Jaguar Land Rover Tysons Corner - Service Center

The last two times I took my vehicle in, it came out with another problem. In August the Fuel pump was replaced. The next day I put gas in, and it flowed like a waterfall underneath the entire car. On 11/1 another problem. In August the Fuel pump was replaced. The next day I put gas in, and it flowed like a waterfall underneath the entire car. On 11/11/20 I took it in to get the air conditioning checked. Compressor was replaced, the next day I was driving the car and the power steering went out and the car drifted to the side, then all the lights came on and it was inoperable. Luckily I had been driving at 5:45 in the morning so there was no traffic on the road. They fixed the belt. I waited two days to get my car back, and when I got home, the mechanics had left the engine cover in the back seat, the battery cover just sitting on top of the engine, and dirt all over the drivers door. Very displeased with the mechanics. Service Advisor Tommy was very nice, but the other gentleman service advisor was beyond rude when I called stranded on the side of the road due to their negligence. More

Kevin Dooley is the best service manager we have ever experienced! Thoughtful, kind, reliable and honest. What more could you ask for? He’s the best! experienced! Thoughtful, kind, reliable and honest. What more could you ask for? He’s the best! More

Great experience! Helpful and efficient service advisor. In and out very quickly, with my issues fully resolved. Very much appreciated the COVID precautions, including sanitizing the vehicle and plenty of In and out very quickly, with my issues fully resolved. Very much appreciated the COVID precautions, including sanitizing the vehicle and plenty of spacing in the waiting area. More

Talk about concierge, top of the line service. On a text-base relationship, always available 24/7, and simply on his game at all times. I don’t know how my car functions with him! text-base relationship, always available 24/7, and simply on his game at all times. I don’t know how my car functions with him! More

Kevin Dooley is the consummate service advisor - straightforward, thorough, fair, and a pleasure to know. I feel confident that my vehicle will stay in great shape for many years to come. Thanks s straightforward, thorough, fair, and a pleasure to know. I feel confident that my vehicle will stay in great shape for many years to come. Thanks so much, Kevin! More

Kevin Dooley is professional and always accommodates my needs when scheduling an appointment. I travel back to Virginia from New Jersey for service because it is superior to any dealership in New Jersey. needs when scheduling an appointment. I travel back to Virginia from New Jersey for service because it is superior to any dealership in New Jersey. More

I LOVE ANNA! SHE'S THE BEST and I really appreciate the time she put into helping with getting my issues fixed on my vehicle!!! BRAVO! time she put into helping with getting my issues fixed on my vehicle!!! BRAVO! More

2016 Range Rover needed its 48k service as well as rear brakes. Tommy R. took everything as usual. Great service. Price as expected. And the they fixed the irritating little door ding quickly and with ver brakes. Tommy R. took everything as usual. Great service. Price as expected. And the they fixed the irritating little door ding quickly and with very reasonable cost. Thanks! More

Tommy R. rivals the best of the best of Service Advisors! He has been our go to guy for our Range Rovers and Land Rovers service requirements for over 8 years. Communication is always on-point, easy to make He has been our go to guy for our Range Rovers and Land Rovers service requirements for over 8 years. Communication is always on-point, easy to make appointments, quick turn-around time, and quality of work from his techs are spot on! Cars always come back from service with a fresh wash... and good to go until the next service reqmt. Thanks Tommy! 5-Stars! — RP More

We love our Service Advisor Tommy and we know we are in good hands. He always gets us into service quickly and while our RR is being serviced he keeps us apprised the whole time. good hands. He always gets us into service quickly and while our RR is being serviced he keeps us apprised the whole time. More