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Jaguar Land Rover Tysons Corner
Vienna, VA
935 Reviews
It is our sincere pleasure to welcome you to Jaguar Land Rover Tysons Corner, consistently the number one volume dealer in sales and service in the Metropolitan Washington D.C. area! Our dealership is focused on delivering the ultimate customer experience to all of our customers and consistently scores above the national average for customer satisfaction in both sales and service. For the past several years, we have been recipients of the Pride of Jaguar Award and the Land Rover Pinnacle Award, the two most prestigious awards given by the manufacturer. This annual award is given to the top 12 Jaguar and Land Rover dealers nationwide, based on the highest customer satisfaction ratings and top volume performers. We are one of the only dealerships to have won BOTH of these awards consecutively. Our management staff has over 100 years of automotive experience collectively and are 100% certified by the manufacturer. And, with recent improvements to our facility, we're now one of the most exclusive state-of-the-art facilities in the area, with the most convenient hours for sales and service, open seven days a week.
Since Jaguar Land Rover Tysons Corner is one of the area's the largest volume dealership, we stock the most Jaguar models: XF, XJ, Vanden Plas, XK, and F-Type, as well as Land Rover models: LR4, LR2, Autobiography, Range Rover Sport, Range Rover, & Evoque in the area. We also have the most luxury diversified inventory of pre-owned Jaguars and other luxury brands, mostly one owner with clean Carfax.
Rosenthal Corporate Mission Statement: To make it easy for our customers to buy a quality product at a fair price from people devoted to quality service
We serve all of Northern Virginia (VA), including Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Arlington, Virginia; Alexandria, Virginia; Vienna, Virginia; Dunn Loring, Virginia; Reston, Virginia; Leesburg, Virginia; Springfield, Virginia and all of Washington, D.C.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 935 reviews
September 12, 2020
Kevin Dooley is an amazing service advisor. He always has a great attitude and he only looks for solutions and how he can help you. I love that. He is the best service advisor I have ever experienced. I will a great attitude and he only looks for solutions and how he can help you. I love that. He is the best service advisor I have ever experienced. I will continue to buy from this dealership because of him. More
by Chris R
Employees Worked With
Kevin Dooley
September 08, 2020
Before writing this review, I have read a few of the most wonderful customer service experiences from other folks. And, being a person whom use to do sales, it really bothers me to even write this complaint. wonderful customer service experiences from other folks. And, being a person whom use to do sales, it really bothers me to even write this complaint. Yesterday, September 6, 2020, I sent a message to the above named dealership through the Carfax website, expressing interest in the 2011 Mercedes Benz GL450 listed in their inventory. I received a text from Andy Moshrefi, Sales Guide, asking for permission to text. I responded with a "Yes" to confirm. Afterwards, he asked if I were able to stop by to see the vehicle that day. Because the dealership is located 50 minutes away, I asked if he could give me a real-time view of the vehicle by phone. Andy immediately called me and explained to me that the vehicle was in great condition, and that I would not be disappointed. I believed him, not just because he told me that the vehicle was in great condidtion, but because he mentioned that the dealership do not trade in bad vehicles. Therefore, I told him that I would visit the dealership that day. I met with Andy and he showed me the vehicle, and yes, I was not disappointed. From there, I had given him a deposit to hold the vehicle for me until my husband and I came in the day after to close the deal. Andy mentioned that was all I had to do to hold it until. September 7, 2020, throughout the day, I have kept in contact with Andy telling him and walking him through my every move. I absolutely did not want him to think that I was wasting his time. At 1:36 pm, Andy texted me asking if I was planning to come in today. I called him at 1:47 pm explaining to him that I would be on my way after selling my vehicle to Carmax. Andy then told me to just bring in the appraisal, they would gladly give me what Carmax offered for my vehicle. Therefore, I said, "Great, I'll be on my way." Unfortunately, within the 50 minutes that it took me to commute from home to the dealership, the vehicle was sold. I absolutely don't understand why I was not contacted about the transaction, or even contacted within route by