Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover Schaumburg
Schaumburg, IL
1,431 Reviews
Land Rover Schaumburg | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Land Rover Schaumburg | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,431 reviews
April 16, 2021
we bought 3 range rovers at the time we were charged 2500 to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response More
by SUNNY.SSTRUCKING
Verified CustomerEmployees Worked With
Helpful April 15, 2021
The best customer service I have had so far when purchasing a new vehicle! Chris Peterson and Lev are professional, accommodating, and easy to talk to. purchasing a new vehicle! Chris Peterson and Lev are professional, accommodating, and easy to talk to. More
by maria robles
Employees Worked With
Lev (finance guy), Christopher Peterson
April 14, 2021
Service department was not honest with me about work that needed to be repaired. My service visits with false results both times. Firestone, information of wheel alignment was proff that service at Schaumbur needed to be repaired. My service visits with false results both times. Firestone, information of wheel alignment was proff that service at Schaumburg did not give me a true reading of alignment. I complain to John, Raul about the situation, was at service yesterday got a incomplete reading Steve in service tried to compromise a incomplete reading I did not except it cause reading was in red. So Raul got involved the Alignment reading came back a second time serviced in Green. But I was not sure if work was completed. So this morning I took my 2016 QX80 to Berman infinity in Chicago the Alignment reading came back incomplete again saying the left rear was not in specification so Berman did the third Alignments on the Same vehicle. I have all Alignments from Landrover, Berman, Firestone. Berman got it right. At my expense. This problem was notice first day of purchase and Landrover service department is terrible maybe cause it's not a Jaquar, or Rangerover 1. Steve in service need more training in customer service. Bad 2. Raul ast sale Manager exspessed to me he was not knowledgeable on service work. But need to understand being in charge, failed customer service falls in his responsibility as being a manager. Never tell buyers that you not sure of auto care when people spending there hard earn money. Can't say everyone receives bad service but I did!!!! Apples don't fall far from the tree If you no what I mean. More
by YVT6195
Employees Worked With
Other Employees :
Sales Rep Angela was outstanding Lous finance was outstanding bot individuals are 5 star customer service
April 14, 2021
Definitely too short test routes. To high pressure on the transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car th transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car than costs 80000 $ . But overall I m happy with the car. More
by SUCHANDRZEJ
Employees Worked With
Angela
April 14, 2021
Great services, very friendly at reception. Timely update for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues More
by IGUCHI
Employees Worked With
Ruby Ilyayeva
April 13, 2021
Very poor services I will no longer use this location for any of my future services. I contacted the services manager and has yet to receive a call back. I will proceed further. any of my future services. I contacted the services manager and has yet to receive a call back. I will proceed further. More
by RSTJ619
Employees Worked With
Carlo A
April 13, 2021
I had the best car buying experience! Chris was wonderful. He listened to my needs and I got everything I needed! Ken was super helpful as well! They took good care of me! Will definitely send my f wonderful. He listened to my needs and I got everything I needed! Ken was super helpful as well! They took good care of me! Will definitely send my friends and family there! More
by Yaneth
April 13, 2021
Love the text messages and reminder for service! And scheduling is easy. My input is for the service dept to know the folks who prepaid for the extended warranties upon purchase of the car. I remembere scheduling is easy. My input is for the service dept to know the folks who prepaid for the extended warranties upon purchase of the car. I remembered I did for the service and then the gentleman pulled it up and billed the other company separately. Although I didn’t mention I also had one for the rims etc which then didn’t get addressed at the time of service. That is lost revenue for the dealership and doesn’t make for the best customer service. Hope this is helpful info! Overall great experience though. I like that masks are optional as well More
by SHEEGRU
April 09, 2021
Great experience with David. No pressure. Answered all my questions and prepped paperwork before I came in. Would def recommend working with him. Overall a great experience. questions and prepped paperwork before I came in. Would def recommend working with him. Overall a great experience. More
by Kholenj
Employees Worked With
April 08, 2021
The service was great, as usual! Christian was very thorough in discussing the needs of my vehicle and provided a variety of options for me. My vehicle was ready for pick up within the timeframe promi thorough in discussing the needs of my vehicle and provided a variety of options for me. My vehicle was ready for pick up within the timeframe promised. More
by DENISE_MARIE0324
Employees Worked With
