Jaguar Land Rover St. Petersburg - Service Center

Shelly was fantastic! She was extremely knowledgeable, kind, and empathetic/encouraging when needed. She went above and beyond for me. Mrs. Glasgow may have given me the best customer service experience E kind, and empathetic/encouraging when needed. She went above and beyond for me. Mrs. Glasgow may have given me the best customer service experience EVER! I’ve already started telling everyone I know about my experience with her. More

Service is happy when you walk out happy with your car being at the top of its game. The staff has been great listening to anything i'm worried about or have questions on. Shelly Glasgow gave me a courtes being at the top of its game. The staff has been great listening to anything i'm worried about or have questions on. Shelly Glasgow gave me a courtesy call yesterday to make sure my vehicle was running great. Appreciate the customer service that alot of dealerships forget once you buy your car & leave the premises. Jaguar Land rover of St Petersburg doesn't forget your loyalty to them. More

Sara was professional, approachable and displayed concern/empathy ( a rare trait for the challenging position she is in). I would highly recommend anyone coming to your dealership for service - es concern/empathy ( a rare trait for the challenging position she is in). I would highly recommend anyone coming to your dealership for service - especially with staff like Sara Cribbs. Something else worth noting is how well your staff interacted with one another. There was definitely positive team synergy and a feeling of respect for one another. This speaks volumes. Jeff Kronschnabl More

William Dell in the parts and service department was very helpful and the service on my car was excellent. I had no issues at all. helpful and the service on my car was excellent. I had no issues at all. More

Shelly in service was awesome to deal with and she is the reason I will remain loyal to this dealer. She was able to communicate clearly and helped resolve issues. reason I will remain loyal to this dealer. She was able to communicate clearly and helped resolve issues. More

Hello-Hayden displayed the three important qualities of Hello- Hayden displayed the three important qualities of customer service; professional, patience, and "people-first" attitude. He was attentive to Hello- Hayden displayed the three important qualities of customer service; professional, patience, and "people-first" attitude. He was attentive to my concerns about the service my vehicle needed and appeared to take notes on his cell phone to be sure he captured them. It was also appreciated that he wore a mask while we were having our discussion....great job ! Thanks, Barbara S. More

The service department is trash. They apparently have a Covid issue and can't keep employees on staff. Had to reschedule my recall 3 times finally shifted my appointment to another dealership and will not Covid issue and can't keep employees on staff. Had to reschedule my recall 3 times finally shifted my appointment to another dealership and will not be returning to St. Pete Jag again. More