
Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Good annual service Good communication before, during and after. Matthew was very helpful and gave me lots of information about what was going to happen and when it was c Good communication before, during and after. Matthew was very helpful and gave me lots of information about what was going to happen and when it was completed More
Land Rover D2 Rescue I left my old Discovery 2002 at Tom Wood after the engine fan came off, the belt came loose, the coolant tank empty and off the market clamps removed I left my old Discovery 2002 at Tom Wood after the engine fan came off, the belt came loose, the coolant tank empty and off the market clamps removed and improperly installed by the LR dealer in Columbus OH. Yes, I drove it all the way to Indy to get somebody who knows what to do and not a clown circus. The Tom Wood team delivered above and beyond as expected from an experienced certified LR team. I will never go back to the LR dealer in Columbus, OH, I spend over 7K on engine work, poorly performed and with refusal to fix it again (that was the worse). Long story short, I will be stopping by Tom Wood any time I need something important done in my D2 when I am in the area. I use them in the past for my ford truck and VW beetle. Great reliability and service. Thanks a lot. More
Matt Benn is the best!!!! Matt did a great job communicating with me about what my XC70 needed. He went above and beyond to see to it that a On Call battery was taken care of b Matt did a great job communicating with me about what my XC70 needed. He went above and beyond to see to it that a On Call battery was taken care of by Volvo when the CPO warranty would not. He continues to make sure that we receive the best possible service and he is the reason we keep coming back time and time again. Great Job Matt! We truly appreciate your hard work and professionalism. More
Always great service I took my car in for service. Rob is always efficient and handles everything very quickly. Very pleased with service and my car is always clean whic I took my car in for service. Rob is always efficient and handles everything very quickly. Very pleased with service and my car is always clean which is so nice. More
Rod in service I really enjoy working with Rod in service. He knows what he's talking about when I have questions and is always pleasant!!! Tom Wood has an asset I really enjoy working with Rod in service. He knows what he's talking about when I have questions and is always pleasant!!! Tom Wood has an asset in Rod! More
Volvo Service Appt Great service and friendly service consultant. Service took longer than anticipated and I was given the use of a rental car which was a nice perk. Great service and friendly service consultant. Service took longer than anticipated and I was given the use of a rental car which was a nice perk. More
Fast Knowledgeable Efficient Service Quick to get my vehical in & diagnosed. Honest knowledgeable diagnosis, without adding unnecessary charges. If your having issues with your vehicle th Quick to get my vehical in & diagnosed. Honest knowledgeable diagnosis, without adding unnecessary charges. If your having issues with your vehicle this is where you should take it. Taking it anywhere else, could cost more in the long run. Get an honest accurate diagnosis & service at tom wood land rover Indianapolis. Tina James, Indianapolis More
Professional and addressed all my concerns. I appreciate the updates as my car was serviced. I requested new tires and Tom Wood price matched the best price I could find. A great dealership. I appreciate the updates as my car was serviced. I requested new tires and Tom Wood price matched the best price I could find. A great dealership. More
Sevice Great service. My expectations are always exceeded. Rod Shaw and all the service personnel that touch me are focused on my needs. I will purchase anot Great service. My expectations are always exceeded. Rod Shaw and all the service personnel that touch me are focused on my needs. I will purchase another Land Rover in the near future More
Always excellent service Steve McGuire and the service dept do a fantastic job with my '16 Volvo XC90 with usual service and this time with an acute problem. They were able to Steve McGuire and the service dept do a fantastic job with my '16 Volvo XC90 with usual service and this time with an acute problem. They were able to get me in quickly & did a great job. Differentiator for me is text msg communication where I can get quick communication with Steve without the usual delays of phone calls. Also always have a loaner esp since I travel 70 mi to come to the dealership More