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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
425 Reviews

425 Reviews of Land Rover Tulsa - Service Center

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February 27, 2023

Service advisors always friendly and accommodating. As soon as part came in, they got my car in quickly. More

by mseaycsr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Jaguar Land Rover Tulsa responded

Mary, Thank you so much for providing us with this feedback and a five-star rating! We appreciate the time you set aside to give us a shout-out and wish the very best for you and yours!

February 25, 2023

Loved the sales person I bought my new car from but now she is not there. Have had my car now serviced twice. First time service of my car was good but getting sales people to help me with learning the ope More

by Turtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of how we can earn 5 stars from you next time. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

February 16, 2023

Great experience, very courteous, knew my car from previous service. Didn't try to up sell me! More

by Jbcole1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this feedback! Exactly what we strive for! :)

February 14, 2023

The staff at JLRRT is constantly working to deliver an exceptional experience for their clients. Whilst the brands provide unique challenges, the staff remains committed to solve and minimize the inconve More

by JRMFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rupy Robateau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Holt...What an incredible asset!!! Jackson Dale..appreciate the help!!!!, Tim Bloomfield
Feb 20, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so kindly for this feedback and 5- star rating! We sure do appreciate your time and business!

February 13, 2023

Jaguar Land Rover Tulsa is an outstanding dealership and John Arbuckle is always very pleasant to visit with. Recent service on my Velar was outstanding and accomplished quickly. I didn't get a chance to More

by saabpilot98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Jaguar Land Rover Tulsa responded

Robert, it is always an absolute pleasure to assist you sir! We wish you and yours the very best! Thank you so much for this 5- star rating and feedback, it is greatly appreciated!

February 08, 2023

Excellent customer service. Time frame for service was very accurate. My number 1 Range Rover Dealer. More

by llcheney03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much Linda! We can't thank you enough for taking the time to leave us this five-star review! We sure do appreciate you and your business!

January 16, 2023

Jaguar Land Rover in Tulsa, Oklahoma is an Excellent Premier Dealership. Courteous professional staff members are very friendly, helpful, and knowledgeable. More

by Caddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany , Tim Bloomfield
Jan 23, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much Caddy! We appreciate your business and time you set aside to give us this wonderful feedback! Best wishes to you and yours!

January 05, 2023

Great and friendly customer service from John Arbuckle and great work done by the service department. Well worth the 2 hour drive and will continue making the trip. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

We can't thank you enough for this valuable feedback and 5-star review! We are so thankful to have John on our team! Thank you for sharing your experience with us and for making that 2 hour drive, we sure do appreciate your business!

January 04, 2023

The service was great for my first visit service to the vehicle was done in a timely manner. More

by TerryMetcalf 598@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

Terry, Thank you so much for leaving us this valuable feedback and five-star review on your very first service with us! We appreciate your time and can't thank you enough for business. Wishing you and yours the very best! Happy New Year!

December 29, 2022

Clean pleasant environment to wait in. They had everything ready to go in 1 hour for a drive in/ drive out repair. More

by scotteames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jaguar Land Rover Tulsa responded

Scott, Thank you so much for this five-star review and feedback! Your time is important to us, and we love when everything flows so smoothly! Thank you for this!

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