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Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.4
223 Reviews

223 Reviews of Jaguar Land Rover Tysons Corner - Service Center

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February 01, 2025

Excellent service! Took great care of my car. Look forward to dealing with them again in the future. More

by Michael Adcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jaguar Land Rover Tysons Corner responded

We’re thrilled to hear you had a great experience with our service team! We look forward to assisting you again.

December 24, 2024

The service department showed poor communications, even after multiple promises that they would provide updates and responses to my questions. It is now 3 weeks since my appointment and neither service no More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milena Argueta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

We are sorry to hear about your experience with us and sincerely apologize for any issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.

December 19, 2024

Alex is such an empathetic and friendly representative. I appreciate the team there understanding my needs and being so accommodating. More

by Erich.hosbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

Thank you for recognizing Alex! We’re lucky to have such a dedicated team member on board.

December 17, 2024

Excellent service leadership by Jennifer. Also very appreciative of valet service to home. Failure is the automated update, which is not updating and drains the battery. More

by SirKz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

Thank you for your kind words! We take pride in providing top-notch service, and it’s fantastic to hear you had such a great experience.

December 11, 2024

Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the More

by SSDISENGAGED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your review! It’s great to know that our service team provided the quality care you deserve.

December 10, 2024

The service department team is professional and welcoming when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time ne More

by david.folcomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

We’re so happy to hear that your service visit went smoothly! Your satisfaction is our top priority.

December 05, 2024

I have been a customer at Rosenthal Jaguar for 20 years. I can’t imagine driving another brand! More

by lost_bend_6r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges Morkos
Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

We appreciate your positive feedback! Our team is dedicated to top-notch service, and we’re happy to hear you had a great experience.

December 02, 2024

My associate Gerges was fantastic. He explained everything and got me all situated relatively quickly. More

by fubar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
Dec 04, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your 5-star rating and kind words! Knowing you had a positive experience with us makes all the difference. We’re always here to help with anything you need!

November 11, 2024

GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and for letting us assist you! We’re excited to continue serving you in the future.

November 11, 2024

Great customer service from the beginning. Car was done exactly when they said it was More

by Stokey2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your positive feedback! It’s our pleasure to serve you, and we’re here for anything you need.

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