Jaguar Land Rover Schaumburg

I waited over 5 days before I was contacted by a representative. Had to contact my salesman to expedite the response. Once contacted, the service has been great. representative. Had to contact my salesman to expedite the response. Once contacted, the service has been great. More

By staying consistent and making sure a deal was made, giving me every option to purchase my dream car. I really appreciate the great customer service from David and Lev. giving me every option to purchase my dream car. I really appreciate the great customer service from David and Lev. More

Excellent service, fast turnaround and easy to engage with. Good explanation of pricing and diagnostic. I’d grade my service a+. I will definitely return. with. Good explanation of pricing and diagnostic. I’d grade my service a+. I will definitely return. More

Great experience! Very neat and clean store. The salesman Robbie was excellent. Hunter was absolutely fantastic in helping me set everything up on my car!! Highly recommend this dealership. Thank y salesman Robbie was excellent. Hunter was absolutely fantastic in helping me set everything up on my car!! Highly recommend this dealership. Thank you and we love our new car! More

Hi, got great deal, great experience during the process. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles. More

we bought 3 range rovers at the time we were charged 2500 to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response More

The best customer service I have had so far when purchasing a new vehicle! Chris Peterson and Lev are professional, accommodating, and easy to talk to. purchasing a new vehicle! Chris Peterson and Lev are professional, accommodating, and easy to talk to. More

Great services, very friendly at reception. Timely update for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues More

Definitely too short test routes. To high pressure on the transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car th transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car than costs 80000 $ . But overall I m happy with the car. More

Service department was not honest with me about work that needed to be repaired. My service visits with false results both times. Firestone, information of wheel alignment was proff that service at Schaumbur needed to be repaired. My service visits with false results both times. Firestone, information of wheel alignment was proff that service at Schaumburg did not give me a true reading of alignment. I complain to John, Raul about the situation, was at service yesterday got a incomplete reading Steve in service tried to compromise a incomplete reading I did not except it cause reading was in red. So Raul got involved the Alignment reading came back a second time serviced in Green. But I was not sure if work was completed. So this morning I took my 2016 QX80 to Berman infinity in Chicago the Alignment reading came back incomplete again saying the left rear was not in specification so Berman did the third Alignments on the Same vehicle. I have all Alignments from Landrover, Berman, Firestone. Berman got it right. At my expense. This problem was notice first day of purchase and Landrover service department is terrible maybe cause it's not a Jaquar, or Rangerover 1. Steve in service need more training in customer service. Bad 2. Raul ast sale Manager exspessed to me he was not knowledgeable on service work. But need to understand being in charge, failed customer service falls in his responsibility as being a manager. Never tell buyers that you not sure of auto care when people spending there hard earn money. Can't say everyone receives bad service but I did!!!! Apples don't fall far from the tree If you no what I mean. More