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Jaguar Land Rover Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
656 Reviews
Thank you for choosing Jaguar Land Rover in Tulsa, Oklahoma. Land Rover Tulsa has the highest customer service in the region. We are a family-owned dealership group that has been in the Tulsa market for over 43 years, thanks to our loyal customers who appreciate the Jaguar Land Rover Tulsa's level of service. Whether you're considering a Land Rover Discovery Sport, Range Rover Evoque, Range Rover Sport or Range Rover, our sales staff is eager to share their knowledge and enthusiasm about these extraordinary vehicles. Our sales and service personnel also take pride in serving as your trusted advisors and strive to develop relationships based on integrity and trust, with our goal to provide an unparalleled ownership experience. We suggest you browse our inventory of New and Pre-owned inventory.
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3905 S Memorial Dr

Tulsa, OK

74145

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Showing 656 reviews

April 14, 2023

Wonderful customer service! ! As soon as I pulled in, John came out to get information off of my car. Andy went over the service they were going to do. He kept in touch with me More

by alysonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2023 -

Jaguar Land Rover Tulsa responded

Alyson, Thank you so much for sharing your experience with John & Andy so we can celebrate them and their efforts! We appreciate your business and look forward to being here when you need us! Best wishes to you and yours and thank you again!!

April 12, 2023

Very friendly professional staff , with a good working knowledge of my vehicle and my needs More

by mchewuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2023 -

Jaguar Land Rover Tulsa responded

Michael, Thank you so kindly for sharing your experience with us and for the 5-star review and rating! Best wishes to you and yours! We will see you and your Jaguar F-Pace, next time you need us!

March 30, 2023

I am not sure the problem is resolved as I still hear the same noise More

by Benmon918
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Cutshall
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Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

March 20, 2023

Dealer was honest, courteous, and informative. They performed all required maintenance in a timely manner. More

by Hmaurras
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2023 -

Jaguar Land Rover Tulsa responded

Hugh, Thank you so much for taking the time to leave us this review and 5-star rating! Wishing you and yours the best, safe travels!

March 09, 2023

Amazing. John took great care of us and treated us like family. We wouldn’t take our car anywhere else. More

by danwilliams2900
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Jaguar Land Rover Tulsa responded

Dan, Thank you so much for this five-star review and feedback on your service experience with John! We sure appreciate your time and continue business Sir and look forward to being here when you need us. Safe travels to you and yours!

March 06, 2023

Great customer service! Quick response with my vehicle. I would never go anywhere else to service my car. More

by Ajag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this five-star review and feedback on your experience with us in service! We appreciate your time and continued business and wish you and yours the very best!

February 27, 2023

Service advisors always friendly and accommodating. As soon as part came in, they got my car in quickly. More

by mseaycsr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Jaguar Land Rover Tulsa responded

Mary, Thank you so much for providing us with this feedback and a five-star rating! We appreciate the time you set aside to give us a shout-out and wish the very best for you and yours!

February 25, 2023

Loved the sales person I bought my new car from but now she is not there. Have had my car now serviced twice. First time service of my car was good but getting sales people to help me with learning the ope More

by Turtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of how we can earn 5 stars from you next time. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

February 16, 2023

Great experience, very courteous, knew my car from previous service. Didn't try to up sell me! More

by Jbcole1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this feedback! Exactly what we strive for! :)

February 14, 2023

The staff at JLRRT is constantly working to deliver an exceptional experience for their clients. Whilst the brands provide unique challenges, the staff remains committed to solve and minimize the inconve More

by JRMFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rupy Robateau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Holt...What an incredible asset!!! Jackson Dale..appreciate the help!!!!, Tim Bloomfield
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Feb 20, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so kindly for this feedback and 5- star rating! We sure do appreciate your time and business!

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