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Jaguar Land Rover Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
679 Reviews
Thank you for choosing Jaguar Land Rover in Tulsa, Oklahoma. Land Rover Tulsa has the highest customer service in the region. We are a family-owned dealership group that has been in the Tulsa market for over 43 years, thanks to our loyal customers who appreciate the Jaguar Land Rover Tulsa's level of service. Whether you're considering a Land Rover Discovery Sport, Range Rover Evoque, Range Rover Sport or Range Rover, our sales staff is eager to share their knowledge and enthusiasm about these extraordinary vehicles. Our sales and service personnel also take pride in serving as your trusted advisors and strive to develop relationships based on integrity and trust, with our goal to provide an unparalleled ownership experience. We suggest you browse our inventory of New and Pre-owned inventory.
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3905 S Memorial Dr

Tulsa, OK

74145

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Showing 679 reviews

June 07, 2023

Appreciated them getting my in on a Saturday. Being able to get a loaner car helped me carry on with my day. I do wish I got a paper copy of my bill. 💜 More

by ci24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Jaguar Land Rover Tulsa responded

Cindy, Thank you for taking the time to share your feedback about your recent experience with us. We're pleased to hear that our team was able to accommodate you on a Saturday and provide you with a loaner car, ensuring that your day wasn't disrupted! We will mail out a paper copy to your address on file, If you need your invoice sooner, just reach out and we can send it your way via email. Thanks for your valuable time and business! Have a great day!

June 07, 2023

The customer service was fine but frustrating. I was told multiple times they were going to have a loaner car for me while my car was there for 4 months. Every month they pushed the date back when More

by Jtmurphy2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Huggan
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. Unfortunately, we don’t have enough New Vehicle supply to provide loaners to all our customers and have supplemented our loaner fleet with around $2,000,000 in Pre-owned JLR vehicles. Without booking an appointment in advance, we simply can’t guarantee a loaner. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. It's distressing to hear that we fell short of communicating that in your case. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to rectify the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

June 07, 2023

They were very accommodating and enjoyed the personality for the first Christmas but we’re available More

by lauralee0
Recommend Dealer
Yes
Employees Worked With
I do t remember
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Jun 08, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for taking the time to honor us with these 5- stars and feedback! :) Have a great day!

June 07, 2023

Service at JLR Tulsa is always perfection. Great communication, friendly staff and no pressure. I highly recommend. More

by lhanoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Jaguar Land Rover Tulsa responded

Laura, Thank you so much for sharing your experience with us! We're thrilled to hear that you had a great communication experience with our team. we take pride in providing a friendly and welcoming atmosphere, where our staff aims to make you feel comfortable without any pressure. Your recommendation means a whole lot to us, and we sincerely appreciate your support. If there's anything else we can do to make your experience even better, please let us know. we're here for you!

June 07, 2023

Wonderful customer service, good snacks while waiting. Adam and Chris are a pleasure to work with More

by Antona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Jaguar Land Rover Tulsa responded

Antona, We appreciate your kind 5-star review! Our team takes pride in going the extra mile to make your wait enjoyable, and we're thrilled that you appreciated the snacks! Thank you for your kind words and support. Safe travels to you and yours!

June 07, 2023

Always the best customer service! 100% satisfied every time we come here! I recommend you guys to everyone! More

by vlittle094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Jaguar Land Rover Tulsa responded

Valarie, Thank you so much for you kind words and enthusiastic recommendation! We greatly appreciate your feedback and are truly humbled by your incredibly positive review!! It's wonderful to hear that you consistently receive excellent customer service. We value your satisfaction and look forward to serving you and others with the same level of care and dedication. If you need anything, let us know!! :)

June 06, 2023

John was absolutely amazing and went above and beyond for me. *UPDATE * My cars AC was back to not working just a few short weeks after I had it serviced. I made an appointment and they refused me ser More

by shayneab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Loehr
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Jaguar Land Rover Tulsa responded

Shaynea, Thank you so much for sharing this feedback with us and honoring us with these five- stars!! Your time and business are very much appreciated. Safe travels to you and yours! We will be here when you need us next! :)

June 05, 2023

Fast, efficient and very knowledgeable. I had an issue with my windshield and Andy helped with a solution. More

by loriemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Jaguar Land Rover Tulsa responded

Lorie, Thank you so much for hopping on Dealer Rater and granting us this 5-star review! We sure do appreciate your business and look forward to being here when you need us next. Safe travels to you and yours!

June 01, 2023

This dealership is very attentive. They cater to your needs. Very honest and trustworthy. I don’t hesitate to call them when I have a question or need something looked at. More

by astrohm40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Jaguar Land Rover Tulsa responded

Angela, Thank you so much for setting aside your valuable time to honor us with these five stars and feedback! We appreciate your business and look forward to being here whenever you need us!

May 31, 2023

These guys are all class. See Jack he’s the man highly recommend for anything More

by petertmacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rupy Robateau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Pritchard, Arnie Murillo
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May 31, 2023 -

Jaguar Land Rover Tulsa responded

Peter, Thank you so much for your valuable time and business, Jack and our team thank you for this 5-star review and shout out! These are the absolute best. Safe travels to you and yours and congrats on the new ride! We look forward to being here when you need us.

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