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Jaguar Land Rover St. Petersburg - Service Center

St Petersburg, FL

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361 Reviews

361 Reviews of Jaguar Land Rover St. Petersburg - Service Center

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October 09, 2017

Always a Pleasure at Crown Jaguar Service I recently had a flat tire and utilized the Jaguar Roadside with follow up to dealer service for tire replacement. Rick Anderson, Karen Cavanaugh, and More

by JAGLICIOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Anderson, Karen Cavanaugh, Bud Hawkins
October 08, 2017

AMAZING SERVICE , Thank you Richard Anderson for having the professional experience and having all the best service providers always available to take care of any and More

by Janet Hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also a special thanks to Karen Cavanaugh ! , Rick Anderson, Karen Cavanaugh
Oct 10, 2017 -

Jaguar Land Rover St. Petersburg responded

Janet we're so glad Ryan has been there the past 7 years to make sure your Jag is up and running issue free. We know you love your Jaguar and are overjoyed you've entrusted us to maintain it. Regards Crown Jaguar

October 06, 2017

Overview of features of FType R with Tristan Smith I just finished meeting with Tristan Smith, the Jaguar Encore Specialist. He arrived perfectly on time to go through all of the various electronic fea More

by FType Guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Smith
October 04, 2017

Excellent F-Pace Training from Tristan Tristan came to my office & spent an hour with me covering all features of my F Pace that I purchased a week prior. He was both knowledgeable & patien More

by zacharyk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan Smith
Oct 04, 2017 -

Jaguar Land Rover St. Petersburg responded

We're glad we could go above and beyond for you. We'd rather not inconvenience our clients so us coming to you was a no brainer. Regards Crown Jaguar

September 08, 2017

I have a surprise for you! I brought in my 2004 XJ8 for service on Thursday August 31st. Rick Anderson, my service writer, told me they wouldn't get to is today, but fixed me up More

by jaglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Anderson
September 01, 2017

Pleased with the personalized service A lot has changed in the customer service at Crown since I bought my last vehicle three years ago. More attentive service. Couldn't be more pleased. T More

by Kittyowner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Smith
Sep 04, 2017 -

Jaguar Land Rover St. Petersburg responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Regards, Crown Jaguar

August 26, 2017

It's was the best and very friendly Yes it was a good experience there I will all ways take my car there and Richard Anderson I will go to him he was ver helpful with me and took good c More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A women from Rhode Island do not remember her name, Rick Anderson
Aug 28, 2017 -

Jaguar Land Rover St. Petersburg responded

We thank you for your continued business and we're glad Rick has been a constant help. Regards Crown Jaguar

August 24, 2017

Service is great. Putting me in a rental car sucks!!! I have no problem with the service I receive at Crown Jaguar. I do have a problem being put in a rental car that barely makes it down the road. I paid More

by Na
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sunley
August 17, 2017

Excellant service Karen Cavenaugh and Gary Sunley were extremely helpful and efficient which is typical of my experience with my over 15 years of dealing with the Crown More

by xkefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Cavanaugh, Gary Sunley
Aug 21, 2017 -

Jaguar Land Rover St. Petersburg responded

First we want to thank you for so many years of loyalty! We're glad we could be helpful and efficient. We're overjoyed that Gary and Karen continue to give you great service that keeps you coming back! We appreciate your business and look forward to working with you again. Regards Crown Jaguar

August 08, 2017

Professional & friendly Rick was professional & friendly. He was willing to answer my questions and took the time to explain further if needed. He is an asset to your company More

by Morris.D0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Anderson
Aug 09, 2017 -

Jaguar Land Rover St. Petersburg responded

We're glad your service experience with Rick went well. Hearing he was informative is just so great. We're overjoyed with your satisfaction and look forward to working with you again. Regards Crown Jaguar

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