Jaguar Land Rover Tysons Corner - Service Center

Michaels the Greats!!! Holistic Experience Both gentlemen; Michael our Sales Agent and Michael our Service Advisors are incredible "ambassadors". Our purchase experience of a F-Pace 2019 was sm Both gentlemen; Michael our Sales Agent and Michael our Service Advisors are incredible "ambassadors". Our purchase experience of a F-Pace 2019 was smooth as silk, Michael immediately established rapport, he was attentive and a strategic listener..... Purchase experience was streamlined with a high degree of empathy and respect for our time. I have revisited the dealer on 3 separate occasions and Michael Paluh; our Sales Advisor alwaYS GREETED MY WIFE AND I WITH THE UTMOST RESPECT, COURTESY AND KINDNESS. Michael is an awesome gentleman. Now Michael our Service Advisor has a ritualistic approach to working with his client, i.e. he knew I was coming in for the first service and state inspection, greeted me by name, went over expectations and executed the process flawlessly. Vehicle was serviced in less than a couple of hours and he kept me abreast where the vehicle was in the process at least three times throughout the process. Michael ensured that the vehicle was washed and parked near the front as if it was coming off the showroom floor, how about this they both are commended for their courteous and professional dispositions , Job well done! Thanks Michael Mancinho. More

It has always been a great experience dealing with Tommy in services for years. Very helpful and very professional. The best customer service. Truly Amazing . in services for years. Very helpful and very professional. The best customer service. Truly Amazing . More

Service Call I continue to have excellent experience with this dealership and it's Customer service Representatives! We were having a problem manually opening the I continue to have excellent experience with this dealership and it's Customer service Representatives! We were having a problem manually opening the luggage compartment on the Jaguar, and Michael suggested that we try some WD-oil on the key and it worked!! More

Excellent service Following are a few comments and observations regarding both Joe Simoules, my longtime service advisor, and Simon Young, my longtime technician. For Following are a few comments and observations regarding both Joe Simoules, my longtime service advisor, and Simon Young, my longtime technician. For most of the last 14 years, Joe and Simon have had a hand in servicing my 2006 JagXType. I was beyond ecstatic to discover the whereabouts of this dynamic duo at Rosenthal Jaguar. Joe and Simon are truly the best at what they do. Simon is a master of his trade. He delves beyond what may appear to be the obvious conclusion and looks for the root-source of the problem. And Joe, well, it would be near impossible for me to count the number of times he’s come to my aid while I’ve been “stuck” in far-away locations. Over these many years, Joe has provided long-distance advice via phone and has helped me navigate, what was for me, some tough situations. I have complete trust in Joe and Simon—they are the gold standard in this arena. Rosenthal is very lucky to have them on the Team. I certainly would recommend Rosenthal Jaguar to others. Warmly, Rebecca More

Outstanding Support from Joe Simoules Joe was responsible for me having a wonderful experience. His customer support and responsiveness was superb and he showed he really cares for his cu Joe was responsible for me having a wonderful experience. His customer support and responsiveness was superb and he showed he really cares for his customers. I would jump at the chance to have him take care of my car in the future. More

I always receive excellent customer service from Kevin Dooley. He is knowledgeable, kind, and willing to explain what needs to be serviced on my vehicle. I really appreciate that. I’ve been bringing my Dooley. He is knowledgeable, kind, and willing to explain what needs to be serviced on my vehicle. I really appreciate that. I’ve been bringing my vehicle to Kevin Dooley for over five years now, and will continue to do so! More

excellent service and professional advice I have been used this dealer's service for years for my two cars because of the excellent service and professional advice from Mr. Keven M. Dooley. He I have been used this dealer's service for years for my two cars because of the excellent service and professional advice from Mr. Keven M. Dooley. He is the best and the reason for me to bring my cars to this dealer. More

Outstsnding Service Received Today I received outstanding service from Giovanni Quintana at the Tysons service for assistance with my Encore and Bluetooth! I found him very profes Today I received outstanding service from Giovanni Quintana at the Tysons service for assistance with my Encore and Bluetooth! I found him very professional and knowledgeable - overall outstanding experience with him! More