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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.2
274 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 274 reviews

December 04, 2018

Amazing sales staff Just purchased my first Land Rover at Tom Wood in Indianapolis. The entire experience was stress free. Todd Biberdorf (sales staff) was patient and h More

by coulterscc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Biberdorf
December 01, 2018

Weak Service It took us over a month to get in. Then the repair itself took almost 2 weeks. When we came back to pick up my car, they had lost the keys because the More

by NBJaworski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
November 23, 2018

Many years of frustration I have had two range rovers that were serviced at Tom Wood. The cars were nice to drive, but broke done frequently. Dealing with Tom Wood has been fr More

by Xxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
November 15, 2018

Poor handling of repeat customer After leaving our previously scheduled appointment due to being forgotten about during check in, we returned a couple months later with engine perform More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaxson
November 13, 2018

Great service and communication!! Josh and Dan always do an excellent job of keeping me informed regarding the status of my wife's car when it is serviced there. This is the 3rd Jagua More

by E. Sarratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler and Josh
November 09, 2018

Very Iffy Service at Tom Wood Jaguar Recently, after buying my first Jaguar, I was told they would not cover my oil change, per my maintenance plan, because I was a little late in request More

by NewJaguarOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Bennett
November 09, 2018

Range Rover service These people are very professional and friendly! Lots of construction going on there and around it....but they are making the best of it and were org More

by NKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaxson, Aaron , Randy Bennett
November 02, 2018

Rocky start but overall a wonderful experience. Leased a 2018 RR Sport. Rocky start but culminated in a pleasant and satisfying experience. First salesman I encountered was frosty did not even bot More

by RR Leasee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
- Paul Bennett
October 26, 2018

Terrible service and service rep is not willing to find answers, instead says I do not have an answer for this or that! Dropped car off for suggested service More

by rhaas12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
October 19, 2018

Very friendly and professional They were very professional and everyone was friendly. They took before and after pictures of everything they fixed. They fixed everything I wanted fi More

by XK Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 23, 2018 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thanks for sharing! We're so glad we were able to help you and get you rollin again. We hope you'll tell others about our work and send them our way. We promise to take great care of them as well. Thanks again!

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