Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
215 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Been a customer here since 1996; always appreciated Customer Service, but never more so since Joe Simoules began taking care of our cars 6-7 years ago. The attention to detail, suggested service/repai Customer Service, but never more so since Joe Simoules began taking care of our cars 6-7 years ago. The attention to detail, suggested service/repairs, the follow-up … all superior. Joe’s a scholar & a gentleman, and Rosenthal is lucky to have him. More
My favorite dealership for sure! For the past 6 years Kevin has been my advisor and I would only go to him because he’s the best! He’s professional, knowledgeable and go above and beyond for his clients. Kevin has been my advisor and I would only go to him because he’s the best! He’s professional, knowledgeable and go above and beyond for his clients. Exceptional service from him and the whole team. - N. Maltez More
Kevin Dooley has been my service manager at least for the past 8 years. He pays attention to details, very responsible, efficient, precise, and friendly. He is the reason I feel confident keeping my 2016 Ran past 8 years. He pays attention to details, very responsible, efficient, precise, and friendly. He is the reason I feel confident keeping my 2016 RangRover Sports. More
Very happy with the service provided by Michael Mancino and the dealership. Got my car in for service immediately, was professional and communicative. There was confusion about my second routine service b and the dealership. Got my car in for service immediately, was professional and communicative. There was confusion about my second routine service but Michael very quickly addressed the issue and made sure I left the dealership as a continued happy customer. In addition, the service folks really listen and are interested in making sure they understand the client. Would buy Jag again based on my experience thus far. More
Ms. Ana Bejarano is an amazing Service Representative. Rosenthal Land Rover is LUCKY to have her on their team! The service that my vehicle needed resulted in multiple trips to the dealership... With eac Rosenthal Land Rover is LUCKY to have her on their team! The service that my vehicle needed resulted in multiple trips to the dealership... With each interaction (call or email) she kept me informed on next steps, timelines, and answered all of my questions with confidence. She truly went above and beyond to provide exceptional service. More
I took my car for the annual service to Rosenthal Landover rover, Kevin Dooley is my service advisor, Kevin always does an amazing job, gives you very good recommendations on what needs to be done, t Landover rover, Kevin Dooley is my service advisor, Kevin always does an amazing job, gives you very good recommendations on what needs to be done, the work was done in no time and in a very professional manner. Kevin has been my advisor for 4 years and have provided me with excellent service. I highly recommend working with Kevin and Rosenthal Landrover of Tysons Corner. More
As always, Kevin Dooley was great! I had a last minute need for service. I texted Kevin in the morning, brought my car in later in the day, and he had me in and out within 40 minutes. Excellent service! need for service. I texted Kevin in the morning, brought my car in later in the day, and he had me in and out within 40 minutes. Excellent service! More
Mr. Michael Mancinho helped me with servicing my jaguar. He was very professional, polite and understanding. the car had misfire and had a restricted performance. Mike had it tested and discovered one of t He was very professional, polite and understanding. the car had misfire and had a restricted performance. Mike had it tested and discovered one of the cylinder was shut. He was so responsive and the car was repaired and returned to me in a very quick turn around and drives very well. Thank you Mike. More
For me as the customer it is all about the customer-facing person, Joe Simoules, He's great, on the phone and in person. He's that way with everyone, including your other enployees. My best fr customer-facing person, Joe Simoules, He's great, on the phone and in person. He's that way with everyone, including your other enployees. My best friend says all this too and Joe doesn't know we are best friends, proves the point. More
After getting the run around from Land Rover of Alexandria, I decided to call Land Rover of Tysons Corner. I dealt exclusively with Tommy, and he was very helpful, professional, and provided great Alexandria, I decided to call Land Rover of Tysons Corner. I dealt exclusively with Tommy, and he was very helpful, professional, and provided great updates regarding the status of my vehicle. I dropped my Defender off around 8:00 AM and less than three hours later, the problem had been diagnosed, the vehicle put back together, and was ready for pickup! Highly recommend! More