Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
215 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Excellent service from Adriana. She’s goes “above and beyond” true to the Moto of this company. She’s goes “above and beyond” true to the Moto of this company. More
Excellent service. Tommy is a top notch advisor with true integrity. I've dealt with many dishonest dealers in the past, but this place truly puts the customer first. Tommy is a top notch advisor with true integrity. I've dealt with many dishonest dealers in the past, but this place truly puts the customer first. More
Very unhappy with the car I purchased. Very disappointed about my car which is relatively new and certified. Have had the same issues 6 times since 40 days of purchasing. Reza Sabahi is th Very disappointed about my car which is relatively new and certified. Have had the same issues 6 times since 40 days of purchasing. Reza Sabahi is the only person that went above and beyond with everything and I always appreciate him. More
Tommy Rougeux at Rosenthal Jaguar Land Rover is the absolute best! For many years he has taken care of my and my family’s cars. I cannot thank him enough for always getting back to me when I have a que absolute best! For many years he has taken care of my and my family’s cars. I cannot thank him enough for always getting back to me when I have a question. Impeccable service, timing, and care from an expert! Highly recommend to all! More
I was delighted with the service I received from Tyson. It was the kind of service and support I expect from Land Rover. I most recently had a bad experience at the Chantilly Land Rover and decided not to It was the kind of service and support I expect from Land Rover. I most recently had a bad experience at the Chantilly Land Rover and decided not to do business there. More
Tommy in LR service has always provided expert guidance on our vehicles. Have worked with him for 10+ years now. He is a consummate professional, could not ask for more. on our vehicles. Have worked with him for 10+ years now. He is a consummate professional, could not ask for more. More
When you purchase a car, the car doesn’t maintain itself. I could’ve gone anywhere to service my vehicle, especially dealerships closer to my home, but it’s the fact that Tommy Rougeux is my service adviser I could’ve gone anywhere to service my vehicle, especially dealerships closer to my home, but it’s the fact that Tommy Rougeux is my service adviser is the reason I continue to patronize the establishment and Ive since enlisted my wife and other friends to do the same. Tommy is as honest and straightforward as they come. I drive 45 minutes to come there because of him. And if he’s off that day then I usually wait until he returns. From day one he greeted me with warmth, and showed me nothing but genuine kindness and hospitality; I sincerely believe Tommy is a people’s person, abd would exhibit the same disposition of working elsewhere. He’s like Norm from Cheers, where everyone knows your name. Above all, he treated me like a human being first, and for that, I’ll always be indebted to him and Tysons LandRover service. Ive been a fan and loyal customer of his for 16 years and counting. You know there’s an old Nigerian proverb that “if you compliment the palm tree that produced the finest palm wine, it’ll keep yielding you more”. Well Tommy gave me, my family and friends the ultimate compliment as a human being. And that is that he cared. So for that, we the “palm trees” will keep filling his cup!” More
Overall a great experience. I was able to get the Jaguar in and looked at quick. I have to say Micheal was great, understand and went above and beyond to make sure I was taken care of. Michael was Jaguar in and looked at quick. I have to say Micheal was great, understand and went above and beyond to make sure I was taken care of. Michael was my go to guy and I would 100% recommend doing all your service needs at this location. I take both my Jaguar and Range Rover here. Thank you for all your help!!! More
Great professional and friendly dealership service . Very passionate about supremacy customer service/satisfaction.. If you are in need of Jaguar Service care, please consider Rosenthal Jaguar Tysons as your passionate about supremacy customer service/satisfaction.. If you are in need of Jaguar Service care, please consider Rosenthal Jaguar Tysons as your go to shop. There to serve your every Jaguar need. Made a call to them for assistance with issues, was told to come right in. Service advisor Mike with his experienced staff diagnosed my issue and was corrected in a very timely manner. Thanks for the superb service. If you have never stopped in, please consider giving them a try and see for yourself the quality of service Mike and his team offered. More
Had my car serviced today, Michael was my point of contact at Rosenthal Jaguar service. Like always Michael was able to address all of my F-Pace’s needs, I had had some difficulty with the navigatio contact at Rosenthal Jaguar service. Like always Michael was able to address all of my F-Pace’s needs, I had had some difficulty with the navigation and traffic system, today Michael was able to figure out it was User Error and now everything works perfectly. Thank you so much!! More