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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
444 Reviews

444 Reviews of Land Rover Tulsa - Service Center

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July 21, 2023

Car was way dirtier than when dropped off. Sloppy job with adhesive on windshield. My car was not inspected by Land Rover staff after windshield was replaced. More

by dougindallas2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jaguar Land Rover Tulsa responded

Thank you so much for taking the time to provide us feedback on your experience, your feedback in invaluable and helps us find areas where we need to step up our game. We hope to get another chance to earn your trust in the future! Safe travels to you and yours

July 18, 2023

Knowledgeable and efficient. Had the car ready and clean in a timely manner. Good sevice and nice facility More

by manny32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much, Manny! Safe travels and many miles of driving bliss to you!!

July 18, 2023

The employees at Jaguar are always friendly and professional! Everything was ready for me when I dropped my car off for service. My car was returned shiny and updated! More

by Julie Callaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Jaguar Land Rover Tulsa responded

Julie, thank you for the excellent five-star review and feedback! We're glad Andy provided a great experience. We appreciate your support and look forward to serving you again! Thank you and safe travels to you and yours!

July 16, 2023

Communication was very good. They fixed the issue very quickly and with great quality. Worked with my schedule. More

by missuca1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much!! Safe travels to you and yours!!

July 15, 2023

Andy got me in quickly after having a blowout and was able to get new tires plus an oil change by end of the day. More

by Soonerflan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Jaguar Land Rover Tulsa responded

We're glad to hear that Andy provided you with prompt assistance after your blowout. Those are never fun. We're thrilled to hear that we could accommodate your needs efficiently. Thank you for choosing our services, we hope to continue serving you in the future! Safe travels to you and yours!!

July 15, 2023

This is the second time I am facing issues with you guys. You guys did the car wash but the soap is not cleaned and car is dirty and soapy after delivering More

by krishnachengari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Meyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jaguar Land Rover Tulsa responded

Thank you so much for taking the time to provide us feedback on your experience, your feedback in invaluable and helps us find areas of improvement. We hope to get another chance to earn your trust in the future! Safe travels to you and yours.

July 15, 2023

Another positive experience. Happy to comment again. John took great care of us as usual. His attention to detail is very much appreciated. A great lad to deal with. Could no More

by hossmoini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Always good to interact with Rupy Robateau and John Pritchard when visiting the dealership.
Jul 17, 2023 -

Jaguar Land Rover Tulsa responded

Hoss, It is always an absolute pleasure to assist you, sir! Thank you for your kid words, appreciation and continued business!

July 15, 2023

Courteous, competent, and clear. I have had range rovers since 2005. John Arbuckle has been my service agent most of that time. Although the repairs are ridiculously expensive he More

by cagraves2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Jaguar Land Rover Tulsa responded

Cheryl, Thank you so much for your kind words! We greatly appreciate your loyalty as a Range Rover owner since 2005, and we're delighted to know that John Arbuckle, your service advisor consistently provides courteous, competent and clear assistance throughout the years. Thank you again for your continued support and for recognizing our teams efforts. We look forward to serving you again and your Range Rovers for many more years to come!

July 14, 2023

Great customer service, always eager to help no matter what the situation is. Fast and reliable. More

by Rachael Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Jaguar Land Rover Tulsa responded

Rachael, Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service. We take pride in being fast, reliable and always ready to assist you, no matter the situation. Your satisfaction is our top priority, we look forward to serving you again in the future!

July 02, 2023

From sales to service this place is THE ABSOLUTE BEST! We are very happy with everyone at Jaguar Tulsa! Thank you! More

by 2Sharks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this five-star review and feedback! Our team works hard to deliver and when we get reviews like yours we get to celebrate their dedication to excellence! Thank you for your time and continued business, safe travels to you and yours!! Thank you again!

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