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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
473 Reviews
Call Service Center (918) 665-4294

473 Reviews of Land Rover Tulsa - Service Center

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December 19, 2022

The guys in the service department are top notch. Corey and Andy always go out of their way to ensure a great visit. It is a comfortable wait with the coffee, snacks, and nice lounge area. More

by Cotnerrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Rob, It has been an absolute pleasure of ours service your Jaguar F-Pace throughout the years! We can't thank you enough for recognizing Andy and Corey in your feedback so we can celebrate their dedication. Andy, Corey and our entire team wish you and your family the very best and look forward to your next service with us!

December 19, 2022

The people are always friendly and very informative. You know exactly what will be done and how long it should take. Very happy with them. More

by mm.huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Maria, Thank you so much for this 5-star review! Servicing your Range Rover Sport over the years has been an absolute pleasure and we can't thank you enough for your continued business! We wish you and your family the very best!

December 19, 2022

They handled my repairs on my Range Rover efficiency and kept me up to date with all the progress with my extended warranty company More

by Athena.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Athena, Thank you so much for leaving us this 5- star review and feedback! These reviews mean so much to our team and we can't thank you enough for your time today. Wishing you and your family the very best!

December 10, 2022

I have always had great experiences with Lexus, Range Rover and Jaguar. I took my car in Nov. 29 for regular maintenance. I was given excuses the next 2 days on why my vehicle wasn't ready. My emails, ph More

by dougoconnor3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
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Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of how we can earn 5 stars from you next time. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

December 05, 2022

I told the dealer I rotated my tires the day before the scheduled oil change and did not want them rotated again and they did anyway and continued to charge me for it More

by Brent Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Loehr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Jaguar Land Rover Tulsa responded

Hi Brent, when your wife dropped your vehicle off our advisor, Andy, went through everything included in this service package and nothing was mentioned to him about a prior rotation. As Andy later explained to you, a rotation was needed so the 2 tires with more tread were on the front off the vehicle vs the rear. We'll be more than happy to review the inspection with you again and the reasoning behind this. Feel free to give Andy a call any time.

December 03, 2022

These guys are always So helpful. A larger portion of my positive RR Experience is b/c of tulsa Land Rover More

by curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Curtis, It is always an absolute pleasure to work with you! Thank you so much for this 5-star review and feedback, these are so important to us and really let us know where we stand. Thank you so much for taking the time to leave us a review, we wish you and your family the very best!

November 24, 2022

Service department was quick to address the issue and had parts on order with 20 minutes.. thank you to my salesman for coordinating such a quick visit.. More

by Profjolin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pritchard
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Nov 28, 2022 -

Jaguar Land Rover Tulsa responded

Carey, Thank you so much for this 5-star rating and for sharing your most recent experience with our service department! We appreciate you and look forward to being here when you need us next!

November 14, 2022

Overall great experience. They always do a great job! Thanks for treating me like family during every visit. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Jaguar Land Rover Tulsa responded

Thank you SO much for this fantastic review and feedback! We appreciate you and your business and wish you the best day possible! Thank you again!

November 14, 2022

Always friendly, responsive, and professional. Fabulous team.... (Corey, John, and Brian Vance) does whatever it takes to answer all questions. The only dealership I will take my Jaguar to get ser More

by ahenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey; John in Service
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Nov 15, 2022 -

Jaguar Land Rover Tulsa responded

Aiyana, It it always an absolute pleasure to work with you! Thank you so kindly for taking the time to give us this awesome shout out and feedback. Wishing you the best week possible! Drive safe and let us know if you need anything at all! :)

November 12, 2022

I love my Jaguar, love Tulsa Jaguar Dealership. I usually wait while my car is being serviced, because the ambiance is so enjoyable, and the coffee is excellent! More

by sparky00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy, Tim Bloomfield
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Nov 15, 2022 -

Jaguar Land Rover Tulsa responded

Karen, Thank you so kindly for the five star review and feedback of our dealership! We sure do appreciate you taking the time to let us know that we are meeting/exceeding your expectations. Thank you so much for sharing this with us! Wishing you a warm and safe week! Let us know if you need anything at all!

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