Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
199 Reviews of Jaguar Land Rover Tysons Corner - Service Center
Ana was an exceptional agent who went above and beyond to service all of our Land Rover vehicles. She was prompt and diligent fulfilling every request. We look forwarding to using her for future needs and we service all of our Land Rover vehicles. She was prompt and diligent fulfilling every request. We look forwarding to using her for future needs and we will recommend her to all our fellow Land Rover owners. Thank you Ana!! More
I brought a 2015 Range Evoque in June 2020. The service I received was fast, probably because I had a pre-approval, Mo was very efficient and thorough, He explained everything an answered every question. received was fast, probably because I had a pre-approval, Mo was very efficient and thorough, He explained everything an answered every question. I had to bring it back in because it stopped driving while I was driving. I took it in, spoke with the GM, he put me in the very capable hands of Ana! From start to finish Ana did was I needed her to do. Recently, I thought I was having the same issue and I had a leak. Well I took it in again, Ana worked her magic and here I am completely satisfied again. My truck is running perfectly! More
Kevin is always professional and helpful. I appreciate his customer service and always recommend him. I always have a good experience with him and Rosenthal. his customer service and always recommend him. I always have a good experience with him and Rosenthal. More
Michael Mancinho has a keen sense of the importance of great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to expla great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to explain a procedure and eased all fears. His unique mix of technical knowledge and customer service dedication would make Michael a valuable asset to any luxury automotive service organization. Please feel free to call the dealership directly if you need more details about experiences with Michael Mancinho of Rosenthal Jaguar, Tyson, Virginia. Onward, LG (Bethesda, Maryland) More
The staff was and always has been professional. Joe Simoules listens to my concerns and has always ensured to communicate with me on all repairs and coverage questions. Simoules listens to my concerns and has always ensured to communicate with me on all repairs and coverage questions. More
My son's beloved 1997 Jaquar was filled with water when the garage of my Georgetown Condo building was flooded due to a HUGE water main break last month. Everyone I talked to said, forget it the car was a the garage of my Georgetown Condo building was flooded due to a HUGE water main break last month. Everyone I talked to said, forget it the car was a loss. Until I talked to Joe Simoules at Rosental Jaquar. He did not make any promises but said he would do his best to save the car. And, he did. He SAVED the car! I couldn't beleive it! Joe achieved what everyone else said was impossible. Thanks Joe for going above and beyond to help us out. You are a great guy. More
Michael Manchino was excellent, he went over & above to satisfy my needs. Very attentive & detailed information about my FPace. I appreciate Michael & will be coming back for all needs due to his great ser satisfy my needs. Very attentive & detailed information about my FPace. I appreciate Michael & will be coming back for all needs due to his great service More
Mike is one of the best service advisors I have worked with. He communicates very well and always gets my car fixed quickly and makes sure it’s cleaned very well. Thanks mike for all of your help. with. He communicates very well and always gets my car fixed quickly and makes sure it’s cleaned very well. Thanks mike for all of your help. More
Big shout out to Ana B. from the customer care team who kept me in the loop via text during the long wait for my back ordered part. So helpful to know that it was in process--and so helpful to be able to kept me in the loop via text during the long wait for my back ordered part. So helpful to know that it was in process--and so helpful to be able to hang onto the LR Sport loaner during the entire period! More