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Jaguar Land Rover Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
657 Reviews
Thank you for choosing Jaguar Land Rover in Tulsa, Oklahoma. Land Rover Tulsa has the highest customer service in the region. We are a family-owned dealership group that has been in the Tulsa market for over 43 years, thanks to our loyal customers who appreciate the Jaguar Land Rover Tulsa's level of service. Whether you're considering a Land Rover Discovery Sport, Range Rover Evoque, Range Rover Sport or Range Rover, our sales staff is eager to share their knowledge and enthusiasm about these extraordinary vehicles. Our sales and service personnel also take pride in serving as your trusted advisors and strive to develop relationships based on integrity and trust, with our goal to provide an unparalleled ownership experience. We suggest you browse our inventory of New and Pre-owned inventory.
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3905 S Memorial Dr

Tulsa, OK

74145

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Showing 657 reviews

December 05, 2023

Excellent response time. Excellent communication as to required repairs. Impressive sense of the importance of customer service More

by dgs4ou
Recommend Dealer
Yes
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Dan, Thank you for your glowing feedback! We're delighted that you found our response time, communication and dedication to customer service impressive. We strive for perfection and would love to know if there's anything specific that would have turned your experience into a five-star one. Your insights are invaluable, and we're committed to making every aspect of our service exceptional. We look forward to your continued support and the opportunity to enhance your experience even further.

December 05, 2023

Usually excellent. Lately the attention to detail has been missing. It appears the shop guys are not putting in the extra effort I have seen in the past. Have been usin More

by alan38
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Alan, Thank you for your long-term trust in our service. We appreciate your honest feedback and apologize for any recent lapses in attention to detail. We value your loyalty over the past 25 years and are committed to addressing this concern. Your feedback is crucial in helping us maintain the high standards you've experienced in the past. Please feel free to reach our directly if there's anything specific you'd like us to address. We look forward to the opportunity to regain your full confidence.

December 05, 2023

Very good service Awesome costumer attention Very friendly, very good taking care, hospitality and great communication More

by marceloeduardocardozo
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Marcelo, Thank you so much for your glowing review! We appreciate your business and look forward to being here whenever it is you may need us again!

December 05, 2023

Always friendly, courteous and right on time. All issues are always addressed. Being provided with a courtesy is also very appreciated. More

by Tami68peters
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Tami, Thank you so much for sharing your experience with us with this glowing five-star review! We appreciate your business and value your feedback.

December 05, 2023

Excellent customer service. All work is performed exactly how it is explained. Zero surprises. Excellent customer service. All work is performed exactly how it is explained. Zer More

by CharlesH
Recommend Dealer
Yes
Employees Worked With
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Honnold
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Charles, thank you for your fantastic feedback! We're delighted to hear that you appreciate our excellent customer service and the transparency in explaining and performing the work. Your satisfaction is our priority, and we're grateful for your trust. If there's anything more we can do for you, please feel free to reach out. we look forward to serving you again!

December 05, 2023

They were very professional and got me in and out of the store with no hassle. Great car buying experience More

by dpintegrityfirst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Daniel, Thank you for your glowing review! We're delighted to hear that you had a seamless and hassle-free car-buying experience with us. Our team strives to provide professional service, and we appreciate your positive feedback. Enjoy your new car!

December 05, 2023

My experience with the sales staff and finance manager at Tulsa Land Rover was the most pleasant and non-stressful car buying experience of my entire life. Hands down! More

by jamesespencerjr
Recommend Dealer
Yes
Employees Worked With
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Honnold
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

James, We're truly honored by your glowing review! Creating a pleasant and stress-free car-buying experience is our goal, and we're thrilled we achieved that for you. You deserve the best! Thank you for choosing Tulsa Land Rover. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Safe and enjoyable travels!

December 01, 2023

Very professional, courteous,good communication, knowledgeable on everything being done to the vehicle. Service went above and beyond. More

by corleystacy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Jaguar Land Rover Tulsa responded

Stacy, Thank you so much for your kind words! Your feedback is invaluable to us and we can't thank you enough for taking the time to give us a modern-day high five, thank you so much for your business, we look forward to serving you again in the future!

November 30, 2023

Service attentive and helpful. Waiting area comfortable, phone calls generally returned promptly and useful overall. More

by fugitive264
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Jaguar Land Rover Tulsa responded

Richard, Thank you for your positive review! It's wonderful to know our attentive and helpful service, comfortable waiting area and prompt phone call responses contributed to your positive experience. Your feedback is invaluable, and we're committed to maintaining this level of service. Thank you for choosing us!

November 30, 2023

The cost to fix anything was absolutely ridiculous. 10/10 would not recommend anyone get their vehicle serviced ant your location, or any other for that matter, unless it’s under warranty and it come More

by Giffor02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Jaguar Land Rover Tulsa responded

Hi Justin, thank you for your post. While we always appreciate feedback, we’d like to clarify and address some of the points you made. Your vehicle is a 2014 with well over 100,000 miles, has never been in our Service Department before, and wasn’t purchased from us. When your vehicle arrived, it was misfiring, leaking coolant, and only had 2.5 quarts of oil in the motor. We advised you that with this many significant issues, one repair could easily lead to the discovery of other issues and further repair costs. When you dropped your car off, we explained the diagnostic fee and maintenance pricing, which is what you were charged for. We provided you with a full diagnostic report and you chose not to have the vehicle repaired with us, which is clearly your right, but please don’t disparage us because you feel the cost of repairs were too high. We also disclosed, in writing, the severity of the issues and that driving the vehicle in its current condition is unsafe and could cause catastrophic damage to the motor. As to the repair expense, we have factory certified technicians and only use factory parts, so we will naturally have a higher cost of repairs than independent repair facilities that aren’t factory certified and can use aftermarket parts. Best of luck to you and your vehicle in the future.

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