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Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews
603 Reviews of Land Rover Schaumburg - Service Center
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November 20, 2020
Took my car for service and the car has been terrible ever since I got it back. Have taken it back three time. All the lights go on, smell of fumes and they keep saying nothing is wrong. Not sure how i ever since I got it back. Have taken it back three time. All the lights go on, smell of fumes and they keep saying nothing is wrong. Not sure how it’s acceptable to bring a car in three times with engine light, tire light and another light all going in after the annual service. Never had a problem before. I’m at $46,000 miles. I’m sure they will find the problem after the 50k miles warranty expires. More
by LEA1030
Verified CustomerEmployees Worked With
Christian Csavoy
November 20, 2020
Easiness to make service appointment. Very prompt, and timely service. Very knowledgeable service advisor. Location is easily accessible. Waiting room is very clean and entertaining. timely service. Very knowledgeable service advisor. Location is easily accessible. Waiting room is very clean and entertaining. More
by PELACKATTU
Employees Worked With
Christian Csavoy
November 19, 2020
Great customer service. Very friendly and accommodating. Definitely recommend them. Ruby was great to work with. Having to type 25 words to express your experience isn't the best can't submit until you do Definitely recommend them. Ruby was great to work with. Having to type 25 words to express your experience isn't the best can't submit until you do More
by CHRISTINEFUNAI
Employees Worked With
Ruby Ilyayeva
November 18, 2020
Christian in service did a great job handling my auto repair. Great job performed and would highly recommend. This was a insurance repair and Christian worked with them when remanufactured parts were n repair. Great job performed and would highly recommend. This was a insurance repair and Christian worked with them when remanufactured parts were not available. More
by TEACH21152
Employees Worked With
Christian Csavoy
November 18, 2020
Very unhappy with my service. $2,000 for new brakes and they won’t stop squeaking!!!! Total service always $4000 for this plus 50,000 mile checkup! they won’t stop squeaking!!!! Total service always $4000 for this plus 50,000 mile checkup! More
by DAVID.SHOWMAN
Employees Worked With
Other Employees :
Anthony Nitti, Bill Hans, Ruby Ilyayeva, Christian Csavoy
November 17, 2020
Great service and experience as usual. Christian is a great advisor and Brad is a great Mechanic. I am happy all around and all involved in my experience should be rewarded. great advisor and Brad is a great Mechanic. I am happy all around and all involved in my experience should be rewarded. More
by FALK.DEREK
Employees Worked With
Ruby Ilyayeva, Christian Csavoy
November 16, 2020
Hands down nicest and largest service department for Land Rover I’ve ever seen. Efficient and timely. The 3 levels of service was a little strange.....I’m used to a base service cost plus one or two option Rover I’ve ever seen. Efficient and timely. The 3 levels of service was a little strange.....I’m used to a base service cost plus one or two optional recommendations as a car gets older. More
by MILES.WULLER
Employees Worked With
Bill Hans, Ruby Ilyayeva
November 16, 2020
The whole experience was great. Really appreciate the extra effort everyone put in. Communication was excellent. Will definitely recommend any potential customers to go to Jaguar Schaumburg. extra effort everyone put in. Communication was excellent. Will definitely recommend any potential customers to go to Jaguar Schaumburg. More
by BILLYD3
Employees Worked With
Other Employees :
Anthony Nitti, Bill Hans, Ruby Ilyayeva, Christian Csavoy
November 13, 2020
took picture of underneath car, and told I need tire rotation-only 2 red lines on one tire and alignment. I asked two people, Stephen and Christian to take another picture of underneath after work was d rotation-only 2 red lines on one tire and alignment. I asked two people, Stephen and Christian to take another picture of underneath after work was done, to compare, both said yes and it was not done. Feel like I didn’t need that- and scammed since they wouldn’t show after work picture. Went to pick up my car after everyone gone and bill was $200. Greater than quoted, but Raul would not give me my car unless I paid in full Went to pick up my car earlier and work not complete, needed to return again 2 days later, because didn’t have staff to work on car. just frustrating experience. More
by nfrankenbach
November 12, 2020
They were extremely professional and sent me constant updates on my car and they were able to work around my work schedule and I highly appreciate it. And Mike was the reason I drove an Hour away pass updates on my car and they were able to work around my work schedule and I highly appreciate it. And Mike was the reason I drove an Hour away passing two more closer Land Rover dealership just to make a deal with him ! He most definitely deserve Recognition for his customer service work. And should hire more sales member like him. More
by Brandon R Gutierrez
Employees Worked With
Mike Buedel, Christian Csavoy
