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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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December 08, 2020

Everything was good from dropping off car and picking up the car when ready , I had no problem with anything , it was a good experience More

by RITASAMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

Quick turn around on service , delivery of vehicle . They worked with me on my loaner delivery of car and explained what the issue was with the car. More

by AIELLO227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

Excellent service. Bill was attentive, responsive and very professional. I appreciate the fact that he was humane which is a lost art in these troubled times. More

by bl.morgan561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans, Ruby Ilyayeva
December 03, 2020

The service department is excellent. I had an issue on my brand new Range Rover Velar and they were able to get me in next morning, secure a loaner vehicle and get it fixed one day. Christian in service is a More

by JRDCUB30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
December 01, 2020

Great experience. Quick, polite and they were understanding of my desire to get in and out quickly. Stephen was my service advisor - I have seen him many times. He is excellent! More

by NMCANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Great service and was assisted by Ruby who made the experience pleasant and seamless ! Thanks so much ! Would definitely recommend to all seeking service. Thanks Ruby! More

by Salvatore
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
November 30, 2020

They are very professional and the service is very fast, all very well, thank you for the service creo que llevaré mi otro land robert evoque al servicio también More

by FREDY_LUCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nitti
November 25, 2020

Fantastic people to work with no waiting car done in promised time. Loaner available. Very happy with this dealership and would recommend them to anyone More

by TRACESCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2020

Ruby, the service advisor was excellent, but the tech overfilled the oil and left oily finger prints on hood, door and inside vehicle. I had to come back and waste my time to drain off the excess oil. More

by PPETRIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

November 20, 2020

They are a good dealership w complete transparency in how they do their business and very good overall w value delivery! Will be back soon More

by harishp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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