
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
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I had to schedule service as my sideview camera had somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the next morning as soon as the facilities opened. My advisor was friendly and informative and kept me updated as I waited for my car to be serviced. The fix took about an hour and now everything is functioning as it should. Friendly team, clean facilities and nothing was done or suggested that I had not requested. I will have no issues coming back for my service needs. More
We bought the range rover from them we servicing with them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issu them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issues from the day we bought it, computer/electronics serviced maybe 15times at this location since 2018 there must be something wrong with how service is done here.will use different location from now on. People who work there are polite but I'm not sure about their business agenda I think they are just draining warranty for money and maybe not trying hard to fix problems for good due to income from warranty everytime vechiclecomes back for service . -just ha a key fob change done ,after hour got back home to figur out that it's a samenkey, went back to dealer to figur out why the key is the same with same scratches and etc.after about 30mins of lady at the service desk trying to figur out (very nicely and polite) she found out that only the mechamical parts of the key fab was replaced .I think it should of been explained to the customer before check out to avoid misunderstandings. Small thing but it's a extra trip back for customer due to lack of comunications . -when bought a vechicle was told free car washes are included,now car wash hasn't been working for months and months . Again , it was a bonus but it's not there anymore . More
I’m very please with the service an staff experience everyone is very polite an attentive when you being serviced I’m so satisfied with Land Rover customer service everyone is very polite an attentive when you being serviced I’m so satisfied with Land Rover customer service More
Worked with Austin on the purchase of my vehicle. Very knowledgeable and great customer service. Excellent salesman. Will recommend Austin to others. knowledgeable and great customer service. Excellent salesman. Will recommend Austin to others. More
They had the right car and meet all expectations. Ronnie was prompt and delivered the car to my business was prompt and delivered the car to my business More
Rep Angela was really helpful and courteous! Even if a sale did not occur that day, she followed up to ask if there were any other ways she could help.. sale did not occur that day, she followed up to ask if there were any other ways she could help.. More
The Service was Great! I love your location so professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overhe professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overheating you got me in quickly and got the job done right and quickly. The best Jaguar location I’ve dealt with hands down. More
My service advisor Ruby went above and beyond the call of duty..She was awesome, knowledgeable, and understood what I needed to be done, She took the time to make sure that I would be a satisfied customer. duty..She was awesome, knowledgeable, and understood what I needed to be done, She took the time to make sure that I would be a satisfied customer. Even the Service Manager Bill was involved to make sure that I didn't leave until every thing was done, I recommend this service to everyone who wants to be a satisfied customer KEEP UP THE GOOD WORK! More