Jaguar Land Rover Seattle

Service reps great, appreciated transportation assistance. Service was good but I remain irritated that I had brought car in while it was under warrantee. The problem didn't get resolved. I brough assistance. Service was good but I remain irritated that I had brought car in while it was under warrantee. The problem didn't get resolved. I brought it back and had to pay over $1500 because car no longer in warrantee. I believe if it had been fixed first time I would not have had to pay I have asked a number of times for contact info of who I can contact to discuss this but my inquiries go unanswered. All LandRover service centers in Seattle area take several week or even months to get appointments More

Love Love Love my Range Rover Velar! Thank you so much Sean and Ben for putting me in this sweet ride! Best purchase experience all around; from beginning to end.... and beyond! Thank you so much Sean and Ben for putting me in this sweet ride! Best purchase experience all around; from beginning to end.... and beyond! More

My car fax was wrong and now i am having warranty work that I can’t get done, I also had to fix my documents 4 times because missing information. And they also forgot to add some fees and finance lady bla that I can’t get done, I also had to fix my documents 4 times because missing information. And they also forgot to add some fees and finance lady blamed it on green light when all along it was not their fault they are a third party that only gives temp permits .every time I tried to call for help with the situation Sean k , kept ignoring my calls while his coworkers stated he was there all week . Those trophies on his desk do not mean anything if you can’t provide good service for your customers that bought a $84,000 vehicle. More

As always, the customer service at JLR dealership was A+. From scheduling the appointment through the completion of my service everyone at the dealership was friendly and helpful. On this occasion I was havi From scheduling the appointment through the completion of my service everyone at the dealership was friendly and helpful. On this occasion I was having my tire replaced. I waited in the lounge area. Their lounge area was comfortable and easy to relax in. The cost of the service was reasonable and most of all I was assured that my tire was replaced properly. So glad that I bought my car from JLR. More

Pleasant experience with online vehicle purchase. Emily, Nicole, Mel very professional. I would buy from this dealership again. Emily, Nicole, Mel very professional. I would buy from this dealership again. More

I really appreciated the professionalism of the service advisors and the rental car agent. My car was ready by the 3 PM requested time and the nagging TPMS issue was completely resolved. advisors and the rental car agent. My car was ready by the 3 PM requested time and the nagging TPMS issue was completely resolved. More

This time is my last service for my warranty but I continue keep service, thank all and stuff. continue keep service, thank all and stuff. More

Our salesperson, Ben did a great job. Easiest car purchase we have ever made. Price was way below book and the car was in excellent shape Easiest car purchase we have ever made. Price was way below book and the car was in excellent shape More

I was told service would be completed by 5:00 PM and I had a ride that could drop me off at 3:00 PM. I told them I would wait in the lobby, as I had work to do. They generously set me up at a cubicle so had a ride that could drop me off at 3:00 PM. I told them I would wait in the lobby, as I had work to do. They generously set me up at a cubicle so I could finish my work day there in a very comfortable environment. As well as enjoy a cup of coffee. Sheneta was very helpful and professional. More

Once we got on the schedule they were very responsive and in a timely manner in a timely manner More