work with. More

by Wencke Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Greeson
Apr 19, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We appreciate the kind review! Thank you for choosing Tom Wood Jaguar Land Rover Volvo and for sharing your thoughtful feedback about Tammie. We hope to see you again!

February 12, 2023

Jerry was awesome, very professional and patient with everything that was going on with me. It was my first time there to get a tire repaired. I relocated from TN and I will admit Iā€™m used to the advisor More

by You may want to pay attention to my review
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jerry
Feb 15, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

While we are happy to hear that your interactions with Jerry were so positive, I apologize that the same cannot be said of your overall service experience. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am disappointed that we missed the mark. This does not sound like the team I know, and I would like the chance to make this right. I will look for your contact information, and I also invite you to reach out to me directly. Thank you, Jeff Hodge - Service Manager/Volvo 317-848-1030

January 30, 2023

Very disappointed with ability to work with an out of state customer. Dealership will not hold vehicle until I can fly out and pick up vehicle in a week. More

by lafeick
Recommend Dealer
No
Employees Worked With
Raina
Feb 20, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your feedback. I am sorry to see that your car-buying experience has not been convenient thus far and I would like to see what I can do to help make things better. We certainly want your business and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you, Brandon Branam - Service Manager/Jaguar Land Rover - 317-848-1030

January 10, 2023

The dealership had a car listed both on Cars. com, and their own dealership website that I was prepared to buy at distance, fly to pick up, amd drive 8 hrs back home. However, when I started the p More

by BOBINSOFLA
Recommend Dealer
No
Employees Worked With
James
Jan 11, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Mr. Sullivan, Thank you for sharing this experience with us. It is never our intention to misrepresent our inventory, I apologize for our team's oversight. If there is anything that I can do to assist you, please give me a call. I would be happy to help. Thank you, Daniel Syvrud - General Sales Manager - 317-848-1030

December 17, 2022

My experience with Tom Wood Volvo service was totally awesome! The entire staff was very attentive and willing to go the extra mile to make sure my vehicle was able to get the update needed. They even s More

by Epiphany1908
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson in Service
Dec 18, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We are so happy to hear that your service experience at Tom Wood Jaguar Land Rover Volvo went smoothly! Thank you for your shoutout to our amazing team, and we hope to see you again in the future!

December 03, 2022

Tammy Greeson and her team did everything possible to solve my Volvoā€™s emergency problem QUICKLY! I rarely use the word ā€œawesomeā€, but her service truly was! Iā€™m a business owner, and great service More

by Bev.middaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Greeson
Dec 05, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for stopping by to review Tom Wood Jaguar Land Rover Volvo! We truly appreciate your shoutout to Tammy and the team. If you ever need anything else, please come on by!

Dec 05, 2022 -

Bev.middaugh responded

I definitely share with all my friends how much I love the Volvo, and I have been raving to everyone about the incredible service I got from Tammy this week!

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