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Jaguar Land Rover Tysons Corner
Vienna, VA
907 Reviews
It is our sincere pleasure to welcome you to Jaguar Land Rover Tysons Corner, consistently the number one volume dealer in sales and service in the Metropolitan Washington D.C. area! Our dealership is focused on delivering the ultimate customer experience to all of our customers and consistently scores above the national average for customer satisfaction in both sales and service. For the past several years, we have been recipients of the Pride of Jaguar Award and the Land Rover Pinnacle Award, the two most prestigious awards given by the manufacturer. This annual award is given to the top 12 Jaguar and Land Rover dealers nationwide, based on the highest customer satisfaction ratings and top volume performers. We are one of the only dealerships to have won BOTH of these awards consecutively. Our management staff has over 100 years of automotive experience collectively and are 100% certified by the manufacturer. And, with recent improvements to our facility, we're now one of the most exclusive state-of-the-art facilities in the area, with the most convenient hours for sales and service, open seven days a week.
Since Jaguar Land Rover Tysons Corner is one of the area's the largest volume dealership, we stock the most Jaguar models: XF, XJ, Vanden Plas, XK, and F-Type, as well as Land Rover models: LR4, LR2, Autobiography, Range Rover Sport, Range Rover, & Evoque in the area. We also have the most luxury diversified inventory of pre-owned Jaguars and other luxury brands, mostly one owner with clean Carfax.
Rosenthal Corporate Mission Statement: To make it easy for our customers to buy a quality product at a fair price from people devoted to quality service
We serve all of Northern Virginia (VA), including Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Arlington, Virginia; Alexandria, Virginia; Vienna, Virginia; Dunn Loring, Virginia; Reston, Virginia; Leesburg, Virginia; Springfield, Virginia and all of Washington, D.C.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 907 reviews
January 04, 2016
best of the best dealer ! Jerome is the best car sales person I have ever worked with. Best of the best sales experience - i would follow Jerome to any dealership to buy a c Jerome is the best car sales person I have ever worked with. Best of the best sales experience - i would follow Jerome to any dealership to buy a car More
by landrover
Employees Worked With
Jerome
January 02, 2016
Great first time LR buying experience!! Overall a great experience...Thanks Reda!! As first time Land Rover buyer, I had a lot of questions, Reda took time to ensure all questions were satis Overall a great experience...Thanks Reda!! As first time Land Rover buyer, I had a lot of questions, Reda took time to ensure all questions were satisfactorily addressed and gave me the comfort. The leasing process over the busy holiday time for my Discovery Sport was handled extremely well...everything worked as promised and planned. The Rosenthal Jaguar Land Rover has a great team...I highly recommend them to everyone. More
by SV
Employees Worked With
Reda Habati
December 30, 2015
Excellent Experience I had a great experience with Gavin Kassiri leasing a new Discovery Sport. Gavin was very helpful throughout the process and was able to get me a grea I had a great experience with Gavin Kassiri leasing a new Discovery Sport. Gavin was very helpful throughout the process and was able to get me a great deal. I wouldn't have got this car if it wasn't for Gavin. I definitely recommend him. More
by Ehsan Es
Employees Worked With
Gavin Kassiri
December 28, 2015
Do Not Recommend Service During August 2015, my 2008 Range Rover Supercharged was suddenly going into 'limp mode' (wouldn't get out of 3rd gear) periodically when I would trav During August 2015, my 2008 Range Rover Supercharged was suddenly going into 'limp mode' (wouldn't get out of 3rd gear) periodically when I would travel at higher speeds. The easy solution was to turn the car off and turn it back on and the problem would go away . . . for a while. I took my Range Rover to be serviced at Rosenthal Land Rover Tysons Corner, where I bought the vehicle new. Their diagnosis was that the rear differential motor needed to be replaced. Rosenthal also included other related and unrelated suggested repairs (new tires, new brakes, alignment, 90K mile service) for a total of $6,000! Given that my vehicle was no longer on warranty and sticker shock of $6K for a car with less than 45,000 miles, I would seek a second opinion that the rear differential motor was the problem. The rear differential showed no leaking, oil was full and the sound of the rear differential motor seemed fine. Rosenthal returned my car to me but in the meantime fixed a Land Rover recall issue - which I never authorized - and charged me $148.66. We raised our concerns to the corporate office at Jaguar Land Rover North America, LLC, given my vehicle had less than 45K miles, that I've been a loyal Range Rover owner for over 10 years and