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Jaguar Land Rover St. Petersburg - Service Center

St Petersburg, FL

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361 Reviews

361 Reviews of Jaguar Land Rover St. Petersburg - Service Center

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October 12, 2021

William is very professional and excellent. He is very dedicated to help and answer questions More

by Simone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dell
Oct 12, 2021 -

Jaguar Land Rover St. Petersburg responded

Simone, We appreciate you taking the time to leave William this wonderful review! We are so glad that he provided you with the quality service that you so much deserve! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 08, 2021

Every time I go to range river that service is amazing.First time working with William dale and he was amazing. Thanks range river family More

by Myeshia Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miroslav Ostojic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat Syakov, Shelly Glasgow, William Dell
Oct 08, 2021 -

Myeshia Mitchell responded

whole staff is amazing

Oct 08, 2021 -

Jaguar Land Rover St. Petersburg responded

Myeshia, Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with top-notch service and that William made this experience no exception! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

October 01, 2021

I just took my f-pace in for my last service under warranty. Very efficient and friendly experience. More

by S T
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hauser, Shelly Glasgow
September 30, 2021

I had the pleasure to work with William Dell. He was very helpful, professional, and friendly. William Dell explained what I needed and made me feel very comfortable. Excellent employee More

by B97g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dell
September 29, 2021

William was very kind and helpful. Got me in and taken care of very quickly. Appreciate your help! More

by saharod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dell
September 28, 2021

Horrible after sale experience. Service returned my car worse than when I dropped it off. Nothing was fixed,check engine light on and filthy. Service manager is useless and General manager won’t even retu More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Cribbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hauser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki
Sep 29, 2021 -

Jaguar Land Rover St. Petersburg responded

Lou, I talked to you myself about this and offered to pick up your car and bring it back to you right then or that you could bring it straight back to us and we would look at it immediately. Your vehicle was in for some wind leaks and a tail light issue and nothing was mentioned about a check engine. Unfortunately, you became quite belligerent on the phone and then hung up on me. We offered you immediate help and it wasn't good enough. However, the offer stands and we would be happy to bring your car back in and take a look at the check engine light. Please contact me 727-527-5731 ext 2150 or email me at chauser@crowncars.com if you would like to me to get you scheduled. Sincerely, Chad Hauser, Service Manager

September 23, 2021

Excellant service all the time. Friendly staff and very attentive to the customer service. Excellant workmanship from the techs. More

by Rick Colucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Cribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Jaguar Land Rover St. Petersburg responded

Rick, Thank you for your 5-star review! We are thrilled that our team could provide you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again when the time comes for your vehicle's next service.

September 21, 2021

I would like to say that I had my Lander Rover serviced yesterday and my service advisor Shelly Glasgow was very professiona. More

by geneatnorthshore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow
Sep 22, 2021 -

Jaguar Land Rover St. Petersburg responded

We are so glad that Shelly could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. Take care!

September 16, 2021

Awesome service department! Always willing to please. I’m very satisfied with service since I bought my car from them!! More

by Robinhunter333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow, William Dell
Sep 16, 2021 -

Jaguar Land Rover St. Petersburg responded

Robin, Providing top-notch service is always our goal, and we are delighted that our team's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your wonderful review, and we wish you the safest of travels until we meet again!

September 08, 2021

My recent visit for service of my 2019 Range Rover Sport was excellent. My service advisor was William Dell and he made sure all of my concerns were met with complete satisfaction. I would highly recommend More

by philip254d
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dell
Sep 08, 2021 -

Jaguar Land Rover St. Petersburg responded

Philip, Thank you so much for your wonderful review and recommendation! We are so glad that William provided you with top-notch service and got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. William will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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