Jaguar Land Rover Tysons Corner - Service Center

Yesterday I visited Rosenthal Jaguar and spoke to Service Manager Michael Mancinho about my car stalling and dying on the street. He was extremely helpful explaining what the problem my be. Multi-point inspe Manager Michael Mancinho about my car stalling and dying on the street. He was extremely helpful explaining what the problem my be. Multi-point inspection was performed and the problem solved. I was impressed with the professional and in depth knowledge of the Service Manager Michael Mancinho. More

The service team at Rosenthal Jaguar Tysons is top-notch, polite, responsive, and patient in explaining common sense solutions to some of the challenges of having a really nice, stylish, yet older Jaguar. Tr polite, responsive, and patient in explaining common sense solutions to some of the challenges of having a really nice, stylish, yet older Jaguar. True partners in keeping the vehicle in its best condition so I can continue to enjoy it! More

Michael Mancinho has great customer service. He made the service process stress free and easy. He set the right expectations on timing of service and had impeccable communication and inter personable skills service process stress free and easy. He set the right expectations on timing of service and had impeccable communication and inter personable skills. We got it all done in one hour!! I will definitely come back at this location for future service work. More

Im a new Jaguar owner.. My first service appt was March 1st. Mike Mancinho was excellent! He's a asset to the service department. He answered all my questions and is very knowledgeable about my vehicle. 1st. Mike Mancinho was excellent! He's a asset to the service department. He answered all my questions and is very knowledgeable about my vehicle. The service was done in a timely manner. I highly recommend this dealer. More

The entire Rosenthal Service advisor team continue provide extrodianary service for all my vehicles. If you reside within the DMV this team of advisors/technicians will ensure that your vehicle is ser provide extrodianary service for all my vehicles. If you reside within the DMV this team of advisors/technicians will ensure that your vehicle is serviced consistent with industy standards. During my most recent service visit - Ana Bejarano accepted my vehicle, arranged and provided alternative transportation, and promptly notified me when service had been completed. Upon collection of my vehicle she specifically made note that my vehicle was serviced by one of the highest rated technicians at the facility (Gregario Hernandez). Thank you Rosenthal Service Team for your attention to detail. 5+ More

i went to the service centre yesterday and the service was really easy and quick. i work with Anna and the process was fast. I look forward to do annual service next year. was really easy and quick. i work with Anna and the process was fast. I look forward to do annual service next year. More

I have been coming to Rosenthal for nearly a decade with multiple vehicles and the primary reason is Tommy’s outstanding customer service; it is a differentiator. His ownership and attendance during our se multiple vehicles and the primary reason is Tommy’s outstanding customer service; it is a differentiator. His ownership and attendance during our service visits is exceptional. Great attitude. More

I have been working with Kevin Dooley for 8 years on both Range Rovers I own. He is very committed to his customers and provides excellence service. He is very knowledgeable about the service needs of RR’s Range Rovers I own. He is very committed to his customers and provides excellence service. He is very knowledgeable about the service needs of RR’s and cares about your safety! You can trust Kevin no matter what the challenge and I will continue to count on him for all our vehicle needs. Kathryn More

Kevin continues to be the epitome of professionalism and experience when it comes to providing exceptional service. Makes sure everything is done right and keeps us up to speed on everything. experience when it comes to providing exceptional service. Makes sure everything is done right and keeps us up to speed on everything. More

Tommy Rouguex has been managing the service on my Range Rover since 2011. I never appreciated him more than when I stuck in NY for COVID quarantine and my car gave me problems, I had it checked out with Rover since 2011. I never appreciated him more than when I stuck in NY for COVID quarantine and my car gave me problems, I had it checked out with the dealership in NY, who had come back with numerous unrelated recommendations. I consulted with Tommy on their recommendations and I declined service.. I and came back to Virginia and brought it in to Tommy and was happy that most all of NY’s recommendations were unnecessary and nonessential. I thank Tommy for his interest in my cars true welfare and only recommending service wrk that I truly need and is due. THANK YOU TOMMY!! More