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Jaguar Land Rover St. Petersburg - Service Center
St Petersburg, FL
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Jaguar Land Rover St. Petersburg - Service Center
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May 27, 2017
Great experience as alwsys I drove my car from NC due to the difference in dealerships and service department. Rick and Karen are great!! Crown is soooo much better than my exp I drove my car from NC due to the difference in dealerships and service department. Rick and Karen are great!! Crown is soooo much better than my experience elsewhere. More
by nancyloehr
Employees Worked With
Karen , Rick Anderson
Helpful May 27, 2017
Rick Anderson "Rocks" Can't say enough for the fine service that Rick Anderson provides, and the comfortable feeling you get when he is talking to you. Denis Can't say enough for the fine service that Rick Anderson provides, and the comfortable feeling you get when he is talking to you. Denis More
by Binderd
Employees Worked With
Rick Anderson, Gary Sunley
May 26, 2017
2015 F Type Crown Jaguar in St. Petersburg was able to fix an electrical problem with our car. Wilde Jaguar in Sarasota has the car for over 3 weeks and could no Crown Jaguar in St. Petersburg was able to fix an electrical problem with our car. Wilde Jaguar in Sarasota has the car for over 3 weeks and could not properly diagnose or repair the problem. Karen Cavanaugh and Gary Sunley were very helpful with this repair. After purchasing 4 Jaguars from Wilde we will buying our next car from Crown. More
by arcsjag
Employees Worked With
Larry Casto, Karen Cavanaugh, Gary Sunley
May 20, 2017
2005 XK8 scheduled service. Have been bringing my Xk8 for service for the past 8 years. Rick Anderson has always been my service representative. He has been outstanding. I alway Have been bringing my Xk8 for service for the past 8 years. Rick Anderson has always been my service representative. He has been outstanding. I always agree with his recommendations and advice. Technical service is always done with care. More
by agc7512
Employees Worked With
Rick Anderson
May 06, 2017
First Year Service I took my XF in for its first year service. When I arrived, I was greeted by Rick Anderson who told me my assigned Service Rep, Gary Sunley, was busy I took my XF in for its first year service. When I arrived, I was greeted by Rick Anderson who told me my assigned Service Rep, Gary Sunley, was busy with another customer. Rick took me into his office and explained everything that was going to be done to my car including the 7 recalls. Karen Cavanagh stopped to talk with me as did Gary when he was free. Everyone I encountered was friendly, and knowledgeable. My 4+ hour wait was no problem. More
by Judy at Weeki Wachee
Employees Worked With
Rick Anderson, Karen Cavanaugh, Gary Sunley
April 29, 2017
outstanding service and customer support Not a single flaw in service and scheduling. Great work, clean and comprehensive. Gary Sunley was very courteous, efficient and helpful. The rest of Not a single flaw in service and scheduling. Great work, clean and comprehensive. Gary Sunley was very courteous, efficient and helpful. The rest of the service team was very polite and helpful too. The oil change and coolant flush and fill were done quickly; we found no need to take advantage of their loaner car. Our car was waiting for us after a quick look at the cars in the showroom, then lunch across the street. No waiting. They cleaned the car after service, and provided a more comprehensive check of systems and what may need service soon. Considering I've always taken care of my cars and always check them over, their suggestions accurately reflected the conditions of the car that I was aware of. That builds my confidence in the integrity of their service department. It starts our relationship with a good level of trust. The one place I could see room for improvement is in providing what the cost will be for standard service before the work begins. The estimate before hand didn't include things like shop materials and other incidentals that add to the bill, and cost of standard maintenance should already be defined. That said, the end cost was very reasonable, and worth the service they provided. I will drive the extra miles for service at Crown Jaguar. That day Gary Sunley, associated mechanics and the maintenance team gained a satisfied customer for Crown Jaguar. More
by 2012JagXJ
Employees Worked With
Gary Sunley
April 18, 2017
Excellent service experience Excellent customer service, Rick went above what I expected in a service appointment. He explained how certain features work on my car, better trai Excellent customer service, Rick went above what I expected in a service appointment. He explained how certain features work on my car, better training than I had when I purchased the vehicle. More
by Jagdebi
Employees Worked With
Rick Anderson
April 18, 2017
Best Auto Service Department ever I've been dealing with the Crown Jag Service Department for 5 years now. I've never had a better experience in auto service. Rick Anderson is a true I've been dealing with the Crown Jag Service Department for 5 years now. I've never had a better experience in auto service. Rick Anderson is a true professional. He keeps my XFR in tip top performance shape, while making sure I don't spend any more than I have to. Karen and the team really set the bar on the overall customer experience. Always leave with a smile. More
by jim
Employees Worked With
Rick Anderson, Karen Cavanaugh
April 14, 2017
Steve Very professional and courteous. The waiting area was comfortable. No problems with my service. I would definitely come here again for future services Very professional and courteous. The waiting area was comfortable. No problems with my service. I would definitely come here again for future services in my car. More
by Steve
April 13, 2017
Richard Anderson is amazing My XF was just in for a service to correct nine recalls, and Rick was on top of things and delivered first class service. He enlightened me regarding My XF was just in for a service to correct nine recalls, and Rick was on top of things and delivered first class service. He enlightened me regarding some other troubling aspects of the car's history (I did not purchase it at Crown), which I will now be taking up with the dealer who sold me the car. Superb customer experience. Thanks, Mr. Anderson! More
by StPeteLady
Employees Worked With
Rick Anderson