someone, anyone, telling me not to bother about coming in. I have been very mindful from the beginning up until my arrival. I am hurt that I have dragged my child with me whom is, by the way, a child with special needs, to this dealership during this global pandemic. I left Rosenthal Jaguar very very disappointed, disrespected and embarrassed. All I needed was a phone call, a minute out of an hour from someone telling me to return home because the vehicle was sold. Instead, Andy, along with the manager, believe that because there wasn't a credit application filed online, my deposit was a waste of time. I asked, then why take my deposit? After conveying my frustration to them both about something so simple as "Due diligence", they both walked away without an apology. What a disrespectful experience. It's like I just didn't matter. More
by Disrespected
Employees Worked With
Andy Moshrefi
September 07, 2020
The ONLY dealership I would take my car in for service is at Rosenthal because of Kevin Dooley! He is very professional, informative and patient. I’ve always had a great experience with him and the whole tea at Rosenthal because of Kevin Dooley! He is very professional, informative and patient. I’ve always had a great experience with him and the whole team at Rosenthal. Hands down one of the best dealership there is! More
by The Maltez
Employees Worked With
Kevin Dooley
September 04, 2020
I got a 2020 Jaguar F-PACE SVR from this dealership. Great experience! The sales consultant Mr. Hammad Arshad did an excellent job of making sure that I get the best deal on the vehicle I had my eyes se Great experience! The sales consultant Mr. Hammad Arshad did an excellent job of making sure that I get the best deal on the vehicle I had my eyes set upon. Very courteous and friendly in explaining all the pros and cons of the vehicle I chose and coordinated the final deal with his financial department. I highly recommend the dealer ship and the sales consultant Mr. Hammad if you are looking for a highly satisfying car buying experience! More
by azra
Employees Worked With
Hammad Arshad
September 03, 2020
Kevin Dooley and the entire Rosenthal team are one of the main reasons we continue to purchase Land Rovers. Absolutely the best service providers and dealership we've ever worked with. Professional, knowle main reasons we continue to purchase Land Rovers. Absolutely the best service providers and dealership we've ever worked with. Professional, knowledgeable and a pleasure to work with at ever turn. More
by cmasters
Employees Worked With
Kevin Dooley
August 31, 2020
Andy has been fantastic , easy , helpful , friendly & very Jaguar savy . He was very patient and made the whole experience extremely painless. I would work him next time with no doubt ! Thanks making my very Jaguar savy . He was very patient and made the whole experience extremely painless. I would work him next time with no doubt ! Thanks making my car shopping so pleasant More
by Shervin.emadian
Employees Worked With
Andy Moshrefi
August 31, 2020
HammadHe was one of the MOST Knowledgeable, Hammad He was one of the MOST Knowledgeable, professional, and courteous salesman I’ve worked with in vehicle purchasing. I have owned Mercedes, L Hammad He was one of the MOST Knowledgeable, professional, and courteous salesman I’ve worked with in vehicle purchasing. I have owned Mercedes, Lexus, BMW, Audi and etc. Please acknowledge his skill sets. Yolanda H-R More
by yhendricksroach
Employees Worked With
Hammad Arshad
August 28, 2020
This is my 7th Land Rover and the experience I had at this dealership was incredible. Andy Moshrefi was amazing as usual. I have known him for many years and he is a rock star. Efficient, caring, not pus this dealership was incredible. Andy Moshrefi was amazing as usual. I have known him for many years and he is a rock star. Efficient, caring, not pushy and follows up. He spent over an hour on a personal tutorial on the Range Rover. Financing and the trade in was easy! Highly recommend! Ask for Andy! More
by Dr. M
Employees Worked With
Andy Moshrefi, Nassir, Mohamed Kavianpour
August 21, 2020
Rosenthal Jaguar in Vienna, va is very clean and has a friendly staff. They were very patient working with my warranty company. They communicated very well with me thru the entire process. friendly staff. They were very patient working with my warranty company. They communicated very well with me thru the entire process. More
by pro
Employees Worked With
Joe Simoules
August 20, 2020
KZ was great to work with. One of the best salesman that I have ever worked with. The virtual sales process and home delivery also made the purchase process safe and easy. I have ever worked with. The virtual sales process and home delivery also made the purchase process safe and easy. More
by New customer
Employees Worked With
KZ Zangeneh
