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Jaguar Land Rover St. Petersburg
St Petersburg, FL
2,054 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,054 reviews
April 20, 2020
Best car buying experience due largely to Miro Ostojic. From first contact he was professional, honest, and made things easy. Highest possible recommendation of Miro!!! From first contact he was professional, honest, and made things easy. Highest possible recommendation of Miro!!! More
by Francisco Gari
April 16, 2020
I found Karl to the be punctual, professional, and polite. He made the car buying process as easy as it could be during Covid 19 - and delivered the vehicle to me at no extra charge. I would highly polite. He made the car buying process as easy as it could be during Covid 19 - and delivered the vehicle to me at no extra charge. I would highly recommend his services, and look forward to working with him again in the future. More
by MJM
Employees Worked With
April 13, 2020
Wasted time/lack of curtesy After communicating with Nate (very helpful) the next day I made an appointment with him to view a specific car that I was interested in. Since I was After communicating with Nate (very helpful) the next day I made an appointment with him to view a specific car that I was interested in. Since I was an hour away I gave him a half hour window for my arrival. I also received a phone call that morning from one of the managers and he assured me that Nate would have the car ready for me when I arrived. (My concern was for it to be clean because of Coronavirus - I’m older!) When I was almost there Nate called me to say the vehicle had been sold and he had only just found out. So, my critique is that management should have called me when they received the second inquiry and given me the opportunity to buy or decline before agreeing to a sale with the second party. At the very least it would have saved me a wasted two hour round trip. Despite this experience I would consider working with them again as they have great stock and fair prices. More
by Yevrah50
Employees Worked With
Jeff Joiner, Nate Lynch
April 13, 2020
The experience was smooth and simple. All my questions were answered and my loaner car was fantastic. The wait time was extremely low, I came prepared to have to wait for hours before getting a longer but were answered and my loaner car was fantastic. The wait time was extremely low, I came prepared to have to wait for hours before getting a longer but was pleasantly shocked when I was gone in 13 minutes. More
by Princy
Employees Worked With
Lynda Mattingly, Talon Craft
April 09, 2020
Talon is a great guy help us get what we needed done. He was very polite. He also handle things in a very timely manner!! Very happy with everything was very polite. He also handle things in a very timely manner!! Very happy with everything More
by Ortizmaria97
Employees Worked With
Lynda Mattingly, Joseph Sobczak, Joe Caporicci, Talon Craft
April 07, 2020
Over and Beyond......... Karen Cavanaugh went over and beyond in helping me on a recent visit to Crown Jaguar. I have been a loyal customer for 6 years and truly appreciate Karen Cavanaugh went over and beyond in helping me on a recent visit to Crown Jaguar. I have been a loyal customer for 6 years and truly appreciate hers and Gary Sunley's professionalism and willingness to help especially during these difficult times. More
by lspetrini
Employees Worked With
Karen Cavanaugh, Gary Sunley
April 07, 2020
In this difficult time for all with Covid19 and the isolation requirements I had an enquiry on my New 2020 RANGE ROVER EVOQUE. I received an email from Credit Karma signaling a new RECALL issued by JLR isolation requirements I had an enquiry on my New 2020 RANGE ROVER EVOQUE. I received an email from Credit Karma signaling a new RECALL issued by JLR NA on 27Feb20. Upon reading the severity of the recall I immediately emailed Karen Carpenter in Service to enquire if this was an item of concern for my vehicle. My vehicle was in service in February post purchase for the installation of an aftermarket vehicle wrap proactively suggested by Talon Craft. Talon had mentioned about a recall he was to undertake whilst it was in, which was completed. I hadn't Talon's email direct but Karen connected with me with him and I had a response jn under 45min to my initial enquiry. Talon was thorough to explain that the recall brought forward by Credit Karma did not apply to my vehicle, moreover he remembered in detail what he had proactively fulfilled on my prior visit which was a minor tweak to fuel sensor. He provided me a website and instructions of how I can immediately check by Vin number should I receive a notice again. I can't express how much a comfort it is to know how responsive and knowledgeable it is to have Talon and Karen not onky know about the vehicles they service but the feeling they instil as to the knowledge of my own car and it's service records...as if it were there own car. Always treated with kindness and timely informative details! Thank you. Keith Miles-SmartEarle More
by Westburywhitehorse1
Employees Worked With
Karen Cavanaugh, Talon Craft
April 07, 2020
Fast, efficient and work completed on time. Great service and Talon kept me updated on progress and details of work required. Checkout was easy. Car was clean service and Talon kept me updated on progress and details of work required. Checkout was easy. Car was clean More
by melsullivan10
Employees Worked With
Karen Cavanaugh, Talon Craft
