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Jaguar Land Rover Tysons Corner
Vienna, VA
936 Reviews
It is our sincere pleasure to welcome you to Jaguar Land Rover Tysons Corner, consistently the number one volume dealer in sales and service in the Metropolitan Washington D.C. area! Our dealership is focused on delivering the ultimate customer experience to all of our customers and consistently scores above the national average for customer satisfaction in both sales and service. For the past several years, we have been recipients of the Pride of Jaguar Award and the Land Rover Pinnacle Award, the two most prestigious awards given by the manufacturer. This annual award is given to the top 12 Jaguar and Land Rover dealers nationwide, based on the highest customer satisfaction ratings and top volume performers. We are one of the only dealerships to have won BOTH of these awards consecutively. Our management staff has over 100 years of automotive experience collectively and are 100% certified by the manufacturer. And, with recent improvements to our facility, we're now one of the most exclusive state-of-the-art facilities in the area, with the most convenient hours for sales and service, open seven days a week.
Since Jaguar Land Rover Tysons Corner is one of the area's the largest volume dealership, we stock the most Jaguar models: XF, XJ, Vanden Plas, XK, and F-Type, as well as Land Rover models: LR4, LR2, Autobiography, Range Rover Sport, Range Rover, & Evoque in the area. We also have the most luxury diversified inventory of pre-owned Jaguars and other luxury brands, mostly one owner with clean Carfax.
Rosenthal Corporate Mission Statement: To make it easy for our customers to buy a quality product at a fair price from people devoted to quality service
We serve all of Northern Virginia (VA), including Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Arlington, Virginia; Alexandria, Virginia; Vienna, Virginia; Dunn Loring, Virginia; Reston, Virginia; Leesburg, Virginia; Springfield, Virginia and all of Washington, D.C.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 936 reviews
January 28, 2018
Excellent Sales Service & Great Facility We were fortunate to meet Jerome Cabbagestalk in the outdoor parking lot when we arrived, hoping to see one specific Jaguar we saw online. He immediat We were fortunate to meet Jerome Cabbagestalk in the outdoor parking lot when we arrived, hoping to see one specific Jaguar we saw online. He immediately said he'd find the keys and pull it around, took copies of our driver's licenses, and we were off and running, sitting in the vehicle, being shown its many features. We had 2 toddlers with us and he was very gracious about taking me and my husband, one at a time for a test drive while the other stayed with the kids. He didn't try to up-sell us on any other cars and made the process as efficient as possible. We would definitely recommend this dealership! More
by julesofny
Employees Worked With
Jerome Cabbagestalk
January 22, 2018
Our expirence at Rosenthal was amazing! Gavin Kassiri was amazing and so friendly! Even though we came right before closing he was still super helpful and stayed the whole time with us. I’ve Gavin Kassiri was amazing and so friendly! Even though we came right before closing he was still super helpful and stayed the whole time with us. I’ve been to dealerships before where they are upset you came so late not Gavin. The financial team was awesome as well. More
by Emilyjane816
Employees Worked With
Gavin Kassiri
January 22, 2018
Fantastic and Easy KZ Zangeneh was a wonderful and easy person to work with ! Very friendly and made the whole experience great! We would highly recommend him and the d KZ Zangeneh was a wonderful and easy person to work with ! Very friendly and made the whole experience great! We would highly recommend him and the dealership More
by steph/dave
Employees Worked With
KZ Zangeneh
January 15, 2018
Great experience! I recently leased a 2017 Range Rover Sport from Gavin Kassiri and every experience from start to finish was professional and easy. He went out of his I recently leased a 2017 Range Rover Sport from Gavin Kassiri and every experience from start to finish was professional and easy. He went out of his way to find me the right car and give me the highest level of service. Would highly recommend! Thank you Rosenthal JLR! More
by Happy Customer
Employees Worked With
Gavin Kassiri
January 08, 2018
Great experience! I recently bought a 2017 Discovery from Rosenthal JLR, and I have nothing but great things to say about the experience. James Duncan helped me find th I recently bought a 2017 Discovery from Rosenthal JLR, and I have nothing but great things to say about the experience. James Duncan helped me find the perfect car that matched all of my preferences, and worked with me to settle on a good deal. All of my interactions with James, and others at this dealership, were straightforward and friendly, and I never felt any of the pushy sales behavior often experienced at other dealers. I have every intention of buying my next car here as well, and I would recommend this dealership (and James in particular) to anyone looking for a new Jaguar/Land Rover. More
