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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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November 11, 2020

One week without any calls or updates on my car terrible customer service even the service manager would not return a phone call took them a week to figure out it was a computer update that was specifically More

by GINARATNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Hans, Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

November 10, 2020

Ruby did a wonderful job explaining what was needed and answering my many questions. Thanks Ruby for making me feel special and welcomed during my service visit! More

by JOHNKLADIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
November 05, 2020

If I could I would not even give 1 star very unprofessional service received and still charged for it!!will not bring the car back for any service!! More

by MAPERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

November 05, 2020

The best salesleople to work with (especially Vonce). Loved the easy style and relaxed atmosphere. The service department is very attentative as well. I will definitely be a repeat customer. More

by Liz Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lev Akdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vonce Isom, Sean Hegarty, Rich Aigner
November 02, 2020

Ms. Ruby was very pleasant! Her customer service is phenomenal and outstanding, she made sure everything was done accurately! She is the real MVP!! Thanks More

by TRESSIA_BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
October 30, 2020

Work was done very quickly! Excellent customer service! This location will be my first stop in the future if I need any other car services done. More

by CCM.JJANISZEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lev Akdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Aigner, Ruby Ilyayeva
October 26, 2020

The Land Rover Schaumburg Service department was courteous, thorough, and easy to work with. They took the time to explaining detail what was going on with my car. More

by JASON@MASTERINNOVATIONS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
October 26, 2020

Great working with this team! From purchasing to the service department. Great modern facility. Service department and sales didn’t play games or high pressure. More

by RISC6000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Good service, Ruby was helpful and professional. I had a 17 F-Pace that needs a service for oil change and cabinet filter change. Overall, nothing to complain. More

by ANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
October 22, 2020

Loyal customer of motorowerks, and on my third RR Sport. Wouldn’t consider going to any other LR dealership or dealership group. Adam Reed Rocks. Am I at 25 words yet? More

by TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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