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Jaguar Land Rover St. Petersburg - Service Center
St Petersburg, FL
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Jaguar Land Rover St. Petersburg - Service Center
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October 09, 2017
Always a Pleasure at Crown Jaguar Service I recently had a flat tire and utilized the Jaguar Roadside with follow up to dealer service for tire replacement. Rick Anderson, Karen Cavanaugh, and I recently had a flat tire and utilized the Jaguar Roadside with follow up to dealer service for tire replacement. Rick Anderson, Karen Cavanaugh, and Bud Hawkins all helped with the issue as if we were family. Always professional, courteous, attentive, and ready to help. The service at Crown Jaguar is excellent thanks to the true dedication and personalized service from Rick and Karen. My sales person Bud kept me abreast of the progress of the repair as well as lease specials, providing insight into my next Jaguar purchase. Their lounge is accommodating and I was able to work remotely using their complimentary WIFI. Karen even offered to help microwave the lunch I brought just in case since the tire had to be ordered and the wait was longer than expected. Kudos to the Crown Jaguar team! Many THANKS;) More
by JAGLICIOUS
Employees Worked With
Rick Anderson, Karen Cavanaugh, Bud Hawkins
Helpful October 08, 2017
AMAZING SERVICE , Thank you Richard Anderson for having the professional experience and having all the best service providers always available to take care of any and Thank you Richard Anderson for having the professional experience and having all the best service providers always available to take care of any and ALL our issues that have occurred in the last 7 years . As you know I love my Jaguar, and I have complete confidence that you will help me with any questions on my nexed purchase there at CROWN JAGUAR " THANKS for your help . Your a blessing, Sincerely Janet Hansen More
by Janet Hansen
Employees Worked With
Also a special thanks to Karen Cavanaugh ! , Rick Anderson, Karen Cavanaugh
October 06, 2017
Overview of features of FType R with Tristan Smith I just finished meeting with Tristan Smith, the Jaguar Encore Specialist. He arrived perfectly on time to go through all of the various electronic fea I just finished meeting with Tristan Smith, the Jaguar Encore Specialist. He arrived perfectly on time to go through all of the various electronic features of my new FType R. Tristan is very polite and patient and is very knowledgeable about the electronics throughout the vehicle. Paul Zak More
by FType Guy
Employees Worked With
Tristan Smith
October 04, 2017
Excellent F-Pace Training from Tristan Tristan came to my office & spent an hour with me covering all features of my F Pace that I purchased a week prior. He was both knowledgeable & patien Tristan came to my office & spent an hour with me covering all features of my F Pace that I purchased a week prior. He was both knowledgeable & patient. For Crown to send someone to me vs having me drive 45 minutes to meet is just another reason I will recommend them to anyone looking for a great buying experience. More
by zacharyk
Employees Worked With
Tristan Smith
September 08, 2017
I have a surprise for you! I brought in my 2004 XJ8 for service on Thursday August 31st. Rick Anderson, my service writer, told me they wouldn't get to is today, but fixed me up I brought in my 2004 XJ8 for service on Thursday August 31st. Rick Anderson, my service writer, told me they wouldn't get to is today, but fixed me up with a loaner at Enterprise Rent a Car.. Two days later Rick fixed me up with a new XE for the weekend. On Wednesday Rick called me telling me my car is ready and that I have a surprise for you. The surprise was Rick had my car detailed inside and out. It looked like a brand new car! It was beautiful. Bill Nelsen More
by jaglover
Employees Worked With
Rick Anderson
September 01, 2017
Pleased with the personalized service A lot has changed in the customer service at Crown since I bought my last vehicle three years ago. More attentive service. Couldn't be more pleased. T A lot has changed in the customer service at Crown since I bought my last vehicle three years ago. More attentive service. Couldn't be more pleased. Tristan did a great job. More
by Kittyowner
Employees Worked With
Tristan Smith
August 26, 2017
It's was the best and very friendly Yes it was a good experience there I will all ways take my car there and Richard Anderson I will go to him he was ver helpful with me and took good c Yes it was a good experience there I will all ways take my car there and Richard Anderson I will go to him he was ver helpful with me and took good care of me thank you Richard Anderson and there was a women there to who was very helpful and made me fell like home there she is from Rhode Island More
by Mark
Employees Worked With
A women from Rhode Island do not remember her name, Rick Anderson
August 24, 2017
Service is great. Putting me in a rental car sucks!!! I have no problem with the service I receive at Crown Jaguar. I do have a problem being put in a rental car that barely makes it down the road. I paid I have no problem with the service I receive at Crown Jaguar. I do have a problem being put in a rental car that barely makes it down the road. I paid big bucks for my XJ and I expect to be driving a Jaguar or something similar as a loaner when I have my vehicle serviced. I would ask Crown Jaguar to increase the number of loaners on hand to resolve this problem. More
by Na
Employees Worked With
Gary Sunley
August 17, 2017
Excellant service Karen Cavenaugh and Gary Sunley were extremely helpful and efficient which is typical of my experience with my over 15 years of dealing with the Crown Karen Cavenaugh and Gary Sunley were extremely helpful and efficient which is typical of my experience with my over 15 years of dealing with the Crown Jaguar Service Department. More
by xkefan
Employees Worked With
Karen Cavanaugh, Gary Sunley
August 08, 2017
Professional & friendly Rick was professional & friendly. He was willing to answer my questions and took the time to explain further if needed. He is an asset to your company Rick was professional & friendly. He was willing to answer my questions and took the time to explain further if needed. He is an asset to your company. More
by Morris.D0423
Employees Worked With
Rick Anderson
