Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
215 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Kevin Dooley is the consummate service advisor - straightforward, thorough, fair, and a pleasure to know. I feel confident that my vehicle will stay in great shape for many years to come. Thanks s straightforward, thorough, fair, and a pleasure to know. I feel confident that my vehicle will stay in great shape for many years to come. Thanks so much, Kevin! More
Kevin Dooley is professional and always accommodates my needs when scheduling an appointment. I travel back to Virginia from New Jersey for service because it is superior to any dealership in New Jersey. needs when scheduling an appointment. I travel back to Virginia from New Jersey for service because it is superior to any dealership in New Jersey. More
2016 Range Rover needed its 48k service as well as rear brakes. Tommy R. took everything as usual. Great service. Price as expected. And the they fixed the irritating little door ding quickly and with ver brakes. Tommy R. took everything as usual. Great service. Price as expected. And the they fixed the irritating little door ding quickly and with very reasonable cost. Thanks! More
Tommy R. rivals the best of the best of Service Advisors! He has been our go to guy for our Range Rovers and Land Rovers service requirements for over 8 years. Communication is always on-point, easy to make He has been our go to guy for our Range Rovers and Land Rovers service requirements for over 8 years. Communication is always on-point, easy to make appointments, quick turn-around time, and quality of work from his techs are spot on! Cars always come back from service with a fresh wash... and good to go until the next service reqmt. Thanks Tommy! 5-Stars! — RP More
We love our Service Advisor Tommy and we know we are in good hands. He always gets us into service quickly and while our RR is being serviced he keeps us apprised the whole time. good hands. He always gets us into service quickly and while our RR is being serviced he keeps us apprised the whole time. More
My seventh vehicle with Rosenthal and well over a decade working with their Service representative, Thomas Rougeux. An outstanding, personable, proactive, and problem-solving individual! working with their Service representative, Thomas Rougeux. An outstanding, personable, proactive, and problem-solving individual! More
My new 2020 Land Rover Defender is afflicted with the usual new car glitches and as a result it's been in for service 4 - 5 times in two months. Ana Bejarano has been my service advisor from the first s usual new car glitches and as a result it's been in for service 4 - 5 times in two months. Ana Bejarano has been my service advisor from the first service and she's wonderful to work with. I never have to check with her more than once to get an update and she returns calls promptly (Which is pretty unusual in my experience). Ana is always patient and takes time to understand all the glitches that the car has so they can be taken care of the first time (parts permitting). Ana has always been cheerful and attentive and getting service appointments and loaners have never been a problem. I can't recommend her or the dealership enough. Thanks Ana, for making the new car issues easier to deal with! More
Best service every time. Kevin is very knowledgeable, honest and reliable. He responds to all my question quickly and explains thoroughly. He goes above and and beyond to make sure all his clients are honest and reliable. He responds to all my question quickly and explains thoroughly. He goes above and and beyond to make sure all his clients are well taken care of. Land Rover of Tysons better be sure to keep Kevin there for a long time. More
Excellent service! I had to schedule a same day appointment to get my vehicle checked because an indicator had come on. Scheduling the appointment was so easy. The check-in process was quick and appointment to get my vehicle checked because an indicator had come on. Scheduling the appointment was so easy. The check-in process was quick and simple. The overall time it took to get service done was very reasonable. The service advisor I worked with was very nice and he kept me informed about on the status of my vehicle while it was getting serviced. He thoroughly explained what the issue was and answered all of my questions. Very helpful! Will definitely return to this location for service! More