Jaguar Land Rover St. Petersburg - Service Center

customer service Gary Sunley from Crown jaguar has,always show a professional, courtous, and helpful attitude in providing excellent customer service, he is highly rec Gary Sunley from Crown jaguar has,always show a professional, courtous, and helpful attitude in providing excellent customer service, he is highly recommended. Carlos Quiroga More

Great Experience I brought my Jaguar over to Gary for a small issue and he took great care of me. I was very pleased with his customer service. Very helpful. Thank you I brought my Jaguar over to Gary for a small issue and he took great care of me. I was very pleased with his customer service. Very helpful. Thank you More

Top Marks to Jaguar St Petersburg Thank you for an exceptional service from Gary Sunley who always goes the extra mile for us to accommodate our requirements. Five stars for excellenc Thank you for an exceptional service from Gary Sunley who always goes the extra mile for us to accommodate our requirements. Five stars for excellence for the whole team especially Karen Cavanaugh for customer service who dealt with our questions on our XJ8 whilst in for a service and repairs. More

Ric Anderson -Excellent!!!! Richard Anderson was our Service Contact at crown Jaguar, his professionalism and outstanding excellent service will keep our Jaguar business here . Richard Anderson was our Service Contact at crown Jaguar, his professionalism and outstanding excellent service will keep our Jaguar business here . We appreciate the customer service and special attention we received. More

Service department issues Let me start by saying I love my jaguar , but having so many issues with crown jaguar service department this past year ( techs are good) service advi Let me start by saying I love my jaguar , but having so many issues with crown jaguar service department this past year ( techs are good) service advisors never follow through, this past week was the third time I made an appointment 2 weeks in advance to drop off my vehicle for warranty repair , I get a phone 35 minutes prior to my scheduled drop off time ( keep in mind I live 60 minutes from the dealer ) the service advisor calls to let me know they do not have a car for me, THIS IS THE THIRD TIME, then the service advisor tells me he does not know when they will have one available so I asked him please schedule me when you have one available this was two weeks ago no one has made contact with me, I have called for the past two days even left a message for the service manager Karen not one return phone call in the past two days. Service is so bad I am contemplating changing vehicles ( sad part is my wife prefers to purchase a new Ftype, but she is also fed up with the service we have been provided ) More

Service advisor Richard Anderson This is my first visit for service on my new Jaguar XJL and I was fortunate to re-acquaint myself with Rich whom I have known for 13 years but had los This is my first visit for service on my new Jaguar XJL and I was fortunate to re-acquaint myself with Rich whom I have known for 13 years but had lost contact with him since my last service on my previous Navigator while he was working with Scarritt Lincoln over 9 years ago and it was a very pleasant experience to meet him again after all this time and of course to be treated with the same cordial and efficient service as I had always experienced in the past...he is very knowledgeable on the car he's advising on and very pleasant to deal with in every aspect...he's just a great guy and asset to this excellent dealership....Thank you! More

Out of town service AWESOME Service!!!!!! We were visiting from out of town and encountered an issue with our vehicle. We consulted with our representative in Jacksonvil AWESOME Service!!!!!! We were visiting from out of town and encountered an issue with our vehicle. We consulted with our representative in Jacksonville, FL and were instructed on what to do and who to call in Clearwater, FL. They provided us with the number to the closest dealership (Crown Jaguar). Once we arrived along with our vehicle, it was nothing but pure satisfaction and comfort from the time we walked into the dealership until our vehicle was repaired and picked up. The Crown Jaguar representative that worked with us through this ordeal was Richard (Rick) Anderson. He made us feel very comfortable and treated us just as if we were home with our own representative. He provided us with the details on the current issue and any other issues that may have been discovered during the diagnostics check. Although the car had to stay for a weekend, Rick provided us with a Jaguar service vehicle until ours was repaired. He was nothing short of ensuring us that we were in GREAT-hands with Crown Jaguar, which at the end was proven to be just that. Working with Rick was a blessing and a pleasure. You never know what kind of service or personality you will have to face when you are out of town. Rick’s professional services and personality reflected the same in person and over the telephone. Thank you Rick for your professionalism, great services and making us, especially my Wife, feel very welcomed and comfortable. ET More