Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
215 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Excellent and friendly service, as always. Super professional, timely work, and a beautiful loner for the day as well. Michael Mancinho, you made it a pleasure. Thank you. professional, timely work, and a beautiful loner for the day as well. Michael Mancinho, you made it a pleasure. Thank you. More
I had a faulty hood latch sensor that repeatedly activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport w activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport was still under warranty and immediately took my truck in for repair at no-cost then refunded my payment for the latch component. Ana is truly the best!!! Calvin More
A great experience with Kevin, who kindly diagnosed the issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return. issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return. More
I have been working with Kevin Dooley for many years and he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he reg he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he regularly updates me on progress. The service is also completed at a very high level. I highly recommend working with Kevin Dooley at Land Rover. More
I brought my car to Rosenthal for annual service. Kevin Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to th Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to the smallest things to make the customer happy and be a loyal Rosenthal customer. More
Brought car in for minor things; service advisor Michael Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicat Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicating about; hopefully it gets resolved reasonably. Regardless of how/whether it gets resolved, Mr. Mancinho was excellent and represented the dealership very well. More
Michael was fantastic! I called with a dead battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner w battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner waiting for me. He helped me with the utmost respect and full undivided attention when I arrived at 4:30pm. I received a call back the day after Christmas and all my issues were resolved, car cleaned & vacuumed, and everything explained honestly and accurately. Michael is great and so is Rosenthal Jaguar/Land Rover. I used to have a Land Rover I would take to Bethesda Jaguar Land Rover and NOPE, I’ll never be back there again as long as Rosenthal is open! More
Always such a pleasant experience getting car serviced. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. More
The reason that I am now driving my 3rd range rover in 11 years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a complete review of the service performed. More