Jaguar Land Rover St. Petersburg

Crown Jaguar = Excellence in Customer Service This recent purchase was our second visit to Crown Jaguar and I would not consider another dealership for future purchases. Matt Taneja was great to w This recent purchase was our second visit to Crown Jaguar and I would not consider another dealership for future purchases. Matt Taneja was great to work with. His passion, positive energy, and commitment to excellence in customer service is easily apparent. He was very attentive and provided us ample time and privacy to consider our decision before agreeing to a deal. He was always upfront and transparent and never promised something of which he wasn't 100% certain. He has followed up to make sure I am enjoying my new F-Pace (I love it) and that I have everything I need. I am fully confident that I can always reach out to Matt and he will be available to assist with any questions long after my purchase. The buying experience at Crown Jaguar was extremely positive thanks to Matt and a team who welcomes you in and invites you to be a part of the Crown Jaguar family. Thank you also to Bud Hawkins, Mike Niezbecki, Morgan Richards, and Tristan Smith for your dedication and commitment to excellence in customer service. More

First class service when purchasing new Jaquar FPace When I was ready to purchase a new car, I decided to check out Crown Jaquar as I have been eyeing the F Pace. Matt Taneja was there with me every step When I was ready to purchase a new car, I decided to check out Crown Jaquar as I have been eyeing the F Pace. Matt Taneja was there with me every step of the way. His knowledge of the vehicle was top notch and I really felt like I was being treated like he would treat his own family member. I was slightly nervous about getting a new car as it had been 5 years and I really loved my Lexus. He gave me the time and patience I needed to research other cars and in the end, I felt like the Jaquar would be the best fit. Thank you Matt and the whole Crown team for taking great car of me. I love the F Pace and am looking forward to driving it! More

Worst car buying experience As a woman, I have brought several cars, this was by far the worst experience I have ever had. I was not treated with respect by salesmen at this deal As a woman, I have brought several cars, this was by far the worst experience I have ever had. I was not treated with respect by salesmen at this dealership. This dealership was selected for me through my agency car buying service and provided me with certificates for my configured vehicle. I was contacted by the internet salesperson and that’s when everything started to go downhill. The gentleman first asked to speak with my husband and after I corrected him, I felt that he became rude and condescending with me. However I decided to go to the dealership anyway with a male friend. After speaking with a different salesperson and explained I was using the car buying service the salesperson went a got a sales manager. Everything went from bad to worse. The guy was very arrogant and told me that the certificates that I received from the car buying service and the dealership’s internet salesperson was not the actual price of the vehicles. I felt that this was a classic example of bait & switch and dishonest practices. The sales manager explained that the car buying service prices are only slightly above MSRP and the prices I received were only for leasing the vehicle. The entire time I was at this dealership the manager didn’t communicate with me personally he spoke with my male friend. My male friend told him several times that I was the one buying the car and that he should speak with me. After I decided to leave the dealership, the sales manager contacted my male friend on more than one occasion and presented him with offers to relay to me. I feel this type of behavior is so offensive and disrespectful, especially coming from a person on the management staff. I will never recommend this dealership to anyone. Horrible service! More

Best buying experience ever Bought our first jag ... best car buying experience ever! Did initial queries online and no hassles no games just honest direct and excellent custome Bought our first jag ... best car buying experience ever! Did initial queries online and no hassles no games just honest direct and excellent customer service. Thanks Jeff joiner!! And Morgan and Bud too! We look forward to being a jag owner not just with this purchase but for future ones... 😀👍 More

Excellent dealership and salesperson Matt was fantastic and made the whole process easy. Len helped Matt and was also wonderful, as was Morgan with the financing. I will definitely buy ca Matt was fantastic and made the whole process easy. Len helped Matt and was also wonderful, as was Morgan with the financing. I will definitely buy cars from them in the future! More

Excellent service Matt was a joy to work with. He paid attention to what we wanted and did everything to help us attain that goal. One of the best we have ever worked w Matt was a joy to work with. He paid attention to what we wanted and did everything to help us attain that goal. One of the best we have ever worked with....Great job....Would come back to him again..Overall the dealership in sales was great. Joe and Len were equally great to work with. This is a wonderful and very professional dealership More