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Jaguar Land Rover St. Petersburg - Service Center
St Petersburg, FL
361 Reviews
361 Reviews of Jaguar Land Rover St. Petersburg - Service Center
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April 01, 2017
customer service Gary Sunley from Crown jaguar has,always show a professional, courtous, and helpful attitude in providing excellent customer service, he is highly rec Gary Sunley from Crown jaguar has,always show a professional, courtous, and helpful attitude in providing excellent customer service, he is highly recommended. Carlos Quiroga More
by carlos2284
Employees Worked With
Gary Sunley
March 18, 2017
Great Experience I brought my Jaguar over to Gary for a small issue and he took great care of me. I was very pleased with his customer service. Very helpful. Thank you I brought my Jaguar over to Gary for a small issue and he took great care of me. I was very pleased with his customer service. Very helpful. Thank you More
by Nas2028
Employees Worked With
Gary Sunley
March 16, 2017
Top Marks to Jaguar St Petersburg Thank you for an exceptional service from Gary Sunley who always goes the extra mile for us to accommodate our requirements. Five stars for excellenc Thank you for an exceptional service from Gary Sunley who always goes the extra mile for us to accommodate our requirements. Five stars for excellence for the whole team especially Karen Cavanaugh for customer service who dealt with our questions on our XJ8 whilst in for a service and repairs. More
by Kelvin Smith
Employees Worked With
Karen Cavanaugh, Gary Sunley
March 13, 2017
Service - Off to great start We bought a new F-Pace Jag last week at Crown and had a very good buying experience with Bill Martin, Sales Rep. I rec'd a call over the weekend fro We bought a new F-Pace Jag last week at Crown and had a very good buying experience with Bill Martin, Sales Rep. I rec'd a call over the weekend from Karen Cavanaugh, Crown Service Mgr, that my car computer needed re-programming because my wheels were upgraded, and in haste to meet my time crunch on delivery of the car, was not programmed for those exact wheels. She made the scheduling easy and convenient, so I showed up the next day, and was promptly attended to by Rick Anderson, Service Advisor. In and out promptly as promised. I'm enjoying this experience at Crown...the service-sales teams are very impressive. More
by sdo
Employees Worked With
Rick Anderson, Karen Cavanaugh, William Martin
February 25, 2017
Excellent Experience! Both my husband and I have purchased Jaguars from this dealership. Besides the fact we obviously love our cars, we also LOVE the customer service here Both my husband and I have purchased Jaguars from this dealership. Besides the fact we obviously love our cars, we also LOVE the customer service here!!! We met Bud Hawkins for the first time almost a year ago when we leased our first Jag. My husbands lease with Lexus was almost up and he thought about BMW. I think he was looking at a BMW M6 or something like that. Well, the customer service there lacked. I reminded him of all the perks of leasing a Jag and how the customer service is amazing! We went to see Bud again. Bud's our Jag guy. He really does make it all about you and your needs. We left that day with F-TYPE V8. Love this dealership. Bud truly makes you feel like you are part of the Jag family. We love driving our Jags! Thank you for everything, Bud!!! More
by Erin Snyder
Employees Worked With
Bud Hawkins
January 03, 2017
A positive service experience! Rick Anderson treats every customer as if they were his only customer. His extensive knowledge of each and every vehicle is only exceeded by his cou Rick Anderson treats every customer as if they were his only customer. His extensive knowledge of each and every vehicle is only exceeded by his courtesy in analyzing the problem, researching and finding the solution, and reporting the results to his customer. We appreciate his exceptional service and plan to be a part of the Crown Jaguar family for a long time to come! Thank you! Doug and Carole Rollins More
by Doug and Carole
Employees Worked With
Bill Martin sold us our jaguar F type and introduced us to the exceptional quality of customer service at Crown Jaguar! , Rick Anderson
December 20, 2016
Ric Anderson -Excellent!!!! Richard Anderson was our Service Contact at crown Jaguar, his professionalism and outstanding excellent service will keep our Jaguar business here . Richard Anderson was our Service Contact at crown Jaguar, his professionalism and outstanding excellent service will keep our Jaguar business here . We appreciate the customer service and special attention we received. More
by Frank
Employees Worked With
Rick Anderson
August 26, 2016
Service department issues Let me start by saying I love my jaguar , but having so many issues with crown jaguar service department this past year ( techs are good) service advi Let me start by saying I love my jaguar , but having so many issues with crown jaguar service department this past year ( techs are good) service advisors never follow through, this past week was the third time I made an appointment 2 weeks in advance to drop off my vehicle for warranty repair , I get a phone 35 minutes prior to my scheduled drop off time ( keep in mind I live 60 minutes from the dealer ) the service advisor calls to let me know they do not have a car for me, THIS IS THE THIRD TIME, then the service advisor tells me he does not know when they will have one available so I asked him please schedule me when you have one available this was two weeks ago no one has made contact with me, I have called for the past two days even left a message for the service manager Karen not one return phone call in the past two days. Service is so bad I am contemplating changing vehicles ( sad part is my wife prefers to purchase a new Ftype, but she is also fed up with the service we have been provided ) More
by Magickid
Employees Worked With
Gary Sunley
May 08, 2016
Service advisor Richard Anderson This is my first visit for service on my new Jaguar XJL and I was fortunate to re-acquaint myself with Rich whom I have known for 13 years but had los This is my first visit for service on my new Jaguar XJL and I was fortunate to re-acquaint myself with Rich whom I have known for 13 years but had lost contact with him since my last service on my previous Navigator while he was working with Scarritt Lincoln over 9 years ago and it was a very pleasant experience to meet him again after all this time and of course to be treated with the same cordial and efficient service as I had always experienced in the past...he is very knowledgeable on the car he's advising on and very pleasant to deal with in every aspect...he's just a great guy and asset to this excellent dealership....Thank you! More
by Pierre
Employees Worked With
RICHARD ANDERSON
March 17, 2016
Out of town service AWESOME Service!!!!!! We were visiting from out of town and encountered an issue with our vehicle. We consulted with our representative in Jacksonvil AWESOME Service!!!!!! We were visiting from out of town and encountered an issue with our vehicle. We consulted with our representative in Jacksonville, FL and were instructed on what to do and who to call in Clearwater, FL. They provided us with the number to the closest dealership (Crown Jaguar). Once we arrived along with our vehicle, it was nothing but pure satisfaction and comfort from the time we walked into the dealership until our vehicle was repaired and picked up. The Crown Jaguar representative that worked with us through this ordeal was Richard (Rick) Anderson. He made us feel very comfortable and treated us just as if we were home with our own representative. He provided us with the details on the current issue and any other issues that may have been discovered during the diagnostics check. Although the car had to stay for a weekend, Rick provided us with a Jaguar service vehicle until ours was repaired. He was nothing short of ensuring us that we were in GREAT-hands with Crown Jaguar, which at the end was proven to be just that. Working with Rick was a blessing and a pleasure. You never know what kind of service or personality you will have to face when you are out of town. Rick’s professional services and personality reflected the same in person and over the telephone. Thank you Rick for your professionalism, great services and making us, especially my Wife, feel very welcomed and comfortable. ET More
by ET
Employees Worked With
Rick Anderson
