Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
199 Reviews of Jaguar Land Rover Tysons Corner - Service Center
My seventh vehicle with Rosenthal and well over a decade working with their Service representative, Thomas Rougeux. An outstanding, personable, proactive, and problem-solving individual! working with their Service representative, Thomas Rougeux. An outstanding, personable, proactive, and problem-solving individual! More
My new 2020 Land Rover Defender is afflicted with the usual new car glitches and as a result it's been in for service 4 - 5 times in two months. Ana Bejarano has been my service advisor from the first s usual new car glitches and as a result it's been in for service 4 - 5 times in two months. Ana Bejarano has been my service advisor from the first service and she's wonderful to work with. I never have to check with her more than once to get an update and she returns calls promptly (Which is pretty unusual in my experience). Ana is always patient and takes time to understand all the glitches that the car has so they can be taken care of the first time (parts permitting). Ana has always been cheerful and attentive and getting service appointments and loaners have never been a problem. I can't recommend her or the dealership enough. Thanks Ana, for making the new car issues easier to deal with! More
Best service every time. Kevin is very knowledgeable, honest and reliable. He responds to all my question quickly and explains thoroughly. He goes above and and beyond to make sure all his clients are honest and reliable. He responds to all my question quickly and explains thoroughly. He goes above and and beyond to make sure all his clients are well taken care of. Land Rover of Tysons better be sure to keep Kevin there for a long time. More
Excellent service! I had to schedule a same day appointment to get my vehicle checked because an indicator had come on. Scheduling the appointment was so easy. The check-in process was quick and appointment to get my vehicle checked because an indicator had come on. Scheduling the appointment was so easy. The check-in process was quick and simple. The overall time it took to get service done was very reasonable. The service advisor I worked with was very nice and he kept me informed about on the status of my vehicle while it was getting serviced. He thoroughly explained what the issue was and answered all of my questions. Very helpful! Will definitely return to this location for service! More
Kevin Dooley is the best service manager I know. He does work efficiently, always goes beyond my expectations, and is extremely kind. Kevin is so knowledgeable and honest. I truly couldn’t have asked for a work efficiently, always goes beyond my expectations, and is extremely kind. Kevin is so knowledgeable and honest. I truly couldn’t have asked for a better service advisor than Kevin!!! More
I just finished another service appointment with Kevin Dooley, and, as always, Kevin was great. I actually called to make the appointment the morning of and Kevin took care of me. He was very honest abo Dooley, and, as always, Kevin was great. I actually called to make the appointment the morning of and Kevin took care of me. He was very honest about what work I needed done. I would strongly recommend going to Kevin! More
Before working with Kevin Dooley, I hated having to take my car in for service. But, now I know my car is in great hands and will be kept informed on any updates. It’s always a great experience working w my car in for service. But, now I know my car is in great hands and will be kept informed on any updates. It’s always a great experience working with Kevin!! More
Amazing service for my vehicle. Always the fastest, most courteous, personal care. Kevin M Dooley at the dealership has taken care of me from day one of my service experience. Highly Recommend! courteous, personal care. Kevin M Dooley at the dealership has taken care of me from day one of my service experience. Highly Recommend! More
The best service every. I love this dealership for it top notch service great service. Will always return to this dealership for service new or used notch service great service. Will always return to this dealership for service new or used More
Kevin Dooley is and has always been our go to guy. He responds to all questions quickly, resolves any issues without delay, keeps our vehicles safe and maintenance hassle free. Kevin is the reason we cho responds to all questions quickly, resolves any issues without delay, keeps our vehicles safe and maintenance hassle free. Kevin is the reason we choose this dealership for all our service needs. Thank you!! More