had never experienced any mechanical problems before. Land Rover is in the business of making money, so that didn't get me anywhere except added frustration. I then took my vehicle to a well respected Land Rover specialist, who works solely on Land Rovers. They looked at the rear differential motor and agreed it was in tact. Instead they discovered that the Rear Differential Control Module (RDCM) was fried and needed to be replaced.By replacing the RDCM, this exposed the root cause problem: my vehicle was emitting diagnostic trouble codes (DTCs) of P0729, P0730, P0734 and P0735. These DTCs were documented in Land Rover Technical Service Bulletin (TSB) #LTB00514 from Jan 17, 2013 as an indication that internal lead free stator bush wear causing loss of pressure on E clutch. The net? Either repairing the unit or replacing the ZF 6HP Automatic Transmission. I chose the latter and the vehicle now runs fine. The folks at the repair shop were awesome: unlike many other service centers they were transparent, they kept me updated throughout the process and treated the car as if it were their own. They used Eriksson Industries that specialize and are authorized in building ZF transmissions which kept my costs at minimum and came with a two-year warranty that is transferrable which is important since I plan to sell my Range Rover and purchase a new vehicle. If you have a Land Rover that is not on warranty and potentially needs service, I would strongly not taking your car to a Land Rover Dealer, and finding a reputable shop like we did! More
by boolandrover
Employees Worked With
Kevin Dooley, and others
December 26, 2015
Great Experience with Gavin! My experience was pleasant from the moment Gavin greeted us to the time I waived good-bye in my 2016 Ranger Rover Sport! Two thumbs Up! My experience was pleasant from the moment Gavin greeted us to the time I waived good-bye in my 2016 Ranger Rover Sport! Two thumbs Up! More
by Chereace
Employees Worked With
Gavin Kassiri
December 23, 2015
Very positive I was looking for a certified pre-owned Range Rover and started my search on line. Rosenthal had a good selection but did not have the exact match in I was looking for a certified pre-owned Range Rover and started my search on line. Rosenthal had a good selection but did not have the exact match in stock. I met with a my sales rep, Reda Habati, and he worked with me to locate the car I was looking for, brought it to VA, and completed the certification. The car was in perfect condition and was exactly what I was looking for. The entire experience was very positive. More
by Tiffany W
Employees Worked With
Reda Habati,
December 18, 2015
Julianna Reckendorf -- Hire 40 people just like her Julianna is the most professional, responsive, and hard-working LR associate I have ever come in contact with. Her customer service is second to none. Julianna is the most professional, responsive, and hard-working LR associate I have ever come in contact with. Her customer service is second to none. She has earned my business for as long as I remain stationed in the local area (I live almost 2 hours from the dealership and her incredible customer service STILL brought me to LR Tysons). Thank you, Julianna. You took great care of me and your efforts could not have reflected more positively on LR Tysons. More
by GuamJoe
Employees Worked With
Julianna Reckendorf, Joe Langsdale, and Finance Manager (I'm sorry I don't recall his name -- helped me with Warranty purchase)
December 17, 2015
Satisfaction I have had an excellent experience with the dealership in my numerous transactions with buying and trading card. I especially would like the highlight I have had an excellent experience with the dealership in my numerous transactions with buying and trading card. I especially would like the highlight Galvin who made my many transactions pleasurable - he is awesome and a true professional!!! More
by Chief
Employees Worked With
Galvin!!! My man!!
December 15, 2015
In and out fast Jerome was extremely instrumental in making our purchase experience smooth and headache free from us understanding the product features to narrowing d Jerome was extremely instrumental in making our purchase experience smooth and headache free from us understanding the product features to narrowing down the choices, making the final pick and fitting in the budget. He is patient, calm and resourceful. Would absolutely recommend him to friends. More
by TN56
Employees Worked With
Jerome Cabbagestalk
December 14, 2015
Double the effort! We have worked with Jerome for over 20 years when buying vehicles. Jerome always puts double the effort in either finding what we want or making sure We have worked with Jerome for over 20 years when buying vehicles. Jerome always puts double the effort in either finding what we want or making sure what we ordered is correct and satisfactory. If there is an issue, Jerome and Rosenthal have been professional with our dealings. Jerome and Rosenthal have made the car buying experience as hassle free as possible. More
by lynnek
Employees Worked With
Jerome Cabbagestalk
