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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
425 Reviews

425 Reviews of Land Rover Tulsa - Service Center

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May 19, 2023

They do their best to satisfy the customer each visit. We have two Jaguar’s and are very pleased with this Dealership!!! More

by kendickey50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Jaguar Land Rover Tulsa responded

Ken, It is a absolute pleasure to assist you! Thank you for taking the time to share your experience with us and the world! We appreciate your continued business and look forward to being here whenever you need us!

May 19, 2023

Great experience! Efficient check in check out. Great updates and communication along the process. Follow on the experience. More

by candace285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much Candace! We can't thank you enough for sharing your experience with us! Best wishes to you and yours! See you next time you need us! :)

May 15, 2023

We had our 2018 Range Rover serviced. It was a very positive experience. Andy the service manager was very helpful and assisted in keeping us up to date timewise. More

by chetcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jaguar Land Rover Tulsa responded

Chet, It is an honor to service your Rover, we appreciate and value your feedback sir! Thank you for your continued business throughout the years as well as the time you set aside to share your experience with us. Safe travels to you and yours!

May 15, 2023

Excellent customer service team from the service department as always. We really appreciate the Saturday appointments and the ability to have a loaner. More

by jensicak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jaguar Land Rover Tulsa responded

Jensica, It is an absolute honor to service your Range Rover, thank you for this valuable feedback and for your continued business throughout the years! Safe travels to you and yours! We will be here when you need us!

May 02, 2023

Very frustrating to deal with this time and I've been using them for 15 years. it was a comedy of errors and will not be using them again. More

by Tsaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arbuckle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

April 24, 2023

They are always so friendly and helpful! Cory takes care of us anytime we need anything! More

by Nadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this five-star review and feedback on your experience with Corey! We sure do appreciate your time and business and look forward to serving you the next time you need us!

April 19, 2023

Very Pleased with my experience. John Arbuckle is great to deal with. He pays great attention to detail and is very cordial every time. Many thanks, John! More

by Hoss Moini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jaguar Land Rover Tulsa responded

Hoss, Thank you so much for your business sir! We sure do appreciate this five-star rating and review and wish you and yours the absolute very best! Thank you again for sharing!!

April 14, 2023

Wonderful customer service! ! As soon as I pulled in, John came out to get information off of my car. Andy went over the service they were going to do. He kept in touch with me More

by alysonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Jaguar Land Rover Tulsa responded

Alyson, Thank you so much for sharing your experience with John & Andy so we can celebrate them and their efforts! We appreciate your business and look forward to being here when you need us! Best wishes to you and yours and thank you again!!

March 30, 2023

I am not sure the problem is resolved as I still hear the same noise More

by Benmon918
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Cutshall
Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

March 06, 2023

Great customer service! Quick response with my vehicle. I would never go anywhere else to service my car. More

by Ajag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this five-star review and feedback on your experience with us in service! We appreciate your time and continued business and wish you and yours the very best!

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