Jaguar, Land Rover, Volvo Cars of Indianapolis

Service of LR4 The staring point was very negative with struggles to get a booking. Josh, the service manager, provided the solution and resolved my problem taking t The staring point was very negative with struggles to get a booking. Josh, the service manager, provided the solution and resolved my problem taking the booking and servicing the day I requested. The Tom Wood systems to booking are sadly lacking, but personnel saved the day. More

Range Rover Sport Service I recently took my Range Rover in for its annual service. Angie Walters was my Service Advisor. Angie did an outstanding job scheduling the appointme I recently took my Range Rover in for its annual service. Angie Walters was my Service Advisor. Angie did an outstanding job scheduling the appointment, providing an accurate estimate before the service work was done and kept me up to date on my vehicle status. If you need to have your Range Rover serviced make sure to ask for Angie Walters. More

Very Professional. From the sales staff to finance they we very informative,quick to answer questions and to go over the Land Rover Sport in detail great dealership. From the sales staff to finance they we very informative,quick to answer questions and to go over the Land Rover Sport in detail great dealership. More

XJL Sprcharged repair This review is primarily for the recent service. This is NOT an assessment of the overall dealership, otherwise it would be substantially lower ratin This review is primarily for the recent service. This is NOT an assessment of the overall dealership, otherwise it would be substantially lower ratings. I have not been satisfied with Tom Wood Jaguar as a whole, and will not recommend them. More

Not as professional and upscale as other highend deaksrships The length of time it takes to get your car in even though you have an appt. Also the length of time to pick it up. Plus, on this last visit. They lef The length of time it takes to get your car in even though you have an appt. Also the length of time to pick it up. Plus, on this last visit. They left all the packaging and trash in my trunk for the parts they replaced. More

Amazing sales staff Just purchased my first Land Rover at Tom Wood in Indianapolis. The entire experience was stress free. Todd Biberdorf (sales staff) was patient and h Just purchased my first Land Rover at Tom Wood in Indianapolis. The entire experience was stress free. Todd Biberdorf (sales staff) was patient and helpful in my selection of the discovery sport! He addressed all my concerns and answered all my questions before leaving with my new ride! Thanks again Todd!!! More

Weak Service It took us over a month to get in. Then the repair itself took almost 2 weeks. When we came back to pick up my car, they had lost the keys because the It took us over a month to get in. Then the repair itself took almost 2 weeks. When we came back to pick up my car, they had lost the keys because they sent them home with another driver. It's a 45 minute drive to this dealership for us, so we wasted an hour and a half going out there. Then two of the repairs, had the same exact issues within a week of getting the car back, so now we have to take it back again. More

Many years of frustration I have had two range rovers that were serviced at Tom Wood. The cars were nice to drive, but broke done frequently. Dealing with Tom Wood has been fr I have had two range rovers that were serviced at Tom Wood. The cars were nice to drive, but broke done frequently. Dealing with Tom Wood has been frustrating. Expensive repairs, missed delivery dates, incorrect diagnoses, misleading behavior, etc.. I am done with Tom Wood and Landrovers. More

Poor handling of repeat customer After leaving our previously scheduled appointment due to being forgotten about during check in, we returned a couple months later with engine perform After leaving our previously scheduled appointment due to being forgotten about during check in, we returned a couple months later with engine performance problems. Our first correspondence from dealership was to blame us for damage to the engine and to say there was no way the dealer or manufacturer was going to participate in the required repairs on the Diesel engine with 32000 miles. It took 4 weeks of time and 15,000 dollars to get our car back. More

Great service and communication!! Josh and Dan always do an excellent job of keeping me informed regarding the status of my wife's car when it is serviced there. This is the 3rd Jagua Josh and Dan always do an excellent job of keeping me informed regarding the status of my wife's car when it is serviced there. This is the 3rd Jaguar that we have had serviced there and the car loaner service is great benefit which minimizes any disruptions to our schedules. I have been very pleased with everyone that I've dealt with at the dealership for the past 5 years. More