Back

Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.4
215 Reviews

215 Reviews of Jaguar Land Rover Tysons Corner - Service Center

Sort by
October 14, 2024

The dealership has been beautifully renovated. The service personnel are responsive and pleasant, and the work was timely completed. More

by Whittedpj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We’re so happy to know that your experience was a positive one! Our team works hard to ensure that every visit goes smoothly, and it’s great to hear we hit the mark. Thank you for choosing us!

October 14, 2024

THEY KNOW MY VECHILE THEY PROVIDED ME WITH INFORMATION OF MY RIDE-THEY PROVIDED ME A LOANER More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your feedback! We’re always here to help whenever you need us!

October 10, 2024

I had an emergency over the weekend. Gerges was able to get my car seen and repaired the same day I had it towed up. He also had good recommendations for a pared down version of periodic More

by shasey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your kind words! It’s always our goal to make sure our customers feel valued and taken care of, and we’re happy to hear we succeeded. Thanks again for choosing us!

October 09, 2024

My service rep, Alex, - she was great! She was very helpful and stayed in touch with updates. A true professional! More

by dr.nelson.k.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your fantastic review! It’s wonderful to know that our team could assist you and provide the service you deserve. We’re here for you anytime you need help!

October 09, 2024

Service increasingly expensive and lack of communication on vehicle status and timing of repairs and cost More

by Sjwllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gergic?
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.

October 08, 2024

I’m disappointed by the results of my visit, since I wasn’t able to have my car repaired. The expense of the repair was alarming. My backup camera causes my dashboard screen to go black when I shif More

by tupy1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges Morkos
Oct 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.

October 02, 2024

Tommy has gone above and beyond to make sure my Jaguar was repaired in a timely fashion even thought it was a major repair. I appreciate how transparent and communicative he is. Will definitely recommend More

by D_mlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jaguar Land Rover Tysons Corner responded

Your review brightened our day! We work hard to make every visit a positive one, and we’re thrilled to know you had such a great experience. Let us know how Tommy and the team can continue to assist you in the future!

September 30, 2024

solid on service delivery. have been using them since 2015 and deliver on their initial estimates every time. and schedule More

by GrrgZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cyprian davies
Oct 04, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words! We're thrilled to have provided an experience worthy of your review. We’re here whenever you need us, so feel free to stop by anytime!

September 26, 2024

Very Professional, Courteous and extremely Knowledgeable. Tommy explained everything in detail and gave his expert opinion on what I needed done. More

by L_hunter06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jaguar Land Rover Tysons Corner responded

It’s always our goal to make sure our customers feel valued and taken care of. Thank you for your thoughtful review; we’re happy that you enjoyed your time with Tommy and us! We’re excited to help with all your future automotive needs.

September 19, 2024

Excellent service from representative and all staff. Professional and friendly. Squeezed me in in a pinch. More

by ingrids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
Sep 23, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you so much for the glowing review. We are so glad to hear that the service provided was friendly and professional. We hope you will visit us again next time.

2
...