Jaguar Land Rover St. Petersburg

The best experience I've ever had purchasing a vehicle. I spotted a vehicle for my wife online that was at Crown Jaguar. I recently realized being a miser who refuses to buy anything I'm not prepared to pay I spotted a vehicle for my wife online that was at Crown Jaguar. I recently realized being a miser who refuses to buy anything I'm not prepared to pay for in cash was a detriment to my marriage whether I knew it or not. My wife is her own person, with her own ways and she need not blindly accept some ridiculous philosophy she married into. She'd suffer in silence till I gave up the ghost if that's what it took. I'm truly fortunate to have her. However, I mentioned buying a Tesla this year, and she opened up to me about her dream of owning a vehicle that does more than getting her from point A to point B. I had never thought about it. Selfish of me to not see this, or even ask. With a few questions and a bit of digging on my part I set out to get her what she deserves. My search led me to Crown Jaguar on a Saturday just before opening. I sat there in my 13 year old vehicle with 170k miles and was ready to fight to prove I'm no simpleton. "I can afford any car on this lot, and they're going to treat me as such!". Two minutes pass. It's 9AM - on a Saturday nonetheless - and the door opens. One of the kindest gentlemen I have ever met walked out and introduced himself. Two minutes later I was totally disarmed and off on a test drive., The salesman (Matt Taneja) asked me if I had any questions about the vehicle. I told him I'd done all my research, and then he asked about my family. We had a friendly chat for 15-20 minutes as he guided me back to the lot. After we'd parked, I decided I wanted it. That was all it took. I had a few questions from finance (Joe Sobczak another class act) about the particulars, but that was all there was to it. Less than two hours later I was off to surprise the missus with her new Navigator. She couldn't be any happier, nor could I. On the internet, the loudest people are the ones who are unhappy. I would say I'm no different, but I'm not. I've only left a handful of positive reviews in my lifetime. I was looking forward to leaving this one. I've been looking forward to leaving this review because I was so satisfied with my experience at Crown Jaguar. Not just that, but I know any vehicles I purchase in the future will be from Matt. He knows I'll be shopping for a Tesla later this year, and he'll be given notice before I start searching. Contrary to my expectations, it was a welcoming and warm experience. I would recommend Crown to any friends or family, and specifically Matt. I may be the worst judge of character when it comes to people, but that is only true when I feel someone is furtive or I make assumptions about someone with a glance. Thank God that didn't happen to me last week. However, when someone is a good, kind, generous person. I'm hardly ever wrong. I had that feeling about Matt the moment I met him. This is long, and I sound like a blow hard. I'm just that impressed. That's all there is too it. If you're on the fence, I hope my review serves as a tipping point. I will likely buy all of my future vehicles from Crown. More

Joe's professionalism and patience was instrumental From the moment we walked on the showroom floor, we were treated with a great deal of professionalism. Joe was courteous and respectful of the questi From the moment we walked on the showroom floor, we were treated with a great deal of professionalism. Joe was courteous and respectful of the questions and details asked. Even when my wife wanted to see two colors side by side when one was buried deep in the lot, he didn't flinch and was happy to give my wife the experience she needed to make the decision. The only step in the process where dealerships just can't (or refuse to) change is during the close. There is an enormous amount information, analytics, and statistics on trade-ins, average sales of new cars, open market sales, etc. I did an enormous amount of research to what was fair value for the car purchase and fair value for the trade. I don't remember the manager's name that I had to deal during the final close, but that is what left a horribly sour taste in my mouth. Arrogant and condescending, all over $500 on a $74,000 vehicle. Just sad. Thank goodness we had Joe for 95% of the transaction. More

fantastic experience! Michael and Morgan were awesome to deal with -- friendly, responsive, and thought outside the box to make the sell happen. for both of them, the cus Michael and Morgan were awesome to deal with -- friendly, responsive, and thought outside the box to make the sell happen. for both of them, the customer was always right, very refreshing in todays world. thank you for a great experience -- highly recommend this seller of high end automobiles! Morgan and Morgan -- is for sure for the customer and the people! Thank you Morgan, Roll Tide... More

Volt purchase Joe has been great!! Very easy dealership to work with. Everyone has been very friendly. They have a great selection of pre owned cars and new Jaguars Joe has been great!! Very easy dealership to work with. Everyone has been very friendly. They have a great selection of pre owned cars and new Jaguars and Land Rivers. I highly recommend them!! More

Fantastic Buying Experience Unlike many previous car buying experiences buying a Jaguar from Crown Jaguar was fantastic. I couldn’t find the car I wanted in south Florida so I s Unlike many previous car buying experiences buying a Jaguar from Crown Jaguar was fantastic. I couldn’t find the car I wanted in south Florida so I started looking on line. Found the perfect car and Ryan made the buying experience seamless and painless. I would recommend Crown Jag without reservation. More

Excellent & professional out of state purchase! Purchasing a car can be daunting enough, let alone long distance and site unseen . The team at Crown made the purchase as seamless as possible. Micha Purchasing a car can be daunting enough, let alone long distance and site unseen . The team at Crown made the purchase as seamless as possible. Michael Donovan Internet Sale Manager especially helped to make a long distance 2018 Christmas surprise happen. The description & condition of the XK was spot on. Michael helped with all facets of the transaction and was always available even when he was on vacation. Michael and the team helped with transportation and all paperwork for the out of state purchase. The Jag was delivered in on time and as described. Customer service and professionalism.......Crown has both.....My only regret is that this dealership is not in New Jersey! Michael, Jeff J., Joe S. and the team.........Thank you Ask for Michael Donovan, you won't be disappointed.! BNTMC More