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Jaguar Land Rover Seattle
Lynnwood, WA
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Nice people, dumb people, would never go back. Been there 4 times, called to schedule service this week, they can't find the car in their system by any means (name, Vin #!!!, phone number - no Been there 4 times, called to schedule service this week, they can't find the car in their system by any means (name, Vin #!!!, phone number - none of these have changed). It's my wife's car, but since I was there at the first visit, and even though I told them it was not my car, they will not talk to her, so I have to be the one to talk to them. No one will lift a finger to change this - they only care about sales, not maintenance or repair. These guys can't even arrange a loaner car ahead of time anymore. They actually think a system where you "...bring you car in for service and we'll see if there are any loaners left..." is a good way to do business. They cannot figure out why that doesn't work. What do i do if there are no loaners left? Why can't you arrange a loaner 8 weeks ahead of time. They are stupified by these types of questions. Jag Seattle is so bad, they forced us to move on to independent service shops who care way more than this terrible dealership. And cost less. I can't get a loaner car from the independents, but I couldn't get one from Jaguar Seattle either. I will not buy a new car from Jaguar Seattle either. More
Booked in for an airbag recall 6 weeks in advance only to find out that they had not bothered to order the parts when we arrived. So we had to reschedule and come back a second time. We are > 1 hours drive f find out that they had not bothered to order the parts when we arrived. So we had to reschedule and come back a second time. We are > 1 hours drive from the dealer so that was two wasted days traveling back and forth. More
The service was excellent but I won’t be back. A simple oil change cost $268 with nothing added. That is ridiculous. The rep was very apologetic up front about the cost and the coffee machine w A simple oil change cost $268 with nothing added. That is ridiculous. The rep was very apologetic up front about the cost and the coffee machine was great….but! More
This is the 5th car that I have bought/sold through the dealership and it's almost scary simple, yet perfection. A dealership that still leads with "service". Thank you, Ron K. dealership and it's almost scary simple, yet perfection. A dealership that still leads with "service". Thank you, Ron K. More
Fast service and quick turn around. Make sure to schedule your appointment for the most efficient process. Make sure to schedule your appointment for the most efficient process. More
Even though not all that pleased with the maintenance program on this kind of vehicle for being new compared to all the other vehicles we have owned and maintain extremely well. Just kind of catches you program on this kind of vehicle for being new compared to all the other vehicles we have owned and maintain extremely well. Just kind of catches you of guard fir that cost so soon after a big purchase. we do love the the Lynnwood dealership and their staff which is always top notch. Also a fantastic GM. This is our 4th Range Rover so that probably says enough however about the vehicle however our next choice may be something different. Starting to see to many of these in the road now . Fantastic car and Brand More