Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
199 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Brought car in for minor things; service advisor Michael Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicat Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicating about; hopefully it gets resolved reasonably. Regardless of how/whether it gets resolved, Mr. Mancinho was excellent and represented the dealership very well. More
Michael was fantastic! I called with a dead battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner w battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner waiting for me. He helped me with the utmost respect and full undivided attention when I arrived at 4:30pm. I received a call back the day after Christmas and all my issues were resolved, car cleaned & vacuumed, and everything explained honestly and accurately. Michael is great and so is Rosenthal Jaguar/Land Rover. I used to have a Land Rover I would take to Bethesda Jaguar Land Rover and NOPE, I’ll never be back there again as long as Rosenthal is open! More
Always such a pleasant experience getting car serviced. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. More
The reason that I am now driving my 3rd range rover in 11 years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a complete review of the service performed. More
Joe Simoules in the Jaguar service department has been assisting us for many years. He has always been professional in guiding us in the right direction as it relates to the care of our car. His personal assisting us for many years. He has always been professional in guiding us in the right direction as it relates to the care of our car. His personal interest and expertise goes beyond what would normally be expected. More
Ana Bejarano was amazing and very helpful. She was very professional and explained everything in a lot of details. She answered all my questions and even taught me things about my car I never knew! Highly professional and explained everything in a lot of details. She answered all my questions and even taught me things about my car I never knew! Highly recommend this dealer!! More
After driving 1/2 way to Rosenthal Jaguar for my oil/filter change, I realized that I had left my masks in my daily driver vehicle, and knew that I'd have to reschedule my service. But unexpectedly oil/filter change, I realized that I had left my masks in my daily driver vehicle, and knew that I'd have to reschedule my service. But unexpectedly, and so very professionally, Mr. Simoules graciously opened a box of face masks and offered me one to allow the service to take place. Then I was pleased to find that my service was completed in little more than one hour despite the waiting room being full of other customers. And for even more "frosting on the cake presented by Mr. Simoules", my car was freshly washed and the service came with a discount! More
It was very pleasant experience working with Ms. Ana Bejarano. She was following up on the service tasks and updating us concurrently. She was very prompt and courteous from start to finish and we app Bejarano. She was following up on the service tasks and updating us concurrently. She was very prompt and courteous from start to finish and we appreciate her dedication to help us as customers. We would recommend your dealership for the excellent service we received. More
This is my 3rd Jaguar and also had a Range Rover, all from Rosenthal Jaguar Land Rover. Just had my Jaguar serviced there handled by Mike Mancinho who provided outstanding service- courtesy, efficient, a from Rosenthal Jaguar Land Rover. Just had my Jaguar serviced there handled by Mike Mancinho who provided outstanding service- courtesy, efficient, and caring. Couldn't ask for more. And my Jaguar runs great. More
I have to say that working with Mr. Michael Mancinho at Rosenthal Jaguar was a pleasure. He was prompt, professional and courteous while servicing my 2016 F-type. Rosenthal Jaguar was a pleasure. He was prompt, professional and courteous while servicing my 2016 F-type. More