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Jaguar Land Rover Tysons Corner
Vienna, VA
932 Reviews
It is our sincere pleasure to welcome you to Jaguar Land Rover Tysons Corner, consistently the number one volume dealer in sales and service in the Metropolitan Washington D.C. area! Our dealership is focused on delivering the ultimate customer experience to all of our customers and consistently scores above the national average for customer satisfaction in both sales and service. For the past several years, we have been recipients of the Pride of Jaguar Award and the Land Rover Pinnacle Award, the two most prestigious awards given by the manufacturer. This annual award is given to the top 12 Jaguar and Land Rover dealers nationwide, based on the highest customer satisfaction ratings and top volume performers. We are one of the only dealerships to have won BOTH of these awards consecutively. Our management staff has over 100 years of automotive experience collectively and are 100% certified by the manufacturer. And, with recent improvements to our facility, we're now one of the most exclusive state-of-the-art facilities in the area, with the most convenient hours for sales and service, open seven days a week.
Since Jaguar Land Rover Tysons Corner is one of the area's the largest volume dealership, we stock the most Jaguar models: XF, XJ, Vanden Plas, XK, and F-Type, as well as Land Rover models: LR4, LR2, Autobiography, Range Rover Sport, Range Rover, & Evoque in the area. We also have the most luxury diversified inventory of pre-owned Jaguars and other luxury brands, mostly one owner with clean Carfax.
Rosenthal Corporate Mission Statement: To make it easy for our customers to buy a quality product at a fair price from people devoted to quality service
We serve all of Northern Virginia (VA), including Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Arlington, Virginia; Alexandria, Virginia; Vienna, Virginia; Dunn Loring, Virginia; Reston, Virginia; Leesburg, Virginia; Springfield, Virginia and all of Washington, D.C.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 932 reviews
June 29, 2024
Bad customer service. They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back. They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back. More
by A
March 11, 2024
It always be very clean and customer service is very pleasant and service is great. pleasant and service is great. More
by darrenp57
Employees Worked With
February 15, 2024
Albert made my out of state purchase a breeze! He was very friendly and helpful with the entire process. He was very friendly and helpful with the entire process. More
by Lori.price63
February 08, 2024
Good service, great advisors. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. More
by Shawnaf25
January 31, 2024
Amazing service. Very efficient staff. Alex was super professional and yet very friendly. Got my car back in 2 hours fully cleaned and car washed 👍 Very efficient staff. Alex was super professional and yet very friendly. Got my car back in 2 hours fully cleaned and car washed 👍 More
by hansa
Employees Worked With
January 31, 2024
I received good service at this location, I recommend everyone to go here for their services. everyone to go here for their services. More
by AAbdoun50
Employees Worked With
January 22, 2024
Just a great dealership with excellent customer service, I have been satisfied every time that I've visited. I have been satisfied every time that I've visited. More
by gray101257
Employees Worked With
January 19, 2024
The ice broke the wiper blades and the dealership replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a very friendly staff. Steve, Kevin, Tommy, Alex, and Nacir were all very cordial and friendly. Mike in the shop also noticed that the inspections are almost expired and they are going to have it done next week. I Would definitely recommend them! More
by SSDISENGAGED
Employees Worked With
January 09, 2024
I purchased a certified 2021 Jaguar in Ft Lauderdale and had it delivered to my residence in VA. Upon delivery I noticed several issues and contacted the GM in Ft Lauderdale. She reached out to Mr. Miller i had it delivered to my residence in VA. Upon delivery I noticed several issues and contacted the GM in Ft Lauderdale. She reached out to Mr. Miller in service and set an appointment for me. I reached out via phone to speak with him about the appointment and he was extremely crass and rude. He was so nasty, after we ended the call I immediately dialed all other Jaguars in the area to see if someone could fit me in for service. I was so upset I called Mr. Miller back and asked him why he had such a gruff attitude with me. He replied he was busy as it is the end of the year and wasn't meaning to be rude. I brought my Jaguar in and this service department had the vehicle for 4 days. When I arrived to pick up the vehicle, two of my main concerns weren't addressed. The service advisor was so rude, more rude than Mr. Miller. She ended up handing my key and telling me the issues were “in my head and I could take the car elsewhere and maybe they can find an issue”. WOW! I left and my two major issues are still issues. The lack of customer service and lack of communication skills presented by both members of your service team has left a horrible taste in my mouth. Between the issues from my purchase and the issues at your service department, I am ready to run back to Mercedes as I always have owned new Mercedes. I have had several vintage Jaguar’s in the past and we thought we would give jaguar newer cars a try-thought we would purchase this SUV, drive it for a year and then, if we liked Jaguar, we would trade it in for a new and larger model, locally. As of now, I wouldn’t step foot back into this dealership, even if they offered me a new Jaguar for free! More
by Manhattanmatthew@gmail.com
January 08, 2024
Knowledeable. Courteous, both service personnel Mele and Thomas. Gave options, solutions to resolve my problems Courteous, both service personnel Mele and Thomas. Gave options, solutions to resolve my problems More
by ebossart
