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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
458 Reviews
Call Service Center (918) 665-4294

458 Reviews of Land Rover Tulsa - Service Center

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January 05, 2023

Great and friendly customer service from John Arbuckle and great work done by the service department. Well worth the 2 hour drive and will continue making the trip. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

We can't thank you enough for this valuable feedback and 5-star review! We are so thankful to have John on our team! Thank you for sharing your experience with us and for making that 2 hour drive, we sure do appreciate your business!

January 04, 2023

The service was great for my first visit service to the vehicle was done in a timely manner. More

by TerryMetcalf 598@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

Terry, Thank you so much for leaving us this valuable feedback and five-star review on your very first service with us! We appreciate your time and can't thank you enough for business. Wishing you and yours the very best! Happy New Year!

December 29, 2022

Clean pleasant environment to wait in. They had everything ready to go in 1 hour for a drive in/ drive out repair. More

by scotteames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

Scott, Thank you so much for this five-star review and feedback! Your time is important to us, and we love when everything flows so smoothly! Thank you for this!

December 27, 2022

Always great customer service, Mr. Arbuckle took good care of me and had my LR2 ready same day. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much John! We can't thank you enough for your business and for this five- star review! wishing you and your family the very best!

December 19, 2022

Great customer service very friendly Corey Huggan is the best! 👍 thank you for all the services More

by edwardmejia78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Edward, Thank you so much for this 5-star review and shout out! Corey sure does go above and beyond and because of feedback like you've left us today, we get to celebrate him and his dedication! Thank you again and happy holidays to you and your family!

December 19, 2022

The guys in the service department are top notch. Corey and Andy always go out of their way to ensure a great visit. It is a comfortable wait with the coffee, snacks, and nice lounge area. More

by Cotnerrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Rob, It has been an absolute pleasure of ours service your Jaguar F-Pace throughout the years! We can't thank you enough for recognizing Andy and Corey in your feedback so we can celebrate their dedication. Andy, Corey and our entire team wish you and your family the very best and look forward to your next service with us!

December 19, 2022

The people are always friendly and very informative. You know exactly what will be done and how long it should take. Very happy with them. More

by mm.huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Maria, Thank you so much for this 5-star review! Servicing your Range Rover Sport over the years has been an absolute pleasure and we can't thank you enough for your continued business! We wish you and your family the very best!

December 19, 2022

They handled my repairs on my Range Rover efficiency and kept me up to date with all the progress with my extended warranty company More

by Athena.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jaguar Land Rover Tulsa responded

Athena, Thank you so much for leaving us this 5- star review and feedback! These reviews mean so much to our team and we can't thank you enough for your time today. Wishing you and your family the very best!

December 10, 2022

I have always had great experiences with Lexus, Range Rover and Jaguar. I took my car in Nov. 29 for regular maintenance. I was given excuses the next 2 days on why my vehicle wasn't ready. My emails, ph More

by dougoconnor3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
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Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of how we can earn 5 stars from you next time. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

December 05, 2022

I told the dealer I rotated my tires the day before the scheduled oil change and did not want them rotated again and they did anyway and continued to charge me for it More

by Brent Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Loehr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Jaguar Land Rover Tulsa responded

Hi Brent, when your wife dropped your vehicle off our advisor, Andy, went through everything included in this service package and nothing was mentioned to him about a prior rotation. As Andy later explained to you, a rotation was needed so the 2 tires with more tread were on the front off the vehicle vs the rear. We'll be more than happy to review the inspection with you again and the reasoning behind this. Feel free to give Andy a call any time.

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