Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
199 Reviews of Jaguar Land Rover Tysons Corner - Service Center
As always, Kevin Dooley was great! I had a last minute need for service. I texted Kevin in the morning, brought my car in later in the day, and he had me in and out within 40 minutes. Excellent service! need for service. I texted Kevin in the morning, brought my car in later in the day, and he had me in and out within 40 minutes. Excellent service! More
Mr. Michael Mancinho helped me with servicing my jaguar. He was very professional, polite and understanding. the car had misfire and had a restricted performance. Mike had it tested and discovered one of t He was very professional, polite and understanding. the car had misfire and had a restricted performance. Mike had it tested and discovered one of the cylinder was shut. He was so responsive and the car was repaired and returned to me in a very quick turn around and drives very well. Thank you Mike. More
For me as the customer it is all about the customer-facing person, Joe Simoules, He's great, on the phone and in person. He's that way with everyone, including your other enployees. My best fr customer-facing person, Joe Simoules, He's great, on the phone and in person. He's that way with everyone, including your other enployees. My best friend says all this too and Joe doesn't know we are best friends, proves the point. More
After getting the run around from Land Rover of Alexandria, I decided to call Land Rover of Tysons Corner. I dealt exclusively with Tommy, and he was very helpful, professional, and provided great Alexandria, I decided to call Land Rover of Tysons Corner. I dealt exclusively with Tommy, and he was very helpful, professional, and provided great updates regarding the status of my vehicle. I dropped my Defender off around 8:00 AM and less than three hours later, the problem had been diagnosed, the vehicle put back together, and was ready for pickup! Highly recommend! More
Excellent and friendly service, as always. Super professional, timely work, and a beautiful loner for the day as well. Michael Mancinho, you made it a pleasure. Thank you. professional, timely work, and a beautiful loner for the day as well. Michael Mancinho, you made it a pleasure. Thank you. More
I had a faulty hood latch sensor that repeatedly activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport w activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport was still under warranty and immediately took my truck in for repair at no-cost then refunded my payment for the latch component. Ana is truly the best!!! Calvin More
A great experience with Kevin, who kindly diagnosed the issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return. issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return. More
I have been working with Kevin Dooley for many years and he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he reg he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he regularly updates me on progress. The service is also completed at a very high level. I highly recommend working with Kevin Dooley at Land Rover. More
I brought my car to Rosenthal for annual service. Kevin Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to th Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to the smallest things to make the customer happy and be a loyal Rosenthal customer. More