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Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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223 Reviews of Jaguar Land Rover Tysons Corner - Service Center
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December 07, 2020
We are on our second generation of vehicles from Rosenthal because the service is always top quality. Kevin and the service is team is wonderful, he is a great communicator and we always know we wi Rosenthal because the service is always top quality. Kevin and the service is team is wonderful, he is a great communicator and we always know we will be taken care of fast and fair. I have recommended Rosenthal Jaguar Land Rover to my friends and will always feel good about doing so. More
by Matt Bronczek
Employees Worked With
Kevin Dooley
December 07, 2020
Service Center is very professional and super helpful! I texted Kevin Dooley on December 5th at 2pm regarding a tire that was leaking air. He got me in by 3pm and I was out with a brand new tire at 3:45pm t texted Kevin Dooley on December 5th at 2pm regarding a tire that was leaking air. He got me in by 3pm and I was out with a brand new tire at 3:45pm the same day! This is just one example of the responsiveness and flexibility this dealership has. Hats off to Kevin Dooley for being our guy over the past few years. He has been superb! More
by SunnySingh
Employees Worked With
Kevin Dooley
December 07, 2020
Tommy went above and beyond on a Sunday to help with diagnosing my Evoque’s malfunction, towing and scheduling the repair while traveling at Thanksgiving! diagnosing my Evoque’s malfunction, towing and scheduling the repair while traveling at Thanksgiving! More
by Jen
Employees Worked With
Thomas Rogueaux
December 06, 2020
I bought a 2017 Landrover Discovery HSE. The windshield was resealed in 2018 and was out of warranty when it began leaking again two years later. Ana B and Kevin M took great care of me when I droped the c was resealed in 2018 and was out of warranty when it began leaking again two years later. Ana B and Kevin M took great care of me when I droped the car off for service. You folks just made a life long customer out of me. My next purchase will be conducted at Rosenthal Land Rover for sure. More
by Alvin Tann
Employees Worked With
Ana B, Kevin M
December 04, 2020
Ana was an exceptional agent who went above and beyond to service all of our Land Rover vehicles. She was prompt and diligent fulfilling every request. We look forwarding to using her for future needs and we service all of our Land Rover vehicles. She was prompt and diligent fulfilling every request. We look forwarding to using her for future needs and we will recommend her to all our fellow Land Rover owners. Thank you Ana!! More
by A.miller1127
Employees Worked With
Ana
December 03, 2020
I brought a 2015 Range Evoque in June 2020. The service I received was fast, probably because I had a pre-approval, Mo was very efficient and thorough, He explained everything an answered every question. received was fast, probably because I had a pre-approval, Mo was very efficient and thorough, He explained everything an answered every question. I had to bring it back in because it stopped driving while I was driving. I took it in, spoke with the GM, he put me in the very capable hands of Ana! From start to finish Ana did was I needed her to do. Recently, I thought I was having the same issue and I had a leak. Well I took it in again, Ana worked her magic and here I am completely satisfied again. My truck is running perfectly! More
by tamica prue
Employees Worked With
Mohummad and Ana
December 02, 2020
Kevin is always professional and helpful. I appreciate his customer service and always recommend him. I always have a good experience with him and Rosenthal. his customer service and always recommend him. I always have a good experience with him and Rosenthal. More
by Rmcwilliams
Employees Worked With
Kevin Dooley
December 01, 2020
Michael Mancinho has a keen sense of the importance of great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to expla great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to explain a procedure and eased all fears. His unique mix of technical knowledge and customer service dedication would make Michael a valuable asset to any luxury automotive service organization. Please feel free to call the dealership directly if you need more details about experiences with Michael Mancinho of Rosenthal Jaguar, Tyson, Virginia. Onward, LG (Bethesda, Maryland) More
by Lindsay
Employees Worked With
Michael Mancinho, Rosenthal Jaguar Service Advisor
December 01, 2020
The staff was and always has been professional. Joe Simoules listens to my concerns and has always ensured to communicate with me on all repairs and coverage questions. Simoules listens to my concerns and has always ensured to communicate with me on all repairs and coverage questions. More
by dashawnboyd1
Employees Worked With
Joe Simoules
