Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover St. Petersburg
St Petersburg, FL
2,054 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,054 reviews
April 28, 2020
Brought my F-Pace in for service to have the InControl software updated. Loved the update but when I had to drop my husband off a few days later, I let them know there seemed to be features that were not software updated. Loved the update but when I had to drop my husband off a few days later, I let them know there seemed to be features that were not working. It was just shy of closing on a Friday and instead of having me wait and come back the following week, Claude (Tech) and Talon (Service Specialist) asked if I could wait about 20 minutes and they would take care of it. Approx 20 minutes later, I was on my way after they explained what had happened and how they fixed it. It worked great after that. Thank you to Talon and Claude for their excellence in customer service. More
by Nancy
Employees Worked With
Claude, Service Tech, Talon Craft
April 28, 2020
I have been dealing with Karl for over 30 years and every purchase has gone through flawlessly. Karl takes personal responsibility to insure my wife and I are completely satisfied. A real asset to Crown. purchase has gone through flawlessly. Karl takes personal responsibility to insure my wife and I are completely satisfied. A real asset to Crown. More
by Cbmusic
Employees Worked With
April 25, 2020
Internet Online Purchase Experience We purchased our first vehicle completely online from Nashville TN. Karl was responsive and supportive of the entire process and made sure my wife an We purchased our first vehicle completely online from Nashville TN. Karl was responsive and supportive of the entire process and made sure my wife and son were personally picked up at the Tampa airport within 48 hours of starting the online purchase experience. The retail experience was seamless as my wife was in her new Jaguar Convertible and on the road quickly. I cannot express enough gratitude for Karl taking care of my loved ones and making the overall purchase experience one that will make me a customer of his for life. More
by Freddie780
Employees Worked With
April 24, 2020
Thank you, great service from Talon. I was in for routine oil change and with unexpected issues he went above and beyond to make sure I was not inconvenienced. oil change and with unexpected issues he went above and beyond to make sure I was not inconvenienced. More
by porter,cp
Employees Worked With
Talon Craft
April 24, 2020
I couldn't be happier with my vehicle. It looks great and the tint is high quality. I will definitely be recommending you to everyone I know. Thank you for your friendly and exceptional service! and the tint is high quality. I will definitely be recommending you to everyone I know. Thank you for your friendly and exceptional service! More
by Mrslagassey
Employees Worked With
Talon Craft
April 23, 2020
Service is always top-notch with courteous, knowledgeable advisors who never fail to effectively communicate to the customer their vehicle's needs. Would definitely recommend advisors who never fail to effectively communicate to the customer their vehicle's needs. Would definitely recommend More
by djagkitty
Employees Worked With
Talon Craft
April 21, 2020
F-Type SVR purchase Excellent at dealership and home delivery purchase experience with Michael Donovan. Knew the SVR inside and out, had it prepped and delivered to home Excellent at dealership and home delivery purchase experience with Michael Donovan. Knew the SVR inside and out, had it prepped and delivered to home by Michael next day. Knowledgeable, courteous, friendly, enthusiastic and fun to talk to! Highly recommend Michael and Crown JLR! More
by Billj10
Employees Worked With
Michal Niezbecki, Joseph Sobczak, Michael Donovan, Talon Craft
April 21, 2020
Prompt, courteous service. State of the art facility. Talon went above and beyond as always. We have always been dealt with fairly and honestly. Thanks Crown Talon went above and beyond as always. We have always been dealt with fairly and honestly. Thanks Crown More
by kevin.hibbitts
Employees Worked With
Talon Craft
April 20, 2020
Standing by their customers I have to recognize Michal Niezbecki (General Manager) for calling me on a Sunday on his day off to resolve a concern I had with a service issue. Mich I have to recognize Michal Niezbecki (General Manager) for calling me on a Sunday on his day off to resolve a concern I had with a service issue. Michal went above & beyond my expectations. My concerns were fully resolved and he spoke to me like I mattered. Thank you for your professionalism and concern on my issue. More
by bigclaw70
Employees Worked With
Michal Niezbecki
