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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
458 Reviews

458 Reviews of Land Rover Tulsa - Service Center

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December 03, 2022

These guys are always So helpful. A larger portion of my positive RR Experience is b/c of tulsa Land Rover More

by curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Curtis, It is always an absolute pleasure to work with you! Thank you so much for this 5-star review and feedback, these are so important to us and really let us know where we stand. Thank you so much for taking the time to leave us a review, we wish you and your family the very best!

November 24, 2022

Service department was quick to address the issue and had parts on order with 20 minutes.. thank you to my salesman for coordinating such a quick visit.. More

by Profjolin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pritchard
Nov 28, 2022 -

Jaguar Land Rover Tulsa responded

Carey, Thank you so much for this 5-star rating and for sharing your most recent experience with our service department! We appreciate you and look forward to being here when you need us next!

November 14, 2022

Overall great experience. They always do a great job! Thanks for treating me like family during every visit. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Jaguar Land Rover Tulsa responded

Thank you SO much for this fantastic review and feedback! We appreciate you and your business and wish you the best day possible! Thank you again!

November 14, 2022

Always friendly, responsive, and professional. Fabulous team.... (Corey, John, and Brian Vance) does whatever it takes to answer all questions. The only dealership I will take my Jaguar to get ser More

by ahenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey; John in Service
Nov 15, 2022 -

Jaguar Land Rover Tulsa responded

Aiyana, It it always an absolute pleasure to work with you! Thank you so kindly for taking the time to give us this awesome shout out and feedback. Wishing you the best week possible! Drive safe and let us know if you need anything at all! :)

November 12, 2022

I love my Jaguar, love Tulsa Jaguar Dealership. I usually wait while my car is being serviced, because the ambiance is so enjoyable, and the coffee is excellent! More

by sparky00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy, Tim Bloomfield
Nov 15, 2022 -

Jaguar Land Rover Tulsa responded

Karen, Thank you so kindly for the five star review and feedback of our dealership! We sure do appreciate you taking the time to let us know that we are meeting/exceeding your expectations. Thank you so much for sharing this with us! Wishing you a warm and safe week! Let us know if you need anything at all!

November 09, 2022

Once again the service and support from Jaguar - Land Rover Tulsa overwhelmed my expectations. Fantastic service team that took care of my vehicle but also made sure I had a quiet place to make some las More

by marcus.gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Jaguar Land Rover Tulsa responded

Marcus, Thank you so much for this five-star review and feedback! This is our goal, day in and out and we appreciate you taking the time to share your experience! Appreciate you and your continued business! Have the best day and thank you for making ours! :)

October 24, 2022

Andy in the service department was outstanding. He was understanding of my needs and solved my problems timely. More

by madelametter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Jaguar Land Rover Tulsa responded

Thank you so much for this 5-Star review and for sharing your experience with Andy in service. We sure do appreciate you and look forward to your next service with us! Have a great day! -JLR Team

October 18, 2022

Recently completed safety recall notices. Very smooth and accommodating scheduling and service completion. Dealership provided a convenient, courtesy LR vehicle while ours was in service. More

by svotaw00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jaguar Land Rover Tulsa responded

Steve, Thank you so kindly for this five-star review and feedback! We sure do appreciate you and your continued business! :)

October 10, 2022

Everything was Absolutely Amazing! ! Best job and Customer Service ever!! Will definitely refer to friends!! More

by Mburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal in collision
Oct 19, 2022 -

Jaguar Land Rover Tulsa responded

Joseph, It is always a pleasure to assist you! Thank you so much for taking the time to leave us this awesome five star review and feedback. We look forward to your next service with us and wish you the best day possible!

September 27, 2022

Have owned many models long time customer- service dept has been in steady decline - long wait to get in - multiple come backs - no loaner cars - would NOT recommend More

by Not good service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Loehr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Jaguar Land Rover Tulsa responded

Hello, We are so sorry that you feel this way, if we had a name to reference we would contact you as we value your feedback and experience with us. We understand the frustration of supply chain issues and wait times and we try our best to improve in the areas in which we can control. We’d be more than happy to discuss any concerns you have, please reach out to our GM, Brian Vance, at 918-665-4294.

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