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Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.4
215 Reviews

215 Reviews of Jaguar Land Rover Tysons Corner - Service Center

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January 16, 2021

Glad to have found Joe again. He always is a wealth of information. I learn something new about Jaguar every time. Best service rep ever. More

by AWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Simoules
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for taking the time to share your experience with us! Best, Rosenthal Jaguar Land Rover

January 15, 2021

Excellent and friendly service, as always. Super professional, timely work, and a beautiful loner for the day as well. Michael Mancinho, you made it a pleasure. Thank you. More

by charles.gremillion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the 5-star review along with your kind words! We truly appreciate it and we hope to see you again. Best, Rosenthal Jaguar Land Rover

January 12, 2021

I had a faulty hood latch sensor that repeatedly activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport w More

by bernard1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! We truly appreciate your taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover

January 07, 2021

A great experience with Kevin, who kindly diagnosed the issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return. More

by NKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin M. Dooley
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

January 04, 2021

I have been working with Kevin Dooley for many years and he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he reg More

by Rmittu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for taking the time to leave us this 5-star review! We truly appreciate it and we look forward to seeing you again. Best, Rosenthal Jaguar Land Rover

January 03, 2021

I brought my car to Rosenthal for annual service. Kevin Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to th More

by SamS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

December 31, 2020

Brought car in for minor things; service advisor Michael Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicat More

by BlueXF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

Feb 17, 2021 -

BlueXF responded

Well.........the pre-delivery damage issue wasn't resolved or addressed. I've left messages and voicemails on this with no reply. Kinda thought I had been blown off until I noticed you've responded to this review....that I wrote on 12/31

December 27, 2020

Michael was fantastic! I called with a dead battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner w More

by Rhody2DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover

December 23, 2020

Always such a pleasant experience getting car serviced. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. More

by af
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN DOOLEY
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

December 23, 2020

The reason that I am now driving my 3rd range rover in 11 years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a More

by Sbevans73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for taking the time to share your experience with us! We truly appreciate your kind words and look forward to seeing you again. Best, Rosenthal Jaguar Land Rover

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