Back

Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.2
199 Reviews

199 Reviews of Jaguar Land Rover Tysons Corner - Service Center

Sort by
December 31, 2020

Brought car in for minor things; service advisor Michael Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicat More

by BlueXF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

Feb 17, 2021 -

BlueXF responded

Well.........the pre-delivery damage issue wasn't resolved or addressed. I've left messages and voicemails on this with no reply. Kinda thought I had been blown off until I noticed you've responded to this review....that I wrote on 12/31

December 27, 2020

Michael was fantastic! I called with a dead battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner w More

by Rhody2DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover

December 23, 2020

Always such a pleasant experience getting car serviced. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. More

by af
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN DOOLEY
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

December 23, 2020

The reason that I am now driving my 3rd range rover in 11 years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a More

by Sbevans73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for taking the time to share your experience with us! We truly appreciate your kind words and look forward to seeing you again. Best, Rosenthal Jaguar Land Rover

December 19, 2020

Joe Simoules in the Jaguar service department has been assisting us for many years. He has always been professional in guiding us in the right direction as it relates to the care of our car. His personal More

by jjadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. C. Sloan
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the 5-star review along with your kind words! Best, Rosenthal Jaguar Land Rover

December 18, 2020

Ana Bejarano was amazing and very helpful. She was very professional and explained everything in a lot of details. She answered all my questions and even taught me things about my car I never knew! Highly More

by RangeroverSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for taking the time to leave us this 5-star review! Best, Rosenthal Jaguar Land Rover

December 18, 2020

After driving 1/2 way to Rosenthal Jaguar for my oil/filter change, I realized that I had left my masks in my daily driver vehicle, and knew that I'd have to reschedule my service. But unexpectedly More

by CharlesRoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Simoules
Feb 09, 2021 -

Jaguar Land Rover Tysons Corner responded

Charles, Thank you for taking the time to share your experience with us! We truly appreciate the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover

December 10, 2020

It was very pleasant experience working with Ms. Ana Bejarano. She was following up on the service tasks and updating us concurrently. She was very prompt and courteous from start to finish and we app More

by mbelmoni1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Ana Bejarano
December 09, 2020

This is my 3rd Jaguar and also had a Range Rover, all from Rosenthal Jaguar Land Rover. Just had my Jaguar serviced there handled by Mike Mancinho who provided outstanding service- courtesy, efficient, a More

by Miltyandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 04, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words! We hope to see you again. Best, Rosenthal Jaguar Land Rover

December 09, 2020

I have to say that working with Mr. Michael Mancinho at Rosenthal Jaguar was a pleasure. He was prompt, professional and courteous while servicing my 2016 F-type. More

by JT DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
Feb 04, 2021 -

Jaguar Land Rover Tysons Corner responded

Thank you for sharing your experience with us! Best, Rosenthal Jaguar Land Rover

...
8
...