by KH17
Employees Worked With
James Duncan
January 08, 2018
transmission failed in less than 4,000 miles I basically donated 8k to this group after purchasing a vehicle meant to give my son a good start in his professional career upon College graduation. I basically donated 8k to this group after purchasing a vehicle meant to give my son a good start in his professional career upon College graduation. Transmission failed before the first oil change was due! 4 months and 3500 miles later and I couldn’t even get a call back from the service department or my sales rep. I should have seen this coming at the beginning of the transaction, as the service department supposedly went over the car and changed rear brakes and a glazed headlight, but failed to discover that the front rotors were seriously warped. I discovered how bad the rotors were on the 30 mile highway trip home. They had to send a driver to pick it up and change out the rotors and pads. Mistake of mine to trust these guys, however despite the lost money, I am more disappointed that no one in the organization felt that returning a phone call as promised was warranted. More
by G Ringgold
Employees Worked With
James Duncan and Mo
January 06, 2018
Impressive Sales Experience Augie Borges is one of the best when it comes to listening to his customers and delivering. He knows his cars well and does an excellent job of expla Augie Borges is one of the best when it comes to listening to his customers and delivering. He knows his cars well and does an excellent job of explaining all the various options and the capabilities of the cars. He is a pleasure to work with. More
by tiger lily
Employees Worked With
Augie Borges
January 06, 2018
World Class Customer Service - thanks Reda! I came to Rosenthal Jaguar Land Rover dealership and was greeted by Reda. He went above and beyond answering questions I had and helped me get exact I came to Rosenthal Jaguar Land Rover dealership and was greeted by Reda. He went above and beyond answering questions I had and helped me get exactly the car I was looking within the strict budget i gave him. Reda is very friendly and even was nice enough to help me touch up some scratches on my old leased car so I didn't get charged when returning it. I will be definitely be returning to this dealership for all my needs and also recommend this dealership for purchasing your Jaguar or Land Rover . Thank you again Reda and the dealership for having such friendly and knowledgeable associates!! -Kay More
by Kay
Employees Worked With
Reda
January 04, 2018
Kevin dooly I love to come to Rosenthal Jaguar in Vienna. Tom is always nice and the staff are super helpful, until this morning when I met Kevin Dooly. My 2016 I love to come to Rosenthal Jaguar in Vienna. Tom is always nice and the staff are super helpful, until this morning when I met Kevin Dooly. My 2016 Range Rover was leaking snow and rain from the windshield, and I got up at 7am to drive from Maryland. Kevin approached me in a very rude manner and when I told him the reason I was there he said: “Well, we have other emergencies like you so go home and make an appointment”. I have never experienced such a rude person at Rosenthal and it was very disappointing. More
by Kat
Employees Worked With
Kevin dooly
January 04, 2018
Expensive trial and error service experience. My older XJS had issues that this dealer made worse and very expensive by not telling me that the service staff had insufficient knowledge of how to u My older XJS had issues that this dealer made worse and very expensive by not telling me that the service staff had insufficient knowledge of how to understand and diagnose the problems of an older jaguar. On numerous occasions I would be told that the car was ready, then find the same or another engine related problem when I started to drive home. Whatever they did made things worse. This included, but was not limited to, severe and dangerous engine racing which required me to apply mighty pressure to stop the car, and severe and dangerous (dead spot) hesitation/stalling when accelerating from a stop. Over more than a month I was started on a trend of "let's try one more thing" that amounted to $4,500! Eventually one of the advisory staff told me..."look, these guys know how to read the electronics of newer cars on their diagnostic machines, but are clueless with "real" engine mechanics." In frustration I finally took the car to a foreign car repair shop in Alexandria, and they read the older electronics via bridle hook up to the engine and fixed the racing and hesitation/stall problems in one day for $150.00!! After so much frustration I was thrilled. If I had only gone there when the Rosenthal dealership issues had started to surface! BIG mistake of not correctly reading the situation on my part. Also, rental is only covered for 2 days if the car wasn't purchased from them...so add that inconvenience to my horror story. NEVER EVER take any car resembling vintage to this dealer. More
by DENNISB
Employees Worked With
YU-JEN LEE, AND BEAVER HO
